B2e mobile internet: An exploratory study of Italian applications

Business Process Management Journal

Volumn 12, Issue 3, 2006, Pages 330-343

  Rangone, Andrea ^a,b   Renga, Filippo Maria ^a  

^a POLITECNICO DI MILANO   (Italy)

^b E Business Management ^*  (Italy)

Author keywords

Automation; Italy; Mobile communication systems

Indexed keywords

EID: 33744818174     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637150610667999     Document Type: Article

References (27)

1. Accenture (2001), "Will trends in the wireless world take your business by surprise?", available at: www.accenture.com (accessed 17 April).
2. Air 2 Web (2002), "Mobilizing the enterprise 2002", available at: www.air2web.com (accessed April 2001).
3. BenMoussa, C. (2003), "The effects of mobile commerce on salepersons performance", The Second International Conference on Mobile Business, June 2003, Conference Proceedings, pp. 283-93.
4. Booz Allen & Hamilton (2001), "The m-business opportunity: capturing value in the enterprise wireless market", available at: www.bah.com (accessed October 2002).
5. Carnevale Maffé, A. (2001), "The business front cannot wait", Il Sole 24 Ore Dossier TLC Mobili, 19 October 2001, XII.
6. Deloitte Consulting (2001a), "Mobilizing for margin", available at: www.dc.com (accessed 2003 January).
7. Deloitte Consulting (2001b), "Mobilizing the enterprise", available at: www.dc.com (accessed January 2003).
8. Evans, N.D. (2002), Business Agility: Strategies for Gaining Competitive Advantage through Mobile Business Solutions, Prentice-Hall, Englewood Cliffs, NJ.
9. Fuhrer, O. and Mentrup, C. (2002), "Emotion: eMobile test bed for interoperability of networks in e-logistics", M-Business 2002, Conference Proceedings.
10. IBM (2001), "Mobile office: La prossima rivoluzione nell'aumento della produttività professionale", available at: www-5.ibm.com/e-business/it/components/wireless/library/ (accessed 2002 December).
11. Kumar, S. and Zahn, C. (2003), "Mobile communications: evolution and impact on business operations", Technovation, Vol. 23 No. 6, pp. 515-20.
12. McKinsey & C. (2002), 1, "Facing disconnection, Hard Choices for Europe's Telcos", The McKinsey Quarterly 1, available at: www.mckinseyquarterly.com.
13. Rodina, E., Zeimpekis, V. and Fouskas, K. (2003), "Remote workforce business process integration through real-time mobile communications", The Second International Conference on Mobile Business, Conference Proceedings, pp. 283-93.
14. Synchrologic (2001), "The future of enterprise mobile computing", available at: www.synchrologic.com (accessed 13 August 2002).
15. Speier, C. and Venkatesh, V. (2002), "The hidden minefields in the adoption of sales force automation technologies", Journal of Marketing, Vol. 66, pp. 98-111.
16. Swenson, M. and Parella, A. (1992), "Cellular telephones and the national sales force", Journal of Personal Selling and Sales Management, Vol. XII No. 4, pp. 66-74.
17. Berger, S. and Lehner, F.H. (2002), "Mobile B2B applications - a critical appraisal of their utility", M-Business 2002, Conference Proceedings.
18. Foong, K. (2001), "Wireless services: Japan", Operational Management Report, Gartner Inc., Stamford, CT.
19. Golvin, C.S., Schaeffer, J., Cooperstein, D.M. and Scaffidi, G.J. (2002), Winning Enterprise Mobile ROI, Forrester Research, Cambridge, MA.
20. Goodman, D.J. (2000), "The wireless internet: promises and challenges", Computer, Vol. 33 No. 7, pp. 36-41.
21. Herath, H.S.B., Park, C.S. and Prueitt, G.C. (1995), "Monitoring projects using cash flow control charts", The Engineering Economist, Vol. 41 No. 1, pp. 27-51.
22. Kviselius, N.Z. (2002), "Swedish M2M industry case study", M-Business 2002, Conference Proceedings.
23. McKinsey & C. (2001), "Profit in wireless B2B", The McKinsey Quarterly, 1, available at: www.mckinseyquarterly.com.
24. People Soft (2002), "The business case for mobile CRM", available at: www.peoplesoft.com (accessed 2002 August).
25. PricewaterhouseCoopers (2001), "M-business and the wireless world: understanding and exploiting the mobile revolution", available at: www.pwc.com (accessed January 2003).
26. Sceats, C., Smith, D., Meringer, J. and Nordan, M.M. (2001), "Winning enterprise mobile ROI", Forrester Research, Cambridge, MA.
27. Singureanu, I. (2001), "Clinical trial automation: new revolutionary therapies and fewer side-effects using mobile internet technologies", Proceedings of the Tenth IEEE International Workshops.