The shaping of I.T. trajectories: Evidence from the U.K. public sector

European Journal of Information Systems

Volumn 15, Issue 2, 2006, Pages 214-224

  Horton, Keith S ^a,c   Wood Harper, Trevor A ^b,d,e,f  

^a EDINBURGH NAPIER UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

^c School of Computing   (United Kingdom)

^d Department of Information Systems ^*

^e University of Anchester

^f AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

Author keywords

Boundary objects; Information technology; Interaction; Social worlds theory; Trajectories

Indexed keywords

EID: 33745772793     PISSN: 0960085X     EISSN: 14769344     Source Type: Journal    
DOI: 10.1057/palgrave.ejis.3000611     Document Type: Review

References (38)

1. ACPOS (2002) Police chiefs agree new information systems strategy. Association of Chief Police Officers (ACPOS) Press Release 10/02, 11 April.
2. ARNOTT S (2003) Government to appoint I.T. chief. Computing. 18 December, 1.
3. AUDIT COMMISSION (1993) Helping with enquiries: tackling crime effectively. Police Paper 12. London.
4. AVGEROU C and MADON S (2004) Framing IS studies: understanding the social context of IS innovation, In The Social Study of Information and Communication Technologies: Innovation, Actors, and Contexts (AVGEROU C, CIBORRA C and LAND F, Eds), Oxford University Press, Oxford.
5. BARBERIS P (1998) The new public management. Public Administration 76(3), 471-488.
6. BLUMER H (1967) Symbolic Interactionism: Perspective and Method. University of California Press, Berkley, CA.
7. BOWKER G and STAR SL (1999) Sorting Things Out: Classification and its Consequences. The MIT Press, London.
8. CABINET OFFICE (2000) Successful I.T.: Modernising Government in Action. CITU, London.
9. CLARKE A (1991) Social worlds/arenas theory as organizational theory. In Social Organization and Social Processes (MAINES D, Ed), pp 119-158, Aldine De Gruyter, New York.
10. COLLINS T (2005) Report slams U.K. police forces' IT as dysfunctional and poor value. Computer Weekly, 28 June. Available at: http://www.computerweekly. com/Articles/2005/06/28/210606/ ReportslamsUKpoliceforces'ITas'dysfunctional'and'poorvalue'.htmAccessed 30 June 2005.
11. DARKE P, SHANKS C and BROADBENT M (1998) Successfully completing case study research: combining rigour, relevance and pragmatism. Information Systems Journal 8, 257-272.
12. EARL M (1996) An organizational approach to IS strategy-making. In Information Management: The organizational dimension (EARL M, Ed), pp 136-170, Oxford University Press, Oxford.
13. FUJIMURA J (1992) Crafting science: standardized packages, boundary objects, and 'translation'. In Science as practice and culture (PICKERING A, Ed), pp 168-211, University of Chicago Press, Chicago.
14. GARRETY K and BADHAM R (2000) The politics of socio-technical intervention: an interactionist view. Technology Analysis & Strategic Management 12(1), 103-118.
15. GERSON E (1983) Scientific work and social worlds. Knowledge 4, 357-377.
16. GIERYN TE (1995) Boundaries of Science. In Handbook of Science and Technology Studies (JASANOFF S, MARKLE GE, PETERSEN JC and PINCH T, Eds), pp 393-443, Sage, London.
17. GOPAL A and PRASAD P (2000) Understanding GDSS in symbolic context: shifting the focus from technology to interaction. MIS Quarterly 24(3), 509-546.
18. HANLON G, STRANGLEMAN T, GOODE J, LUFF D, O'CATHAIN A and GREATBATCH D (2005) Knowledge, technology and nursing: the case of NHS Direct. Human Relations 58(2), 147-171.
19. HOME OFFICE (1983) Manpower, effectiveness and efficiency in the police service. Circular 114. London.
20. HOME OFFICE (1993) Police reform: a police service for the 21st century. White Paper CM2281, June. London.
21. HOME OFFICE (1994) The national strategy for police information systems: strategy report. November. London.
22. JONES MR (1995) Learning the language of the market: information systems strategy formation in a U.K. District Health Authority. Accounting, Management & Information Technology 4(3), 119-147.
23. JONES T and SMITH DJ (1993) The future of policing in Britain. Policy Studies 14(1), 36-44.
24. KLEIN H and MYERS M (1999) A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Quarterly 23(1), 67-93.
25. KLING R and SCACCHI W (1982) The web of computing: computing technology as social organization. Advances in Computers. Vol, 21, Academic Press, New York, pp 1-85.
26. LAMB R and SAWYER S (2005) On extending social informatics from a rich legacy of networks and conceptual resources. Information Technology & People 18(1), 9-20.
27. LATOUR B (1987) Science in Action: How to follow scientists and engineers through society. Harvard University Press, Cambridge MA.
28. LOVEDAY B (1993) Management and accountability in public services: a police case study. In Management in the Public Sector: Challenges and Change (ISAAC-HENRY K, PAINTER C and BARNES D, Eds), pp 133-149, Chapman & Hall, London.
29. MACKENZIE D and WAJCMAN J (1999) Introductory essay: the social shaping of technology. In The Social Shaping of Technology (MACKENZIE D and WAJCMAN J, Eds), pp 3-28, Open University Press, Buckingham.
30. NAUGHTON J (2004) It's catching: and the NHS isn't immune. The Observer. 21 November, Business Section, 8.
31. ORLIKOWSKI W (1992) The duality of technology: rethinking the concept of technology in organizations. Organization Science 3(3), 398-427.
32. PETERS SCA, HENG MSH and VET R (2002) Formation of the information systems strategy in a global financial services company. Information and Organisation 12, 19-38.
33. PETTIGREW AM (1985) Contextualist research and the study of organisational change processes. In Research Methods in Information Systems (MUMFORD E, HIRSCHHEIM R, FITZGERALD G and WOOD-HARPER A, Eds), North Holland, Amsterdam.
34. REINER R (1994) Policing and the police. In The Oxford Handbook of Criminology (MAGUIRE M, MORGAN R and REINER R, Eds), Clarendon Press, London.
35. SILLINCE JAA and MOUAKKET S (1997) Varieties of political process during systems development. Information Systems Research 8(4), 368-397.
36. STAR SL and GRIESEMER JR (1989) Institutional Ecology, 'translations' and boundary objects: amateurs and professionals in Berkley's Museum of Vertebrate Zoology, 1907-39. Social Studies of Science 19, 387-420.
37. STRAUSS A (1993) Continual Permutations of Action. Aldine de Gruyter, New York.
38. WILLIAMS R (1997) The social shaping of information and communication technologies. In The Social Shaping of Information Superhighways: European and American Roads to the Information Society (KUNICEK H, DUTTON W and WILLIAMS R, Eds), pp 299-338, Campus, Frankfurt.