The impact of capacity costs on product differentiation in delivery time, delivery reliability, and price

Production and Operations Management

Volumn 15, Issue 2, 2006, Pages 179-197

  Boyaci, Tamer ^a   Ray, Saibal ^a  

^a MCGILL UNIVERSITY   (Canada)

Author keywords

Capacity management; Delivery time guarantee; Pricing; Product differentiation; Time based customer service

Indexed keywords

EID: 33746108622     PISSN: 10591478     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1937-5956.2006.tb00239.x     Document Type: Article

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