Mapping supply chains on risk and customer sensitivity dimensions

Industrial Management and Data Systems

Volumn 106, Issue 6, 2006, Pages 878-895

  Faisal, Mohd Nishat ^a   Banwet, D K ^a   Shankar, Ravi ^a  

^a INDIAN INSTITUTE OF TECHNOLOGY DELHI   (India)

Author keywords

Consumer behaviour; Risk management; Supply chain management

Indexed keywords

COMPETITION; CUSTOMER SATISFACTION; RISK MANAGEMENT; SOCIETIES AND INSTITUTIONS;

CONSUMER BEHAVIOUR; CUSTOMER SENSITIVITY; RISK ALLEVIATION COMPETENCY; SUPPLY CHAIN MANAGEMENT;

INDUSTRIAL MANAGEMENT;

EID: 33745455640     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570610671533     Document Type: Article

References (81)

1. Agarwal, A., Shankar, R. and Tiwari, M.K. (2005), "Modeling the metrics of lean, agile and leagile supply chain: an ANP-based approach", European Journal of Operational Research, February 16, 2005.
2. Bandyopadhyay, K., Mykytyn, P.P. and Mykytyn, K. (1999), "A framework for integrated risk management in information technology", Management Decision, Vol. 37 No. 5, pp. 437-45.
3. Beamon, B.M. (1998), "Supply chain design and analysis: models and methods", International Journal of Production Economics, Vol. 55 No. 3, pp. 281-94.
4. Beamon, B.M. (1999), "Designing the green supply chain", Logistics Information Management, Vol. 12 No. 4, pp. 332-42.
5. Business Line (2003), "More gains likely for garment trade in post-quota regime", Business Line, September 28.
6. Caputo, A.C., Cucchiella, F., Fratocchi, L., Pelagagge, P.M. and Scacchia, F. (2004), "Analysis and evaluation of e-supply chain performances", Industrial Management & Data Systems, Vol. 104 No. 7, pp. 546-57.
7. Chandra, C. and Kumar, S. (2000), "Supply chain management in theory and practice: a passing fad or a fundamental change?", Industrial Management & Data Systems, Vol. 100 No. 3, pp. 100-14.
8. Chauhan, S.S. and Proth, J.M. (2004), "Analysis of a supply chain partnership with revenue sharing", International Journal of Production Economics, Vol. 97 No. 1, pp. 44-51.
9. Cheng, E.W.L., Love, P.E.D., Standing, C. and Gharavi, H. (2006), "Intention to e-collaborate: propagation of research propositions", Industrial Management & Data Systems, Vol. 106 No. 1, pp. 139-52.
10. Childerhouse, P., Hermiz, R., Mason-Jones, R., Popp, A. and Towill, D.R. (2003), "Information flow in automotive supply chains - identifying and learning to overcome barriers to change", Industrial Management & Data Systems, Vol. 103 No. 7, pp. 491-502.
11. Chopra, S. and Sodhi, M.S. (2004), "Managing risk to avoid supply chain breakdown", Sloan Management Review, Fall, pp. 53-61.
12. Christopher, M. (2000), "The agile supply chain competing in volatile markets", Industrial Marketing Management, Vol. 29 No. 1, pp. 37-44.
13. Christopher, M., Lowson, R. and Peck, H. (2004), "Creating agile supply chains in the fashion industry", International Journal of Retail & Distribution Management, Vol. 32 No. 8, pp. 367-76.
14. Christopher, M. and Towill, D.R. (2000), "Supply chain migration from lean and functional to agile and customised", Supply Chain Management: An International Journal, Vol. 5 No. 4, pp. 206-13.
15. Christopher, M. and Towill, D.R. (2001), "An integrated model for the design of agile supply chains", International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 4, pp. 235-46.
16. Dey, P.K. and Ogunlana, S.O. (2004), "Selection and application of risk management tools and techniques for build-operate-transfer projects", Industrial Management & Data Systems, Vol. 104 No. 4, pp. 334-46.
17. Duclos, L.K., Vokurka, R.J. and Lummus, R.R. (2003), "A conceptual model of supply chain flexibility", Industrial Management & Data Systems, Vol. 103 No. 6, pp. 446-56.
18. Emblemsvg, J. and Kjølstad, L.E. (2002), "Strategic risk analysis - a field version", Management Decision, Vol. 40 No. 9, pp. 842-52.
19. Faisal, M.N. (2005), "Innovative supply chain lessons for Indian SMEs", BVIMR-Management Edge, Vol. 1 No. 2, pp. 48-53.
20. Fawcett, S.E. and Magnan, G.M. (2004), "Ten guiding principles for high-impact SCM", Business Horizons, Vol. 47 No. 5, pp. 67-74.
21. Finch, P. (2004), "Supply chain risk management", Supply Chain Management: An International Journal, Vol. 9 No. 2, pp. 183-96.
22. Giannoccaro, I. and Pontrandolfo, P. (2004), "Supply chain coordination by revenue sharing contracts", International Journal of Production Economics, Vol. 89 No. 2, pp. 131-9.
23. Giunipero, L.C. and Eltantawy, R.A. (2004), "Securing the upstream supply chain: a risk management approach", International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 9, pp. 698-713.
24. Green, K., Morton, B. and New, S. (1998), "Green purchasing and supply policies: do they improve companies' environmental performance?", Supply Chain Management, Vol. 3 No. 2, pp. 89-95.
25. Grover, S., Agrawal, V.P. and Khan, I.A. (2004), "A digraph approach to TQM evaluation of an industry", International Journal of Production Research, Vol. 42 No. 19, pp. 4031-43.
26. Gunasekaran, G., Patel, C. and McGaughey, R.E. (2004), "A framework for supply chain performance measurement", International Journal of Production Economics, Vol. 87 No. 3, pp. 333-47.
27. Hallikas, J., Karvonen, I., Pulkkinen, U., Virolainen, V.M. and Tuominen, M. (2004), "Risk management processes in supplier networks", International Journal of Production Economics, Vol. 90 No. 1, pp. 47-58.
28. Harland, C., Brenchley, R. and Walker, H. (2003), "Risk in supply networks", Journal of Purchasing & Supply Management, Vol. 9 No. 2, pp. 51-62.
29. Helo, P. (2004), "Managing agility and productivity in the electronics industry", Industrial Management & Data Systems, Vol. 104 No. 7, pp. 567-77.
30. Helo, P. and Szekely, B. (2005), "Logistics information systems an analysis of software solutions for supply chain co-ordination", Industrial Management & Data Systems, Vol. 105 No. 1, pp. 5-18.
31. Hsieh, L-F. and Chen, S.K. (2005), "Incorporating voice of the consumer: does it really work?", Industrial Management & Data Systems, Vol. 105 No. 6, pp. 769-85.
32. Hsu, L-L. (2005), "SCM system effects on performance for interaction between suppliers and buyers", Industrial Management & Data Systems, Vol. 105 No. 7, pp. 857-75.
33. Johnson, M.E. (2001), "Learning from toys: lessons in managing risk from toy industry", California Management Review, Vol. 43 No. 3, pp. 106-25.
34. Karlsson, C. and Ahlstrom, P. (1997), "A lean and global smaller firm?", International Journal of Operations & Production Management, Vol. 17 No. 10, pp. 940-52.
35. Koh, C.E. and Nam, K. (2005), "Business use of the internet - a longitudinal study from a value chain perspective", Industrial Management & Data Systems, Vol. 105 No. 1, pp. 82-95.
36. Lee, H.L. (2002), "Aligning supply chain strategies with product uncertainties", California Management Review, Vol. 44 No. 3, pp. 105-20.
37. Lee, H.L. (2004), "The triple-A supply chain", Harvard Business Review, Vol. 82 No. 10, pp. 102-13.
38. Lee, H.L., Padmanabham, V. and Whang, S. (1997), "The bullwhip effect in supply chains", Sloan Management Review, Vol. 38 No. 3, pp. 93-102.
39. Lin, C.T., Chiu, H. and Chu, P.Y. (2006), "Agility index in the supply chain", International Journal of Production Economics, Vol. 100 No. 2, pp. 285-99.
40. Lockamy, A. III and Smith, W.I. (2000), "Target costing for supply chain management: criteria and selection", Industrial Management & Data Systems, Vol. 100 No. 5, pp. 210-8.
41. McGrew, J.F. and Bilotta, J.G. (2000), "The effectiveness of risk management: measuring what didn't happen", Management Decision, Vol. 38 No. 4, pp. 293-301.
42. Mason-Jones, R. and Towill, D.R. (1999), "Total cycle time compression and the agile supply chain", International Journal of Production Economics, Vol. 62 Nos 1/2, pp. 61-73.
43. Mason-Jones, R., Naylor, B. and Towil, D.R. (2000), "Engineering the leagile supply chain", International Journal of Agile Management Systems, Vol. 2 No. 1, pp. 54-61.
44. Mentzer, J.T., DeWitt, W., Keebler, J.S., Min, S., Nix, N.W., Smith, C.D. and Zacharia, Z.G. (2001), "Defining supply chain management", Journal of Business Logistics, Vol. 22 No. 2, pp. 1-25.
45. Meredith, S. and Francis, D. (2000), "Journey towards agility: the agile wheel explored", The TQM Magazine, Vol. 12 No. 2, pp. 137-43.
46. Mistry, J.J. (2005), "Origins of profitability through JIT processes in the supply chain", Industrial Management & Data Systems, Vol. 105 No. 6, pp. 752-68.
47. Mitchell, V-W. (1999), "Consumer perceived risk: conceptualisations and models", European Journal of Marketing, Vol. 33 Nos 1/2, pp. 163-95.
48. Morgan, J. (2004), "Poor risk management threatens supply chains", Purchasing, June 5.
49. Narayanan, V.G. and Raman, A. (2004), "Aligning incentives in supply chains", Harvard Business Review, Vol. 82 No. 11, pp. 94-103.
50. Naylor, J.B., Naim, M.M. and Berry, D. (1999), "Leagility: integrating the lean and agile manufacturing paradigms in the total supply chain", International Journal of Production Economics, Vol. 62 Nos 1/2, pp. 107-18.
51. Noori, H. and Lee, W.B. (2000), "Fractal manufacturing partnership: exploring a new form of strategic alliance between OEMs and suppliers", Logistics Information Management, Vol. 13 No. 5, pp. 301-11.
52. Norrman, A. and Jansson, U. (2004), "Ericsson's proactive supply chain risk management approach after a serious sub-supplier accident", International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 5, pp. 434-56.
53. Ohno, T. (1988), The Toyota Production System; Beyond Large Scale Production, Productivity Press, Portland, OR.
54. Olorunniwo, F. and Hartfield, T. (2001), "Strategic partnering when the supply base is limited: a case study", Industrial Management & Data Systems, Vol. 101 No. 1, pp. 47-52.
55. Peng, Y-C., Trappey, C.V. and Liu, N-Y. (2005), "Internet and e-commerce adoption by the Taiwan semiconductor industry", Industrial Management & Data Systems, Vol. 105 No. 4, pp. 476-90.
56. Prater, E., Biehl, M. and Smith, M.A. (2001), "International supply chain agility: tradeoffs between flexibility and uncertainty", International Journal of Operations & Production Management, Vol. 21 Nos 5/6, pp. 823-39.
57. Rahman, Z. (2004), "Use of internet in supply chain management: a study of Indian companies", Industrial Management & Data Systems, Vol. 104 No. 1, pp. 31-41.
58. Rao, R.V. and Gandhi, O.P. (2001), "Digraph and matrix methods for the machinability evaluation of work materials", International Journal of Machine Tools & Manufacture, Vol. 42 No. 3, pp. 321-30.
59. Russo, F. (2003), "Consortia in the machine tool cluster of Bangalore", Cluster eNews, IV.
60. Sahay, B.S. (2003), "Understanding trust in supply chain relationships", Industrial Management & Data Systems, Vol. 103 No. 8, pp. 553-63.
61. Sahay, B.S. and Maini, A. (2002), "Supply chain: a shift from transactional to collaborative partnership", Decision, Vol. 29 No. 2, pp. 67-88.
62. Shtub, A., Bard, J.F. and Globerson, S. (1994), Project Management: Engineering, Technology, and Implementation, Prentice-Hall, Englewood Cliffs, NJ.
63. Sinha, P.R., Whitman, L.E. and Malzahn, D. (2004), "Methodology to mitigate supplier risk in an aerospace supply chain", Supply Chain Management: An International Journal, Vol. 9 No. 2, pp. 154-68.
64. Slone, R.E. (2004), "Leading a supply chain turnaround", Harvard Business Review, Vol. 82 No. 10, pp. 114-21.
65. So, M.W.C. and Sculli, D. (2002), "The role of trust, quality, value and risk in conducting e-business", Industrial Management & Data Systems, Vol. 102 No. 9, pp. 503-13.
66. Speckman, R.E. and Davis, E.W. (2004), "Risky business: expanding the discussion on risk and the extended enterprise", International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 5, pp. 414-33.
67. Spekman, R.E., Kamauff, J.W. Jr and Myhr, N. (1998), "An empirical investigation into supply chain management: a perspective on partnerships", Supply Chain Management, Vol. 3 No. 2, pp. 53-67.
68. Stratton, R. and Warburton, R.D.H. (2003), "The strategic integration of agile and lean supply", International Journal of Production Economics, Vol. 85 No. 2, pp. 183-98.
69. Surendar, T. and Rajshekhar, M. (2004), "Dressing up for the party", Buisnessworld, April 5.
70. Svensson, G. (2001), "Perceived trust towards suppliers and customers in supply chains of the Swedish automotive industry", International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 9, pp. 647-62.
71. Swaminathan, J.M. (2003), "SARS exposes risks of global supply chains", The Journal of Commerce, June 9-15.
72. Tsay, A.A. (1999), "The quantity flexibility contract and supplier-customer incentives", Management Science, Vol. 45 No. 10, pp. 1339-59.
73. van-Hoek, R.I. (2000), "The thesis of leagility revisited", International Journal of Agile Management Systems, Vol. 2 No. 3, pp. 196-201.
74. van-Hoek, R.I., Harrison, A. and Christopher, M. (2001), "Measuring agile capabilities in the supply chain", International Journal of Operations & Production Management, Vol. 21 Nos 1/2, pp. 126-48.
75. Wani, M.F. and Gandhi, O.P. (1999), "Development of maintainability index for mechanical systems", Reliability Engineering & System Safety, Vol. 65 No. 3, pp. 259-70.
76. Xu, H.Q.C.B., Besant, C.B. and Ristic, M. (2003), "System for enhancing supply chain agility through exception handling", International Journal of Production Research, Vol. 41 No. 6, pp. 1099-114.
77. Yu, Z., Yan, H. and Cheng, T.C.E. (2001), "Benefits of information sharing with supply chain partnerships", Industrial Management & Data Systems, Vol. 101 No. 3, pp. 114-21.
78. Yusuf, Y.Y., Gunasekaran, A., Adeleye, E.O. and Sivayoganathan, K. (2004), "Agile supply chain capabilities: determinants of competitive objectives", European Journal of Operational Research, Vol. 159 No. 2, pp. 379-92.
79. Zeng, A.Z. and Pathak, B.K. (2003), "Achieving information integration in supply chain management through B2B e-hubs: concepts and analyses", Industrial Management & Data Systems, Vol. 103 No. 9, pp. 657-65.
80. Zhenxin, Y., Yan, H. and Cheng, T.C. (2001), "Benefits of information sharing with supply chain partnerships", Industrial Management & Data Systems, Vol. 101 Nos 3/4, pp. 114-20.
81. Zolkos, R. (2003), "Attention to supply-chain risks grows", Business Insurance, Vol. 37 No. 30, pp. 4-5.