Effect of a workplace design and training intervention on individual performance, group effectiveness and collaboration: The role of environmental control

Work

Volumn 27, Issue 1, 2006, Pages 3-12

  Robertson, Michelle M ^a   Huang, Yueng Hsiang ^a  

^a LIBERTY MUTUAL RESEARCH INSTITUTE FOR SAFETY   (United States)

Author keywords

Environmental control; Office ergonomics intervention; Training

Indexed keywords

ARTICLE; CONTROLLED STUDY; ERGONOMICS; FEMALE; HUMAN; HUMAN EXPERIMENT; JOB PERFORMANCE; JOB SATISFACTION; MALE; OFFICE WORKER; OUTCOME VARIABLE; QUESTIONNAIRE; STATISTICAL SIGNIFICANCE; WORK ENVIRONMENT; WORKPLACE;

COOPERATIVE BEHAVIOR; EMPLOYEE PERFORMANCE APPRAISAL; ENVIRONMENT, CONTROLLED; GROUP PROCESSES; HUMANS; INTERIOR DESIGN AND FURNISHINGS; QUESTIONNAIRES; STAFF DEVELOPMENT; UNITED STATES; WORKPLACE;

EID: 33746362593     PISSN: 10519815     EISSN: None     Source Type: Journal    
DOI: 10.1097/01.ICL.0000156216.37737.B3     Document Type: Article

References (37)

1. R.M. Baron and D.A. Kenny, The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations, Journal of Personality and Social Psychology 51 (1986), 1173-1182.
2. B. Bernard, S. Sauter, L. Fine, J. Petersen and T. Hales, Job task and psychosocial risk factors for work-related musculoskeletal disorders among newspaper employees, Scandinavian Journal of Work, Environment and Health 20 (1994), 417-426.
3. M. Brill, S. Margulis and E. Konar, Using Office Designs to Increase Productivity, Westinghouse Furniture Systems, New York, 1984.
4. C. Brisson, S. Montreuil and L. Punnett, Effects of an ergonomic training program on workers with video display units, Scandinavian Journal of Work, Environment and Health 25 (1999), 255-263.
5. R.D. Caplan, S. Cobb, J.R. French, R.V. Harrison and S.R. Pinneau, Job Demands and Worker Health, U.S. Government Printing, Washington, D.C., 1975.
6. S. Cohen, New approaches to teams and teamwork, in: Organizing for the Future, J.R. Galbraith and E.E. Lawler, eds, Jossey-Bass, San Francisco, 1993.
7. T.D. Cook and D.T. Campbell, Quasi-experimentation: Design and Analysis Issues for Field Settings, Houghton Mifflin Company, Boston, 1979.
8. D.C. Glass, J.E. Singer and J.W. Pennebaker, Behavioral and physiological effects of uncontrollable environmental event, in: Perspectives on Environment and Behavior, D. Stokols, ed., Plenum, New York, 1977.
9. S. Gordon, Systematic Training Program Design: Maximizing Effectiveness and Minimizing Liability, Prentice Hall, Englewood Cliffs, NJ, 1994.
10. R.A. Green and C.A. Briggs, Effect of overuse injury and the importance of training on the use of adjustable workstations by keyboard operators, Journal of Occupational Medicine 31 (1989), 557-562.
11. C.M. Gross and A. Fuchs, Reduce musculoskeletal injuries with corporate ergonomics program, Occupational Health and Safety (1990), 29-33.
12. A. Hedge, The open plan office: A systematic investigation of employee reactions to their work environment, Environment and Behavior 14 (1982), 519-542.
13. A. Hedge, Job stress, job satisfaction and work-related illness in offices, in: Proceedings of the Human Factors Society 32nd Annual Meeting, Santa Monica, CA, 1988, pp. 777-790.
14. Y.Y. Huang, M.M. Robertson and Y. Chang, The role of environmental control on environmental satisfaction, communication, and psychological stress: Effects of office ergonomics training, Environment Behavior 36 (2004), 617-637.
15. J.V. Johnson, W. Stewart, E.M. Hall, P. Feelund and T. Theorell, Long-term psychosocial work environment and cardiovascular mortality among Swedish men, American Journal of Public Health 863 (1996).
16. S.D. Jones, M. Buerkle, A. Hall, L. Rupp and G. Matt, Work group performance measurement and feedback, Group and Organization Management 18 (1993), 269-291.
17. R. Karasek and T. Theorell, Healthy Work: Stress, Productivity, and the Reconstruction of Working Life, Basic Books, New York, 1990.
18. R.A. Karasek, Job demands, job decision latitude, and mental strain: Implications for job redesign, Administration Science Quarterly 24 (1979), 285-307.
19. R.A. Karasek, B. Gardell and J. Lindell, Work and non-work correlates of illness and behaviour in male and female Swedish white-collar workers, Journal of Occupational Behavior 8 (1987), 187-207.
20. R. Kukkonen, T. Luopajarvi and V. Riihimaki, Prevention of fatigue amongst data entry operators, in: Ergonomics of Workstation Design, TO. Kvalseth, ed., Butterworths, London, 1983.
21. P.A. Landsbergis, Occupational stress among health care workers: A test of the job demands-control model, Journal of Organizational Behavior 9 (1988), 217-239.
22. T. Luopajarvi, Workers' education, Ergonomics 30 (1987), 305-311.
23. R.W. Marans and S. Yan, Lighting quality and environmental satisfaction in open and enclosed offices, Journal of Architectural and Planning Research 6 (1989).
24. D.A. Nadler, Feedback and Organizational Development: Using Data-based Methods, Addison Wesley, Reading, MA, 1977.
25. M.J. O'Neill, Effects of workspace design and environmental control on office worker's perceptions of air quality, in: Proceedings of the Human Factors and Ergonomics Society 36th Annual Meeting, Human Factors and Ergonomics Society, Santa Monica, CA, 1992, pp. 890-894.
26. M.J. O'Neill and P. Carayon, The relationships between privacy, control and stress responses in office workers, in: Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting, The Human Factors and Ergonomics Society, Santa Monica, CA, 1993, pp. 479-483.
27. M.J. O'Neill, Work space adjustability, storage and enclosure as predictors of employee reactions and performance, Environment and Behavior 26 (1994), 504-526.
28. M.J. O'Neill, Ergonomic Design for Organizational Effectiveness, Lewis Publishers, New York, 1998.
29. M. Paciuk, The role of personal control of the environmental control on office worker perceptions of air quality, in: Proceedings of the 21st Annual EDRA Conference, R. Selby, K. Anthony, J. Choi and B. Orland, eds, Environmental Design Research Association, Edmond, OK, 1990, pp. 303-312.
30. P.L. Perrewe and D.C. Ganster, The impact of job demands and behavioural control on experience job stress, Journal of Organizational Behavior 10 (1989), 213-229.
31. M.M. Robertson and M. Robinson, Enhancing user control of VDT work environments: Training as the vehicle, in: Proceedings of the 39th Annual Meeting of the Human Factors and Ergonomics Society, Human Factors and Ergonomics Society, Santa Monica, CA, 1995, pp. 417-421.
32. M.M. Robertson and M.J. O'Neill, Effects of environmental control on performance, group effectiveness and stress, in: Proceedings of the 43rd Annual Meeting of the Human Factors and Ergonomics Society, on CD, Human Factors and Ergonomics Society, Santa Monica, CA, 1999, pp. 552-556.
33. M.M. Robertson, B.C. Amick, III, K. DeRango, N. Palacios, T. Rooney, P. Allie and L. Bazzanni, The impact of an office ergonomics training on worker knowledge, behavior and musculaskeletal risk, in: Proceedings of the 6th International Scientific Conference on Work with Display Units, ERGONOMIC Institut fur Arbeitund Sozialforshung Forschungsgesellschaft mbH, Berchtesgaden, Germany, 2002, pp. 376-378.
34. M.M. Robertson and M.J. O'Neill, Reducing musculoskeletal discomfort: Effects of an office ergonomics workplace and training intervention, International Journal of Occupational Safety and Ergonomics 9 (2003), 491-502.
35. E. Sundstrom, Work Places, Cambridge University Press, New York, 1986.
36. E. Sundstrom and I. Altman, Physical environments and work group effectiveness, Research in Organizational Behavior 11 (1989), 175-209.
37. J. Verbeek, The use of adjustable furniture: Evaluation of an instruction program for office workers, Applied Ergonomics 22 (1991), 179-184.