Baldrige Award Winners Beat the S&P 500 Study shows quality results in increased shareholder value

Quality Progress

Volumn 32, Issue 4, 1999, Pages 45-51

  Tai, Lawrence S ^a,b   Przasnyski, Zbiniew H ^a,b  

^a Mount University   (United States)

^b UNIVERSITY OF SUSSEX   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33745765024     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (13)

1. Criteria for Performance Excellence, The Malcolm Baldrige National Quality Award (Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology, 1997).
2. Mark Graham Brown, "Developing a Plan to Win the Malcolm Baldrige National Quality Award," Journal for Quality & Participation, December 1991, pp. 16-23.
3. Howard Schlossberg, "Director of Baldrige Award Spreads Gospel of Quality," Marketing Nnvs, April 1,1991, p. 2.
4. Christopher W.L. Hart, "What's Wrong-and Right-With the Baldrige Awards," Chief Executive, November-December 1993, pp. 36-47.
5. Ingeborg A. Marquardt, "Inside the Baldrige Award Guidelines-Category 3: Strategic Quality Planning," Quality Progress, August 1992, pp. 93-96.
6. Cyndee Miller, "Baldrige Award Process Under Fire; Overhaul Urged," Marketing Neivs, May 11,1992, pp. 1 and 9.
7. R.A. Nadkarni, "A Not-So-Secret Recipe for Successful TQM," Quality Progress, November 1995, pp. 91-96.
8. Lynda Wiggins, 'The Baldrige and Other Approaches to Quality: Disillusionment or Hope?" Production and Inventory Management Journal, Second Quarter 1995, pp. 80-84.
9. Harry S. Hertz, 'The Criteria: A Looking Glass to Americans' Understanding of Quality," Quality Progress, June 1997, pp. 46-48.
10. B. Ray Helton, 'The Baldie Play," Quality Progress, February 1995, pp. 43-45.
11. hllp:llwww.quality.nist. govj96stok.litm.
12. Helton, 'The Baldie Play."
13. http://immv.quality.nist.gov/96stok.htm.