메뉴 건너뛰기




Volumn 27, Issue 1, 2006, Pages 43-55

Consumer behavior 101 meets general psychology

Author keywords

Consumer behavior; Creating change; Psychology

Indexed keywords


EID: 33746860691     PISSN: 15332969     EISSN: 15332977     Source Type: Journal    
DOI: 10.1300/J396v27n01_03     Document Type: Article
Times cited : (2)

References (29)
  • 1
    • 0000359958 scopus 로고
    • Social support in the service sector: The antecedents, processes and. outcomes of social support in an introductory service
    • Adleman, M.B. & A. Ahuvia (1995). "Social Support in the Service Sector: The Antecedents, Processes and. Outcomes of Social Support in an Introductory Service," Journal of Business Research, Vol. 32, pp. 273-282.
    • (1995) Journal of Business Research , vol.32 , pp. 273-282
    • Adleman, M.B.1    Ahuvia, A.2
  • 2
    • 6344234780 scopus 로고
    • 'River magic': Extraordinary experience and the service encounter
    • Arnould, E. & L.L. Prince (1993). " 'River Magic': Extraordinary Experience and the Service Encounter," Journal of Consumer Research, Vol. 20, pp. 24-46.
    • (1993) Journal of Consumer Research , vol.20 , pp. 24-46
    • Arnould, E.1    Prince, L.L.2
  • 3
    • 84951661416 scopus 로고
    • Building service relationships: It's all about promises
    • Bitner, M.J. (1995). "Building Service Relationships: It's All About Promises," Journal of the Academy of Marketing Science, Vol. 23, pp. 246-251.
    • (1995) Journal of the Academy of Marketing Science , vol.23 , pp. 246-251
    • Bitner, M.J.1
  • 4
    • 0001965293 scopus 로고
    • The service encounter: Diagnosing favorable and unfavorable incidents
    • Bitner, M.J., B.H. Booms & M.S. Telreault (1990). "The Service Encounter: Diagnosing Favorable and Unfavorable Incidents," Journal of Marketing, Vol. 54, pp. 71-84.
    • (1990) Journal of Marketing , vol.54 , pp. 71-84
    • Bitner, M.J.1    Booms, B.H.2    Telreault, M.S.3
  • 5
    • 0001051533 scopus 로고
    • Gap analysis of professional service quality
    • Brown, S.W. and T.A. Swartz, (1989). "Gap Analysis of Professional Service Quality," Journal of Marketing, Vol. 53, pp. 92-98.
    • (1989) Journal of Marketing , vol.53 , pp. 92-98
    • Brown, S.W.1    Swartz, T.A.2
  • 6
    • 0003171676 scopus 로고
    • Some conceptual and methodological issues in expectancy models of work performance
    • Connolly, T. (1976). "Some Conceptual and Methodological Issues in Expectancy Models of Work Performance," Academy of Management. Review, No. 1, pp. 37-47.
    • (1976) Academy of Management. Review , Issue.1 , pp. 37-47
    • Connolly, T.1
  • 7
    • 38149147410 scopus 로고
    • Behavior analysis and consumer psychology
    • Mr.
    • Foxall, Gordon W. (1994). "Behavior Analysis and Consumer Psychology," Journal of Economic Psychology, No. 15, Mr., pp. 5-91.
    • (1994) Journal of Economic Psychology , Issue.15 , pp. 5-91
    • Foxall, G.W.1
  • 8
    • 84936823542 scopus 로고
    • Mood states and consumer behavior: A critical review
    • Gardner, M.P. (1985). "Mood States and Consumer Behavior: A Critical Review," Journal of Consumer Research, Vol. 12, pp. 281-300.
    • (1985) Journal of Consumer Research , vol.12 , pp. 281-300
    • Gardner, M.P.1
  • 9
    • 0000439465 scopus 로고
    • Research on client variables in psychotherapy
    • A.E. Bergin & S.L. Garfield (eds.), New York, Wiley
    • Garfield, S.L. (1994). "Research on Client Variables in Psychotherapy." In A.E. Bergin & S.L. Garfield (eds.), Handbook of Psychotherapy and Behavior Change, pp. 190-228, New York, Wiley.
    • (1994) Handbook of Psychotherapy and Behavior Change , pp. 190-228
    • Garfield, S.L.1
  • 10
    • 0042714687 scopus 로고
    • Additive information processing and the relationship between expectancy of success and motivational force
    • June
    • Harrell, Adrian and Michael Stahl (1986). "Additive Information Processing and the Relationship Between Expectancy of Success and Motivational Force," Academy of Management Journal, No. 29, June, pp. 424-425.
    • (1986) Academy of Management Journal , Issue.29 , pp. 424-425
    • Harrell, A.1    Stahl, M.2
  • 11
    • 33746847526 scopus 로고    scopus 로고
    • CEO/AMA American Marketing Association Panel Discussion, University of Chicago Graduate School of Business, May 19
    • Jorgensen, Dennis D., CEO/AMA (1998). American Marketing Association Panel Discussion, "Trends and Forces Shaping the Future of Marketing," University of Chicago Graduate School of Business, May 19.
    • (1998) Trends and Forces Shaping the Future of Marketing
    • Jorgensen, D.D.1
  • 12
    • 0003293803 scopus 로고
    • Behavior as 'intrinsically' regulated: Work notes towards a pretheory of phenomena called motivation
    • (ed.) M.R. Jones, Lincoln: University of Nebraska
    • Koch, S. (1956). "Behavior as 'Intrinsically' Regulated: Work Notes Towards a Pretheory of Phenomena Called Motivation," in Nebraska Symposium on Motivation, (ed.) M.R. Jones, Lincoln: University of Nebraska.
    • (1956) Nebraska Symposium on Motivation
    • Koch, S.1
  • 13
    • 0001820976 scopus 로고
    • Implications of outcome research for psychotherapy integration
    • J.C. Norcross & M.R. Goldfried, eds., New York: Basic Books
    • Lambert, M.J. (1992). "Implications of Outcome Research for Psychotherapy Integration," in J.C. Norcross & M.R. Goldfried, eds., Handbook of Psychotherapy Integration, New York: Basic Books, pp. 94-129.
    • (1992) Handbook of Psychotherapy Integration , pp. 94-129
    • Lambert, M.J.1
  • 14
    • 0009104747 scopus 로고    scopus 로고
    • (A speech given at the inauguration of the Little Rock chapter of the American Marketing Association by the Chairman of the Board of the AMA), Sept. 15
    • Madden, Stanley (1998). "Relationship Marketing" (A speech given at the inauguration of the Little Rock chapter of the American Marketing Association by the Chairman of the Board of the AMA), Sept. 15.
    • (1998) Relationship Marketing
    • Madden, S.1
  • 15
    • 33746833052 scopus 로고    scopus 로고
    • What the research says about what works
    • Alexandria, VA: American Counseling Association
    • Murphy, J.J. (1997). "What the Research Says About What Works," Solution-Focused Counseling, Alexandria, VA: American Counseling Association, p. 12.
    • (1997) Solution-focused Counseling , pp. 12
    • Murphy, J.J.1
  • 16
    • 33746807546 scopus 로고    scopus 로고
    • Murphy, John (2003). Interview April 28. Dr. Murphy is Associate Professor, Department of Psychology & Counseling, University of Central Arkansas, Conway, AR
    • Murphy, John (2003). Interview April 28. Dr. Murphy is Associate Professor, Department of Psychology & Counseling, University of Central Arkansas, Conway, AR.
  • 18
    • 26944503613 scopus 로고
    • The archetypes and the collective unconscious
    • Read, H., M. Fordham, and G. Adler, eds. Princeton, NJ: Princeton University
    • Read, H., M. Fordham, and G. Adler, eds. (1959). "The Archetypes and the Collective Unconscious," Collected Works, Vol. 9, Part I, Princeton, NJ: Princeton University.
    • (1959) Collected Works , vol.9 , Issue.1 PART
  • 19
    • 3242753566 scopus 로고
    • Relationship marketing in consumer markets: Antecedents and consequences
    • Sheth, J.N. & A. Parvatiyar (1995). "Relationship Marketing in Consumer Markets: Antecedents and Consequences," Journal of the Academy of Marketing Science, Vol. 23, pp. 255-271.
    • (1995) Journal of the Academy of Marketing Science , vol.23 , pp. 255-271
    • Sheth, J.N.1    Parvatiyar, A.2
  • 20
    • 0001561946 scopus 로고
    • Self-concept in consumer behavior: A critical review
    • Dec.
    • Sirgy, M. Joseph (1982). "Self-Concept in Consumer Behavior: A Critical Review," Journal of Consumer Research, No. 9, Dec., pp. 287-300.
    • (1982) Journal of Consumer Research , Issue.9 , pp. 287-300
    • Sirgy, M.J.1
  • 21
    • 0003434723 scopus 로고    scopus 로고
    • Upper Saddle River, NJ: Prentice-Hall
    • Solomon, Michael R. (1999). Consumer Behavior, 4th ed., Upper Saddle River, NJ: Prentice-Hall, p. 12.
    • (1999) Consumer Behavior, 4th Ed. , pp. 12
    • Solomon, M.R.1
  • 23
    • 0032392829 scopus 로고    scopus 로고
    • Narrative analysis of a marketing relationship: The consumer's perspective
    • Stern, Barbara B., Craig J. Thompson & Eric J. Arnould (1998). "Narrative Analysis of a Marketing Relationship: The Consumer's Perspective," Psychology and Marketing, Vol 15, No. 3, pp. 195-214.
    • (1998) Psychology and Marketing , vol.15 , Issue.3 , pp. 195-214
    • Stern, B.B.1    Thompson, C.J.2    Arnould, E.J.3
  • 25
    • 0001430264 scopus 로고
    • Classical conditioning of consumer attitudes: Four experiments in an advertising context
    • Dec.
    • Stuart, Elnora, Terence Shimp, and Randall W. Engle (1987). "Classical Conditioning of Consumer Attitudes: Four Experiments in an Advertising Context," Journal of Consumer Research, No. 14, Dec., pp. 334-349.
    • (1987) Journal of Consumer Research , Issue.14 , pp. 334-349
    • Stuart, E.1    Shimp, T.2    Engle, R.W.3
  • 26
    • 0003555704 scopus 로고
    • New York: John Wiley & Sons
    • Vroom, Victor (1964). Work and Motivation, New York: John Wiley & Sons.
    • (1964) Work and Motivation
    • Vroom, V.1
  • 27
    • 84964116514 scopus 로고
    • Expectancy theory in work and motivation: Some logical and methodological issues
    • Wahba, M.A. and R.J. House (1974). "Expectancy Theory in Work and Motivation: Some Logical and Methodological Issues," Human Relations, No. 27, pp. 121-147.
    • (1974) Human Relations , Issue.27 , pp. 121-147
    • Wahba, M.A.1    House, R.J.2
  • 28
    • 0001919607 scopus 로고
    • Activities, interests and opinions
    • August, p. 27 ff
    • Wells, William D. & Douglas J. Tigert (1971). "Activities, Interests and Opinions," Journal of Advertising Research, No. 11, August, p. 27 ff.
    • (1971) Journal of Advertising Research , Issue.11
    • Wells, W.D.1    Tigert, D.J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.