How management innovation happens

MIT Sloan Management Review

Volumn 47, Issue 4, 2006, Pages 81-88

  Birkinshaw, Julian ^a,b   Mol, Michael ^a,c  

^a LONDON BUSINESS SCHOOL   (United Kingdom)

^b Advanced Institute of Management Research   (United Kingdom)

^c UNIVERSITY OF READING   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33746602697     PISSN: 15329194     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (19)

1. J. Folaron, "The Evolution of Six Sigma," Six Sigma Forum Magazine, August 2003, 38-44.
2. J. Micklethwait and A. Wooldridge, "The Company: A Short History of a Revolutionary Idea" (New York: Random House, 2003).
3. This point was first made by economist Joseph Schumpeter. See J. Schumpeter, "Capitalism, Socialism and Democracy" (New York: Harper and Brothers, 1947).
4. R. Stata, "Organizational Learning - the Key to Management Innovation," Sloan Management Review 30, no. 3 (spring 1989): 63-74.
5. For one recent exception, see G. Hamel, "The Why, What and How of Management Innovation," Harvard Business Review 84 (February 2006): 72-83.
6. A.D. Chandler, "Strategy and Structure: Chapters in the History of the American Industrial Enterprise" (Cambridge, Massachusetts: MIT Press, 1962).
7. R.M. Kanter, "The Change Masters" (New York: Simon and Schuster, 1984).
8. These attributes of knowledge assets were first identified by Sidney Winter. See S. Winter, "Knowledge and Competence as Strategic Assets," in "The Competitive Challenge: Strategies for Industrial Innovation and Renewal," ed. D.J. Teece (Cambridge, Massachusetts: Ballinger, 1987), 159-184.
9. R.S. Huckman and E.P. Strick, "GlaxoSmithKline: Reorganizing Drug Discovery (A)," Harvard Business School case no. 9-605-074 (Boston: Harvard Business School Publishing, 2005).
10. J. Birkinshaw and M. Crossan, "Wellington Insurance (A)," Richard Ivey School of Business case no. 9A93M001 (London, Ontario: Ivey Publishing, 1993).
11. This story is recounted in detail on Schneiderman's Web site, www.schneiderman.com.
12. See www.schneiderman.com/Concepts/The_First_Balanced_Scorecard/ How_the_Scorecard_Became_Balanced.htm
13. L. Edvinsson and M.S. Malone, "Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Brainpower" (New York: Harper Business, 1997).
14. For a detailed critique and references to other studies of Oticon, see N.J. Foss, "Selective Intervention and Internal Hybrids: Interpreting and Learning from the Rise and Decline of the Oticon Spaghetti Organization," Organization Science 14, no. 3 (2003): 331-349.
15. Kaplan describes both processes in detail in a 1998 article. See R. Kaplan, "Innovation Action Research: Creating New Management Theory and Practice," Journal of Management Accounting Research 10 (1998): 89-118.
16. See C.W. Adams, P. Gupta and C.E. Wilson Jr., "Six Sigma Deployment" (Burlington, Massachusetts: Butterworth-Heinemann, 2003).
17. For the GSK story, see Huckman, "GlaxoSmithKline."
18. For the Topeka story, see D.A. Whitsett and L. Yorks, "Looking Back at Topeka: General Foods and the Quality-of-Work-Life Experiment," California Management Review 25, no. 4 (1983): 93-109.
19. G. Hamel and L. Valikangas, "The Quest for Resilience," Harvard Business Review 81 (September 2003): 52-63.