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Volumn , Issue , 2005, Pages 1841-1844

Detection of real-life emotions in call centers

Author keywords

[No Author keywords available]

Indexed keywords

DATA ACQUISITION; LINGUISTICS; MEDICAL APPLICATIONS; REAL TIME SYSTEMS; SPEECH PROCESSING;

EID: 33745203961     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (64)

References (15)
  • 1
    • 85009233228 scopus 로고    scopus 로고
    • Combining acoustic and language information for emotion recognition
    • Lee, C.M.; Narayanan, S.; Pieraccini, R.: "Combining acoustic and language information for emotion recognition", ICSLP, 2002.
    • (2002) ICSLP
    • Lee, C.M.1    Narayanan, S.2    Pieraccini, R.3
  • 2
    • 0012745713 scopus 로고    scopus 로고
    • Desperately seeking emotions or: Actors, wizards, and human beings
    • Batliner, A., Fisher, K., Huber, R., Spilker, J.& Noth, E. Desperately seeking emotions or: Actors, wizards, and human beings. ICASP, 195-200, 2000.
    • (2000) ICASP , pp. 195-200
    • Batliner, A.1    Fisher, K.2    Huber, R.3    Spilker, J.4    Noth, E.5
  • 3
    • 0037382510 scopus 로고    scopus 로고
    • Describing the emotional states expressed in speech
    • Cowie, R. & Cornelius, R.R "Describing the emotional states expressed in speech". Speech Communication, 40(1-2), 5-32, 2003.
    • (2003) Speech Communication , vol.40 , Issue.1-2 , pp. 5-32
    • Cowie, R.1    Cornelius, R.R.2
  • 5
    • 33745199887 scopus 로고
    • Approaches to emotion
    • Scherer, K. R., Ekman, P. (Eds,), NJ
    • Scherer, K. R., Ekman, P. (Eds,) "Approaches to Emotion" Erlbaum, Hilhdale, NJ, 293-317, 1984.
    • (1984) Erlbaum, Hilhdale , pp. 293-317
  • 6
    • 21544459345 scopus 로고    scopus 로고
    • Challenges in real-life emotion annotation and machine learning based detection
    • July
    • Devillers L., Vidrascu L. & Lamel L., "Challenges in real-life emotion annotation and machine learning based detection", Journal of Neural Networks, 18/4, July 2005.
    • (2005) Journal of Neural Networks , vol.18 , Issue.4
    • Devillers, L.1    Vidrascu, L.2    Lamel, L.3
  • 7
    • 33750567954 scopus 로고    scopus 로고
    • Annotation and detection of blended emotions in real human-human dialogs recorded in a call center
    • Vidrascu L., Devillers L., "Annotation and Detection of Blended Emotions in Real Human-Human Dialogs Recorded in a Call Center", ICME 2005.
    • ICME 2005
    • Vidrascu, L.1    Devillers, L.2
  • 8
    • 21544448766 scopus 로고    scopus 로고
    • EmoTVl: Annotation of real-life emotions for the specification of multimodal affective interfaces
    • Abrilian, S., Devillers, L., Buisine, S. and Martin, J.C., "EmoTVl: Annotation of Real-life Emotions for the Specification of Multimodal Affective Interfaces," HCI International 2005.
    • HCI International 2005
    • Abrilian, S.1    Devillers, L.2    Buisine, S.3    Martin, J.C.4
  • 9
    • 21544482187 scopus 로고    scopus 로고
    • Emotion in speech: Recognition and application to call centers
    • Petrushin, V.: "Emotion in Speech: Recognition and Application to Call Centers". Artificial Neural Net. In Engr. (ANNIE '99) 7-10 (1999).
    • (1999) Artificial Neural Net. in Engr. (ANNIE '99) , pp. 7-10
    • Petrushin, V.1
  • 10
    • 85009145332 scopus 로고    scopus 로고
    • Prosody-based automatic detection of annoyance and frustration in human-computer dialog
    • Ang, J.; Dhillon, R.; Krupski, A.; Shriberg, E.; Stolcke, A.: "Prosody-Based Automatic Detection of Annoyance and Frustration in Human-Computer Dialog". ICSLP 2002.
    • (2002) ICSLP
    • Ang, J.1    Dhillon, R.2    Krupski, A.3    Shriberg, E.4    Stolcke, A.5
  • 11
    • 0001835850 scopus 로고
    • Accurate short-term analysis of the fundamental frequency and the harmonics-to-noise ratio of a sampled sound
    • Boersma, P. (1993). Accurate short-term analysis of the fundamental frequency and the harmonics-to-noise ratio of a sampled sound". Proceedings of IPS, 97-110
    • (1993) Proceedings of IPS , pp. 97-110
    • Boersma, P.1
  • 13
    • 0242410408 scopus 로고    scopus 로고
    • Benchmarking attribute selection techniques for discrete class data mining
    • November/December
    • Hall, M. and Holmes, G. "Benchmarking attribute selection techniques for discrete class data mining". IEEE Transactions on KDE. 15(3), November/December 2003.
    • (2003) IEEE Transactions on KDE , vol.15 , Issue.3
    • Hall, M.1    Holmes, G.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.