A study of crisis management strategies of hotel managers in the Washington, D.C. Metro Area

Journal of Travel and Tourism Marketing

Volumn 19, Issue 2-3, 2006, Pages 91-105

  Yu, Larry ^a   Stafford, Greg ^b,c   Kobina Armoo, Alex ^d  

^a GEORGE WASHINGTON UNIVERSITY   (United States)

^b Collective Cognition Consulting ^*  (United States)

^c University's Executive Leadership Doctoral Program   (United States)

^d Baltimore International College   (United States)

Author keywords

9 11 terrorist attack; Crisis management; Hotel general manager; Washington, D.C. Metro Area

Indexed keywords

EID: 33745750515     PISSN: 10548408     EISSN: None     Source Type: Journal    
DOI: 10.1300/J073v19n02_08     Document Type: Article

References (11)

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8. Schneider, G. (2001, September 19). Aftershocks rock local economy: Travel, tourism jobs bear brunt of cuts. The Washington Post, pp. A1 & A25.
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11. Waldie, P. (2003, May 14). Renewed SARS fears deal tourism heavy blow. Global and Mail, p. B1.