SwissInfoDesk: The virtual reference desk project of the Swiss National Library

New Library World

Volumn 107, Issue 5-6, 2006, Pages 228-237

  Accart, Jean Philippe ^a  

^a Swiss National Library   (Switzerland)

Author keywords

Europe; National libraries; North America; Reference services; Switzerland; Virtual organizations

Indexed keywords

EID: 33745062263     PISSN: 03074803     EISSN: None     Source Type: Journal    
DOI: 10.1108/03074800610665220     Document Type: Article

References (6)

1. Bailey, B. (2005), "Virtual reference: Alive & well", Library Journal, January, available at: www.libraryjournal.com/article/ CA491140 (accessed 24 January 2006).
2. Bättig, E. (2005), "Information Literacy an Hochschulen: Entwicklungen in den USA, in Deutschland und der Schweiz", Diplomarbeit, HTW Chur Information Science, April, available at: www.iudchur.net/fileadmin/iudpdf/CSI/CSI_8_Baettig.pdf (accessed 24 January 2006).
3. Coffman, S. and Arret, L. (2004), "To chat or not to chat - Taking another look at virtual reference", Searcher, July/August, pp. 38-48, available at: www.infotoday.com/searcher/jul04/ arret_coffman.shtml (accessed 24 January 2006).
4. Koutrika, G. (2005), "Heterogeneity in digital libraries: Two sides of the same coin", available at: www.delos.info/newsletter/issue3/ feature2/ (retrieved on 24 January 2006).
5. Rösch, H. (2003), "Digital Reference: Bibliothekarische Auskunft und Informationsvermittlung im Web", BIT Online, Vol. 6 No. 2, pp. 113-27.
6. Zhan, J. (2005), "Virtual reference services: Taking up the challenge in Swiss libraries", Arbido, Vol. 6, pp. 5-6.