Application of implicitly systemic management innovation methods - An empirical study in Slovenia

International Journal of Services and Operations Management

Volumn 2, Issue 2, 2006, Pages 146-167

  Ursic, Dusko ^a,b,c   Mulej, Matjaz ^a  

^a UNIVERSITY OF MARIBOR   (Slovenia)

^b UNIVERSITY OF BREMEN   (Germany)

^c SIEDLCE UNIVERSITY OF NATURAL SCIENCES AND HUMANITIES   (Poland)

Author keywords

20 keys; Business Process Reengineering (BPR); Comparative management analysis; ISO 9000; Management innovation methods; Slovenia; Systems thinking; Total Quality Management (TQM)

Indexed keywords

EID: 33744477876     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2006.009498     Document Type: Article

References (76)

1. Afuah, A. (1998) Innovation Management, New York, Oxford: Oxford University Press.
2. Banathy, B. (2000) 'A taste of systemics'. Available from: www.iss.org/ taste.htlm.
3. Beer, S. (1979) The Heart of Enterprise, Chichester: Wiley.
4. Braczyk, H.J., Cooke, P. and Heidenrich, M. (Eds) (1998) Regional Innovation Systems, London: UCL Press.
5. Bucar, M. (2004) 'Efficiency of national R&D and innovation policy: the case of Slovenia', in M. Rebernik, M. Mulej and T. Kroslin (Eds) STIQE 2004. Proceedings of the 7th International Conference on Linking Systems Thinking, Innovation, Quality, Entrepreneurship and Environment, Institute for Entrepreneurship and Small Business Management at Faculty of economics and Business, University of Maribor; Slovenian Society for Systems Research, Maribor, pp.21-26.
6. Bucar, M. and Stare, M. (2003) Inovacijska Politika Male Tranzicijske Drzave, Fakulteta za Druzbe Envede, Univerza v Ljubljani, Ljubljana.
7. Cater, T. (2003) 'Konkurencna prednost podjetja: za kaj v resnici gre?' (Competitive Advantage of a Firm: What is it Really All About), Nase Gospodarstvo, Vol. 49, Nos. 5-6, pp.481-499.
8. Checkland, P. (1981) System Thinking, System Practice, Chichester: Wiley.
9. Checkland, P. and Scholes, J. (1990) Soft System Methodology in Action, Chichester: Wiley.
10. Christensen, M.C. and Raynor, M.E. (2003) The Innovator's Solution, Boston, MA: Harvard Business School Press.
11. Clausen, C., et al. (Uršič, D.) (1998-2002) 'Precept process reengineering in Europe: people, choice and technology (PRECEPT)', European Commission, Directorate General XII (science, research and development), Brussels.
12. Clemson, B. (1984) Cybernetics: A New Management Tools, Kent: Abacus Press.
13. Cole, M. (1998) A Cultural Psychology: A Once and Future Discipline, Belknup Press.
14. Collins, D.J. and Montgomery, C.A. (1997) Corporate Strategy - Resources and the Scope of Firm, Chicago: Irwin.
15. Collins, J.C. and Porras, J.I. (1997) Built To Last. Successful Habits of Visionary Companies, New York: Harper Business.
16. Coulson-Thomas, C. (1994) Transforming the Company: Bridging the Gap Between Management, Myth and Corporate Reality, London: Kogan Page.
17. Davenport, H.T. and Prusak, L. (1998) Working Knowledge, How Organisations Manage What They Know, Boston: HBS Press.
18. Drucker, P. (1998) Managing in a Time of Great Change, Butterworth-Heineman.
19. Ecimovic, T., Mulej, M., Mayur, R. and co-authors (2002) Systems Thinking and Climate Change System, Korte: SEM Institute for Climate Change.
20. EU (2000) Communication from the Commission to the Council and the European Parliament: Innovation in A Knowledge-Driven Economy, Commision of the European Communities, Brussels.
21. EU (2002) 'Innovation tomorrow. Innovation policy and the regulatory framework: making innovation an integral part of the broader structural agenda', Innovation Papers, No. 28, Louis Lengrad & Associés, PREST (University of Manchester), ANRT - France. Luxembourg. Directorate-General for Enterprise.
22. EU (2004) Innovation Management in a Knowledge-Driven Economy, European Commission, Directorate-General for Enterprise. ©ECSC-EAEC Brusells-Luxembourg.
23. Flood, R. (1999) Rethinking the Fifth Discipline. Learning with the Unknowable, London: Routledge.
24. Gerber, M.E. (2004) Mit o podjetniku. Zakaj Večina Podjetij ne Uspe in Kako to Spremeniti, Ljubljana: Lisac & Lisac; Gea College.
25. Germ Galic, B. (2003) 'Dialekticni sistem kazalnikov inoviranja in kakovosti poslovanja', (A dialectical system of indicators of innovation and business quality.), MA Thesis, Univerza v Mariboru, Ekonomsko-Poslovna Fakulteta.
26. Hammer, M. and Champy, J. (1993) Reengineering the Corporation: A Manifesto for Business Revolution, New York: Harper Business.
27. Hammer, M. and Champy, J. (1995) Preurejanje Podjetja: Manifest Revolucije v Poslovanju, Gospodarski Vestnik, Zbirka Manager, Ljubljana, (Company Reorganisation: A Manifesto of Business Operations Revolution.).
28. Hanken, A.F.G. (1981) Cybernetics and Society, Tunbridge Wells: Abacus Press.
29. Jackson, M. (2003) Systems Thinking. Creative Holism for Managers, Chichester: Wiley.
30. Jackson, M. and Flood, R. (1991) Creative Problem Solving, Chichester: Wiley.
31. Kauffman, S. (1995) The Origins of Order: Self-Organization and Selection in Evolution, New York: Oxford University Press.
32. Knez-Riedl, J. (2003) 'Kakovost, inovativnost in boniteta podjetja - presibko upostevanje kakovosti poslovanja in inovativnosti pri presojanju bonitete podjetja' (quality, innovativeness and creditworthiness of a firm - on too poor consideration of business quality and innovativeness in assessment of the creditworthiness of a firm, Organizacija, Vol. 36, No. 9, pp.620-627.
33. Kobayashi, I. (1995) 20 Keys to Workplace Improvement, Portland: Productivity Press.
34. Krohn, W., Kuppers, G. and Novotny, H. (Eds) (1990) Self-Organisation, Portrait of Scientific Revolution, Dordrecht: KAP.
35. Lewin, A.Y. and Minton, J.W. (1986) 'Determining organizational effectiveness: another look and an agenda for research', Management Science, Vol. 32, No. 5.
36. Likar, B. (2001) Inoviranje. 2. Dopolnjena Izdaja. Visoka Sola za Management Koper (Innovating. 2nd reworked edition).
37. Mali, J., et al. (2003-2004) Mechanisms and Measures for Transfer of Knowledge from the Academic and Research Spheres to the Economy in the Light of the New Innovation Paradigm - State of Art and Development Trends in Slovenia Compared to Advanced EU Countries, Republic of Slovenia. Ministry of Science and Technology.
38. Manske, F., et al. (Ursic, D.) (2001-2004) From Cooperation to Co-Evolution of Science and Economy - COVOSECO, European Commission, Directorate General XII (Science, Research and Development), Brussels.
39. Markic, M. (2003) 'Inoviranje procesov kot pogoj za odlicnost poslovanja' (innovation as a basis for business excellence), Nase Gospodarstvo, Vol. 49, Nos. 5-6, pp.454-464.
40. Mingers, J. (1995) Self-Production Systems -Implication and Applications of Autopoiesis, New York: Plenum.
41. Mule, M. (2004) 'Sistemi uvajanja izboljsav - teoreticni modeli, ki jih lahko podjetja uporabijo za uvajanje izboljsav', in 2. Posvetovanje 'invencija - inovacija -podjete', 2, June, Stp Pesnica pri Mariboru in GZS, Obmocna Zbornica Maribor.
42. Mulej, M. (2000) Basics of Systems Thinking, University of Maribor, Maribor.
43. Mulej, M. (Ed.) (1981-2003) PODIM Conferences on Innovation Issues, yearly. Different Co-Editors. Published partly in Nase Gospodarstvo, partly as books of Proceedings. Recently by Univerza v Mariboru, Ekonomsko-Poslovna Fakulteta, Institute for Entrepreneurship and Small Business Management.
44. Mulej, M. and Zenko, Z. (2004) Introduction to Systems Thinking with Application to Invention and Innovation Management, Maribor: Management Forum.
45. Mulej, M., Bastic, M., Belak, J., Knez-Riedl, J., Mulej, N., Pivka, M., Potocan, V., Rebernik, M., Ursic, D. and Zenko, Z. (2003b) 'Informal systems thinking or systems theory. cybernetics and systems', An International Journal, Vol. 34, pp.71-92.
46. Mulej, M., et al. (1987) Inovativno Poslovanje (Innovative Business), Ljubljan: Gospodarski Vestnik.
47. Mulej, M., et al. (1994) Inovacijski Management. I. Knjiga: Inoviranje Mmanagementa (Innovation Management. Book I., Innovation of Management), Univerza v Mariboru, Ekonomsko-Poslovna Fakulteta.
48. Mulej, M., et al. (1999-2003) Innovative Enterprise in Transition, Republic of Slovenia. Ministry of Science and Technology.
49. Mulej, M., et al. (2000) Dialektiena in Druge Mehkosistemske Teorije. Podlaga za Celovitost in Uspeh Managementa (The Dialectical and Other Softsystemic Theories. Basis for Holism and Success of Management), Univerza v Mariboru, Ekonomsko-Poslovna Fakulteta.
50. Mulej, M., Potocan, V., Zenko, Z., Kajzer, S., Uršič, D., Knez-Riedl, J., Lynn, M. And Ovsenik, J. (2004) 'How to restore Bertalanffian systems thinking', Kybernetes. The International Journal of Systems & Cybernetics, Vol. 33, No. 1, pp.48-61.
51. Mulej, M., Zenko, Z., Rebernik, M., Potocan, V. and Bucar, M. (2003a) 'Dvogeneracijski cikli in podjetnistvo v Slovenij', Nase Gospodarstvo, Vol. 49, Nos. 5-6, pp.436-453.
52. Nonaka, I. and Takeuchi, H. (1995) The Knowledge Creating Company, Oxford: Oxford University Press.
53. Oakland, S.J. (1995) Total Quality Management, London: Heinemann.
54. OECD (1996) Measuring What People Know, Human Capital Accounting for the Knowledge Economy, Paris: OECD.
55. Peters, T. (1986) Thriving on Chaos, New York: Harper & Row.
56. Pivka, M. and Mulej, M. (2004) 'Requisitely holistic ISO 9000 audit leads to continuous innovation/improvement', Cybernetics and Systems. An International Journal, Vol. 35, No. 1, pp.363-378.
57. Pivka, M. and Ursic, D. (1998) 'ISO 9000 and competitiveness of SMS and large organisations in Slovenia' (in Slovene), Republic of Slovenia, Ministry of Science and Technology.
58. Pivka, M. and Ursic, D. (1999) 'ISO 9000 and competitiveness of SMS, large and other organisations in Slovenia' (in Slovene), Republic of Slovenia, Ministry of Science and Technology.
59. Popper, K. (1962) The Logic of Scientific Discovery, New York: Harper & Row.
60. Prasnikar, J. (1999) Poprivatizacijsko Obnasanje Slovenskih Podieti (Post-Privatisation Conduct of Slovenian Companies.), Ljubljana: Gospodarski Vestnik.
61. Prigogine, I. and Stengers, I. (1984) Order Out of Chaos, New York: Bantam Books.
62. Rebernik, M., Knez-Riedl, J., Mocnik, D., Tominc, P., Sirec Rantasa K., Rus, M., Kroslin, T. and Dajcman, S. (2004) Slovenski Podjetniski Observatorij 2003, Maribor: University of Maribor, Faculty of Economics and Business, Institute for Entrepreneurship and Small Business Management.
63. Rosi, B. (2004) 'Prenova omrežnega razmišljanja z aplikacijo na procesih v železniški dejavnosti', Dr Diss. Maribor, Univerza v Mariboru, Ekonomsko-Poslovna Fakulteta.
64. Senge, M.P. (1990) The Fifth Discipline, The Art and Practice of the Learning Organization, New York: Doubleday.
65. Tang, Y. and Bauer, R. (1995) Competitive Dominance, Beyond Strategic Advantage and TQM, New York: Van Nostrand Reinhold.
66. Udovicic, K. (2004) 'Metode nematerialne motivacije za inoviranje managerjev' (Methods of immaterial managerial motivation for innovation), Dr Diss. Maribor, Univerza v Mariboru, Ekonomsko-Poslovna Fakulteta.
67. Ulrich, W. (1994) Critical Heuristic of Social Planning. A New Approach to Practical Philosophy, Chichester: Wiley.
68. Ursic, D. (1996) Innovation of Enterprise, Maribor: Linea, in Slovene.
69. Ursic, D. (2000a) Organisational Renovation of Slovenian Enteprises, University of Maribor, Faculty of Economics and Business.
70. Ursic, D. (2000b) The Holistic Model of Management of Quality, Republic of Slovenia, Ministry of Science and Technology.
71. Ursic, D. and Nikl, A. (2004) Learning Organisation - Theory and Practice, Management Forum, Maribor, published in Slovene.
72. Ursic, D., Bucar, M., Mulej, M. and Pivka, M. (2001) Business Process Reengineering - National Uptake Report, DGXII Brussels, Project PRECEPT.
73. Weinberg, M.G. (1975) An Introduction to General Systems Thinking, New York: Wiley.
74. Zeleny, M. (1981) Autopoiesis. A Theory of Living Organizations, New York: Elsevier.
75. Zenko, Z. (1999) 'Comparative analysis of management models of Japan, USA, and Europe', Dr Diss. Maribor, Univerza v Mariboru, Ekonomsko-Poslovna Fakulteta.
76. Zenko, Z., Mulej, M. and Marn, J. (2004) 'Innovation in Slovenia: hard to find, although legally supported a lot', Post-Communist Economies, Vol. 16, No. 2, pp.169-189.