Parental evaluation of child and adolescent mental health services: A multicentric study;L'opinione dei genitori sui servizi di salute mentale dell'infanzia e dell'adolescenza: Uno studio multicentrico

Annali dell'Istituto Superiore di Sanita

Volumn 41, Issue 4, 2005, Pages 501-513

  Gigantesco, Antonella ^a   Camuffo, Mauro ^b   Mirabella, Fiorino ^a   Morosini, Pierluigi ^a  

^a ISTITUTO SUPERIORE DI SANITÀ   (Italy)

^b Azienda USL 9   (Italy)

Author keywords

Child and adolescent mental health services; Outcomes' evaluation; Parents' opinion; Perceived quality of care

Indexed keywords

ADOLESCENCE; ARTICLE; CHILD CARE; EVALUATION; HEALTH CARE QUALITY; HUMAN; MENTAL HEALTH; MENTAL HEALTH SERVICE; PARENTAL ATTITUDE; QUESTIONNAIRE;

ADOLESCENT; ADOLESCENT HEALTH SERVICES; ADULT; CHILD; CHILD HEALTH SERVICES; CONSUMER SATISFACTION; FEMALE; FOCUS GROUPS; HUMANS; ITALY; MALE; MENTAL DISORDERS; MENTAL HEALTH SERVICES; MIDDLE AGED; PARENTS; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS; TREATMENT OUTCOME;

EID: 33646849133     PISSN: 00212571     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (20)

1. Hall S. An exploration of parental perception of the nature and level of support needed to care for their child with special needs. J Adv Nurs 1996;24(3):512-21.
2. Baine S, Rosenbaum P, King S. Chronic childhood illnesses: what aspects of caregiving do parents value? Child Care Health Dev 1995;21(5):291-304.
3. Hicklin L, Tostevin PM, Wyatt ME. Parental satisfaction with paediatric day-case ENT surgery. J Laryngol Otol 1999;113(12):1072-5.
4. Garland AF, Aarons GA, Hawley KM, Hough RL. Relationship of youth satisfaction with mental health services and changes in symptoms and functioning. Psychiatr Serv 2003;54(11):1544-6.
5. Lambert W, Salzer MS & Bickman L. Clinical outcome, consumer satisfaction, and ad hoc ratings of improvement in children's mental health. J Consult Clin Psychol 1998;66(2):270-9.
6. Heflinger CA, Sonnichsen SE, Brannan AM. Parent satisfaction with children's mental health services in a children's mental health managed care demonstration. J Ment Health Adm 1996;23(1):69-79.
7. Kotsopoulos S, Elwood S, Oke L. Parent satisfaction in a child psychiatric service. Can J Psychiatry 1989;34(6):530-3.
8. Rey JM, Plapp JM, Simpson PL. Parental satisfaction and outcome: a 4-year study in a child and adolescent mental health service. Aust N Z J Psychiatry 1999;33(1):22-8.
9. Stallard P. Parental satisfaction with intervention: differences between respondents and non-respondents to a postal questionnaire. Br J Clin Psychol 1995;34:397-405.
10. Coulter A, Magee H. (Ed.). The European Patient of the Future. Maidenhead: Open University Press; 2003.
11. Ygge BM, Arnetz JE. Quality of paediatric care: application and validation of an instrument for measuring parent satisfaction with hospital care. Int J Qual Health Care 2001;13(1):33-43.
12. Moumtzoglou A, Dafogianni C, Karra V, Michailidou D, Lazarou P, Bartsocas C. Development and application of a questionnaire for assessing parent satisfaction with care. Int J Qual Health Care 2000;12(4):331-7.
13. Stallard P. Validity and reliability of the Parent Satisfaction Questionnaire. Br J Clin Psychol 1996;35(Pt 2):311-8.
14. Ware JE, Hays RD. Methods for measuring patient satisfaction with specific medical encounters. Med Care 1998;26:393-402.
15. Streiner DL, Norman GR. Health measurement scales: a practical guide to their development and use. Oxford: Oxford University Press; 1994.
16. Ruggeri M, Dall'Agnola R. The development and use of the Verona Expectations for Care Scale (VECS) and the Verona Service Satisfaction Scale (VSSS) for measuring expectations and satisfaction with community-based psychiatric services in patients, relatives and professionals. Psychol Med 1993;23(2):511-23.
17. Garland AF, Aarons GA, Saltzman MD, Kruse MI. Correlates of adolescents' satisfaction with mental health services. Ment Health Serv Res 2000;2(3):127-39.
18. Buscaglia G, Carolei A, Baldazzi F, Marinoni A, Ferro AM. Surveying patients' and family members' satisfaction: the experience of the Mental Health Department in Savona. Epidemiol Psichiatr Soc 2004; 13(3): 158-68.
19. Gigantesco A, Picardi A, Chiaia E, Balbi A, Morosini P. Patients' and relatives' satisfaction with psychiatric services in a large catchment area in Rome. Eur Psychiatry 2002; 17(3): 139-47.
20. Bazzoni A, Morosini P, Polidori G, Rosicarelli ML, Fowler D. Group cognitive behavior therapy in the routine care at a Psychiatric Ward of Diagnosis and Treatment. Epidemiol Psichiatr Soc 2001;10:27-36.