Surveying quality management; A new measure-oriented approach

International Journal of Quality and Reliability Management

Volumn 17, Issue 8, 2000, Pages 839-857

  Bavagnoli, Gabriele ^a   Perona, Marco ^b  

^a MCKINSEY AND COMPANY   (United States)

^b UNIVERSITY OF BRESCIA   (Italy)

Author keywords

Italy; Quality management; Surveys

Indexed keywords

EID: 33745614338     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710010319847     Document Type: Article

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