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Volumn 7, Issue 2, 2006, Pages 75-82

Benchmarking and library quality maturity

Author keywords

Benchmarking; Libraries; Quality; United Kingdom

Indexed keywords


EID: 33746686246     PISSN: 14678047     EISSN: None     Source Type: Journal    
DOI: 10.1108/14678040610679461     Document Type: Article
Times cited : (25)

References (24)
  • 1
    • 3042695565 scopus 로고
    • "Just another management fad? The implications of TQM for library and information services"
    • Brockman, J.R. (1992), "Just another management fad? The implications of TQM for library and information services", ASLIB Proceedings, Vol. 44 Nos 7/8, pp. 283-8.
    • (1992) ASLIB Proceedings , vol.44 , Issue.7-8 , pp. 283-288
    • Brockman, J.R.1
  • 3
    • 33746732906 scopus 로고
    • "The potential of benchmarking for higher education libraries"
    • Paper given at the Training Together 3 meeting held at Manchester Metropolitan University, 22 April 1993
    • Cheetham, D.L. (1993), "The potential of benchmarking for higher education libraries", Paper given at the Training Together 3 meeting held at Manchester Metropolitan University, 22 April 1993, COPOL Newsletter, Vol. 62, pp. 67-73.
    • (1993) COPOL Newsletter , vol.62 , pp. 67-73
    • Cheetham, D.L.1
  • 18
    • 0242265483 scopus 로고
    • "The future challenge: Management and measurement"
    • St Clair, G. (1993), "The future challenge: Management and measurement", Special Libraries, Vol. 84 No. 2, pp. 151-4.
    • (1993) Special Libraries , vol.84 , Issue.2 , pp. 151-154
    • St Clair, G.1
  • 20
    • 0007231094 scopus 로고
    • "Benchmarking, total quality management and libraries"
    • Shaughnessy, T.W. (1993), "Benchmarking, total quality management and libraries", Library Administration and Management, Vol. 7 No. 1, pp. 7-12.
    • (1993) Library Administration and Management , vol.7 , Issue.1 , pp. 7-12
    • Shaughnessy, T.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.