Parent-therapist communication and satisfaction with the Services of a Child Development Center: A comparison between Israeli parents - Jews and Bedouins

Health Communication

Volumn 19, Issue 3, 2006, Pages 221-229

  Bachner, Yaacov G ^a   Carmel, Sara ^a   Lubetzky, Hasia ^b   Heiman, Nurit ^b   Galil, Aharon ^b  

^a BEN GURION UNIVERSITY OF THE NEGEV   (Israel)

^b BEN GURION UNIVERSITY OF THE NEGEV   (Israel)

Author keywords

[No Author keywords available]

Indexed keywords

ARAB; ARTICLE; CHILD; CHILD HEALTH CARE; CONSUMER; COOPERATION; EMPATHY; FEMALE; HUMAN; HUMAN RELATION; INFANT; INTERPERSONAL COMMUNICATION; ISRAEL; JEW; MALE; PARENT; PRESCHOOL CHILD; PSYCHOLOGICAL ASPECT; SOCIOECONOMICS;

ARABS; CHILD; CHILD HEALTH SERVICES; CHILD, PRESCHOOL; COMMUNICATION; CONSUMER SATISFACTION; COOPERATIVE BEHAVIOR; EMPATHY; FEMALE; HUMANS; INFANT; ISRAEL; JEWS; MALE; PARENTS; PROFESSIONAL-FAMILY RELATIONS; SOCIOECONOMIC FACTORS;

EID: 33745494000     PISSN: 10410236     EISSN: None     Source Type: Journal    
DOI: 10.1207/s15327027hc1903_4     Document Type: Article

References (35)

1. Al-Krenawi, A., Graham, J. R., & Maoz, B. (1996). The healing significance of the Negev's Bedouin-Arab Dervish. Social Science and Medicine, 43, 13-21.
2. Al-Krenawi, A., Maoz, B., & Reicher, B. (1994). Familial and cultural issues in the brief strategic treatment of Israeli Bedouin Arab. Family System Medicine, 21, 415-425.
3. Bazyk, S. (1989). Change in attitudes and beliefs regarding parent participation and home programs: An update. American Journal of Occupational Therapy, 43, 723-728.
4. Callan, A., & Littlewood, R. (1998). Patient satisfaction: Ethnic origin or explanatory model? International Journal of Social Psychiatry, 44, 1-11.
5. Carlson, M. J., & Gabriel, R. M. (2001). Patient satisfaction, use of services, and one-year outcome in publicly funded substance abuse treatment. Psychiatric Services, 52, 1230-1236.
6. Carmel, S., Anson, O., & Levin, M. (1990). Emergency department utilization by two subcultures in the same geographical region. Social Science and Medicine, 31, 557-563.
7. Carrigan, N., Rodger, S., & Copley, J. (2001). Parent satisfaction with a pediatric occupational therapy service: A pilot investigation. Physical and Occupational Therapy in Pediatrics, 21, 51-69.
8. Comstock, L. M., Hooper, E. M., Goodwin, J. M., & Goodwin, J. S. (1982). Physician behaviors that correlate with patient satisfaction. Journal of Medical Education, 57, 105-112.
9. Doescher, M. P., Saver, B. G., Franks, P., & Fiscella, K. (2000). Racial and ethnic disparities in perceptions of physician style and trust. Archives of Family Medicine, 9, 1156-1163.
10. Doyle, B. J., & Ware, J. E., Jr. (1977). Physician conduct and other factors that affect consumer satisfaction with medical care. Journal of Medical Education, 52, 793-801.
11. Ferron, M. (1995). La symptomatologie transculturelle-Son expression en medicine familiale [Transcultural symptomatology: Its expression in family practice]. Canadian Family Physician, 41, 1718-1725.
12. Fitzpatrick, R. (1991). Surveys of patient satisfaction II: Designing a questionnaire and conducting a survey. British Medical Journal, 302, 1129-1132.
13. Freemon, B., Negrete, V. F., Davis, M., & Korsch, B. M. (1971). Gaps in doctor-patient communication: Doctor-patient interaction analysis. Pediatrics Research, 5, 298-311.
14. Goldwag, R., Berg, A., Yuval, D., & Benbassat, J. (2002). Predictors of patient dissatisfaction with emergency care. Israel Medical Association Journal, 4, 603-606.
15. Hinojosa, J. (1990). How mothers of preschool children with cerebral palsy perceive occupational and physical therapists and their influence on family life. The Occupational Therapy Journal of Research, 10, 144-162.
16. Holden, P., & Serrano, A. C. (1989). Language barriers in pediatric care. Clinical Pediatrics, 28, 193-194.
17. King, G., King, S., & Rosenbaum, P. (1996). Interpersonal aspects of care-giving and client outcomes: A review of the literature. Ambulatory Child Health, 2, 151-160.
18. Kovac, J. A., Patel, S. S., Peterson, R. A., & Kimmel, P. L. (2002). Patient satisfaction with care and behavioral compliance in end-stage renal disease patients treated with hemodialysis. American Journal of Kidney Diseases, 39, 1236-1244.
19. Lewis, C. C., Scott, D. E., Pantell, R. H., & Wolf, M. H. (1986). Parent satisfaction with children's medical care. Development, field test, and validation of a questionnaire. Medical Care, 24, 209-215.
20. Meir, A. (1983). Diffusion of modernization among Bedouin. Ekistics, 303, 451-458.
21. Meir, A. (1984). Demographic transition among the Negev Bedouin in Israel and its planning implication. Socioeconomic Planning Science, 18, 399-409.
22. Meir, A. (1987). Nomads, development and health: Delivering public health services to the Bedouin in Israel. Geografiska Annaler, 69B, 115-126.
23. Murray-Garcia, J. L., Sebly, J. V., Schmittdiel, J., Grumbach., K., & Quesenberry, C. P., Jr. (2000). Racial and ethnic differences in a patient survey: Patients' values, ratings, and reports regarding physician primary care performance in a large health maintenance organization. Medical Care, 38, 300-310.
24. Penchansky, R., & Macnee, C. (1994). Initiation of medical malpractice suits: A conceptualization and test. Medical Care, 32, 813-831.
25. Roghmann, K. J., Hengst, A., & Zastowny, T. R. (1979). Satisfaction with medical care: Its measurement and relation to utilization. Medical Care, 17, 461-479.
26. Roter, D. L., Hall, J., & Katz, N. (1988). Patient-physician communication: A descriptive summary of the literature. Patient Education and Counseling, 12, 99-119.
27. Roter, D. L., & Hall, J. A. (1989). Studies of doctor-patient interaction. Annual Review of Public Health, 10, 163-180.
28. Street, R. L. (1991). Physicians' communication and parents' evaluations of pediatric consultations. Medical Care, 29, 1146-1152.
29. Vaccarino, J. M. (1977). Malpractice: The problem in perspective. Journal of the American Medical Association, 238, 861-868.
30. Wasserman, R. C., Inui, T. S., Barriatua, R. D., Carter, W. B., & Lippincott, P. (1984). Pediatric clinicians' support for parents makes a difference: An outcome-based analysis of clinician-parent interaction. Pediatrics, 74, 1047-1053.
31. Weech-Maldonado, R., Morales, L. S., Spritzer, K., Elliott, M., & Hays, R. D. (2001). Racial and ethnic differences in parents' assessments of pediatric care in Medicaid managed care. Health Services Research, 36, 575-594.
32. Williams, S., & Calnan, M. (1991). Key determinants of consumer satisfaction with general practice. Family Practice, 8, 237-242.
33. Wolf, M. H., Putnam, S. M., James, S. A., & Stiles, W. B. (1978). The medical interview satisfaction scale: Development of a scale to measure patient perceptions of physician behavior. Journal of Behavioral Medicine, 1, 391-401.
34. Worchel, F. E., Prevatt, B. C., Miner, J., Allen, M., Wagner, L., & Nation, P. (1995). Pediatrician's communication style: Relationship to parent's perceptions aid behaviors. Journal of Pediatric Psychology, 20, 633-644.
35. World Health Organization. (2000). The international classification of diseases, 9th revision, clinical modification (5th ed.). Los Angeles: Author.