Patient involvement in clinical decision making: The effect of GP attitude on patient satisfaction

Health Expectations

Volumn 9, Issue 2, 2006, Pages 148-157

  Carlsen, Benedicte ^a   Aakvik, Arild ^a  

^a UNIVERSITY OF BERGEN   (Norway)

Author keywords

Doctor patient congruence; General practice; Patient involvement; Patient satisfaction; Shared decision making

Indexed keywords

ADULT; AGED; ARTICLE; CONSULTATION; DOCTOR PATIENT RELATION; FEMALE; GENERAL PRACTICE; GENERAL PRACTITIONER; HUMAN; INFORMATION DISSEMINATION; MAJOR CLINICAL STUDY; MALE; MEDICAL DECISION MAKING; NORMAL HUMAN; NORWAY; PATIENT ATTITUDE; PATIENT PARTICIPATION; PATIENT SATISFACTION; PHYSICIAN ATTITUDE; PRIORITY JOURNAL; QUESTIONNAIRE; URBAN AREA;

ADULT; DATA COLLECTION; DECISION MAKING; FEMALE; HUMANS; MALE; MIDDLE AGED; NORWAY; PATIENT PARTICIPATION; PATIENT SATISFACTION; PHYSICIANS, FAMILY;

EID: 33646684980     PISSN: 13696513     EISSN: 13697625     Source Type: Journal    
DOI: 10.1111/j.1369-7625.2006.00385.x     Document Type: Article

References (37)

1. Frank RG. Behavioral economics and health economics. In : NBER Working paper series. Cambridge, MA : Cambridge National Bureau of Economic Research, 2004 : 10881.
2. Scott A. Economics of General Practice. In : Culyer AJ, Newhouse JP eds Handbook of Health Economics. Amsterdam : Elsevier Science, 2000 : 1175 1200.
3. Steinhart B. Patient autonomy: evolution of the doctor-patient relationship. Haemophilia, 2002 8 : 441 446.
4. Benbassat J, Pilpel D, Tidhar M. Patients' preferences for participation in clinical decision making: A review of published surveys. Behavioral Medicine, 1998 24 : 81 88.
5. Charles C, Gafni A, Whelan T. Shared decision-making in the medical encounter: What does it mean? (or it takes at least two to tango). Social Science & Medicine, 1997 44 : 681 692.
6. Jones IR, Berney L, Kelly M et al. Is patient involvement possible when decisions involve scarce resources? A qualitative study of decision-making in primary care. Social Science & Medicine, 2004 59 : 93 102.
7. Sculpher M, Gafni A, Watt I. Shared treatment decision making in a collectively funded health care system: possible conflicts and some potential solutions. Social Science & Medicine, 2002 54 : 1369 1377.
8. Schattner A, Rudin D, Jellin N. Good physicians from the perspective of their patients. BMC Health Services Research, 2004 4 : 26.
9. Ogden J, Ambrose L, Khadra A et al. A questionnaire study of GPs' and patients' beliefs about the different components of patient centredness. Patient Education and Counseling, 2002 47 : 223 227.
10. Stiggelbout AM, Molewijk AC, Otten W, Timmermans DRM, van Bockel JH, Kievit J. Ideals of patient autonomy in clinical decision making: a study on the development of a scale to assess patients' and physicians' views. Journal of Medical Ethics, 2004 30 : 268 274.
11. Haug MR, Lavin B. Practitioner or Patient-Who's in Charge Journal of Health and Social Behavior, 1981 22 : 212 229.
12. Krupat E, Rosenkranz SL, Yeager CM, Barnard K, Putnam SM, Inui TS. practice orientations of physicians and patients: the effect of doctor - patient congruence on satisfaction. Patient Education and Counseling, 2000 39 : 49 59.
13. Kaplan SH, Gandek B, Greenfield S, Rogers W, Ware JE. Patient and visit characteristics related to physicians' participatory decision-making style. Results from the medical outcomes study. Medical Care, 1995 33 : 1176 1187.
14. Cecil D, Killeen I. Control, compliance and satisfaction in the family practice encounter. Family Medicine, 1997 29 : 653 657.
15. Finkler K, Correa M. Factors influencing patient perceived recovery in Mexico. Social Science & Medicine, 1996 42 : 199 207.
16. Grol R, Maeseneer Jd, Whitfield M, Mokkink H. Disease-centred versus patient-centred attitudes: comparison of general practitioners in Belgium, Britain and The Netherlands. Family Practice, 1990 7 : 100 103.
17. Langewitz W, Phillipp E, Kiss A, Wossmer B. Improving communication skills: a randomized controlled behaviorally-oriented intervention study for residents in internal medicine. Psychosomatic Medicine, 1998 60 : 268 276.
18. Little P, Everitt H, Williamson I et al. Observational study of effect of patient centredness and positive approach on outcomes of general practice consultations. British Medical Journal, 2001 323 : 908 911.
19. Greenfield S, Kaplan S, Ware JE, Expanding patient involvement in care. Effects on patient outcomes. Annals Of Internal Medicine, 1985 102 : 520 528.
20. Hibbard JH. Perspective: Moving Toward A More Patient-Centered Health Care Delivery System. Health Affairs, 2004 : Web exclusive: 1377/hlthaff.var. 133.
21. Kaplan SH, Greenfield S, Ware JE. Assessing the effect of physician-patient interaction on the outcomes of chronic disease. Medical Care, 1989 27 : 110 127.
22. Rost KM, Flavin KS, Cole K, McGill JB. Change in metabolic control and functional status after hospitalization. Impact of patient activation intervention in diabetic patients. Diabetes Care, 1991 14 : 881 889.
23. Greenfield S, Kaplan SH, Ware JE, Yano EM, Frank HJ. Patients' participation in medical care: effects on blood sugar control and quality of life in diabetes. Journal Of General Internal Medicine, 1988 3 : 448 457.
24. Mead N, Bower P. Patient-centredness: a conceptual framework and review of the empirical literature. Social Science & Medicine, 2000 51 : 1087 1110.
25. Krupat E, Bell R, Kravitz R, Thom D, Azari R. When physicians and patients think alike: patient-centered beliefs and their impact on satisfaction and trust. Journal of Family Practice, 2001 50 : 1057 1062.
26. Krupat E, Yeager CM, Putnam S. Patient role orientations, doctor - patient fit, and visit satisfaction. Psychology and Health, 2000 15 : 707 719.
27. Hetlevik Ø, Hunskår S. Listelengde, arbeidstid, ventetid og jobbtilfredshet blant fastleger i Bergen. (Length of patient list and workload, waiting time and job satisfaction among general practitioners.). Tidsskrift for Den Norske Lægeforening, 2004 124 : 813 815.
28. Campbell JL, Ramsay J, Green J. Age, gender, socioeconomic, and ethnic differences in patients' assessments of primary health care. Quality in Health Care, 2001 10 : 90 95.
29. Finnvold JE, Lurås H, Paulsen B. Fastlegeordningen. De fleste fikk den de ville ha. (The regular general practitioner scheme: most people got the GP they wanted). Samfunnsspeilet, 2003 17 : 2 11.
30. Williams S, Calnan M. Key determinants of consumer satisfaction with general practice. Family Practice, 1991 8 : 237 242.
31. Krupat E, Hsu J, Irish J, Schmittdiel JA, Selby J. Matching Patients and Practitioners Based on Beliefs About Care: Results of a Randomized Controlled Trial. The American Journal of Managed Care, 2004 10 : 814 822.
32. Collins K, Cathain A. The continuum of patient satisfaction-from satisfied to very satisfied. Social Science & Medicine, 2003 57 : 2465 2470.
33. Carr-Hill RA, Rice N, Roland M. Socioeconomic determinants of rates of consultation in general practice based on fourth national morbidity survey of general practices. British Medical Journal, 1996 312 : 1008 1012.
34. Finnvold JE, Svalund J. Kontinuitet mellom lege og pasient: Blanda resultat av fastlegereforma. (Continuity of care. Mixed results of The regular general practitioner scheme.). Samfunnsspeilet, 2004 18 : 27 33.
35. Weisman CS, Teitelbaum MA. Physician gender and the physician-patient relationship: recent evidence and relevant questions. Social Science & Medicine, 1985 20 : 1119 1127.
36. Rikstrygdeverket. Styringsdata for fastlegeordningen. (The National Insurance Administration: Statistics of The regular general practitioner scheme). 2004. [Available at http://www.trygdeetaten.no/tallmrog_mrfakta/ Statistikker/folgerapporter/20040211/02.html ] (accessed December 7th 2004).
37. Taraldset A. Allmennleger-antall og utvikling. (General Practitioners - Numbers and development). Utposten, 2003 4 (32). [Available at http://www.uib.no/isf/utposten/2003nr4/utp03410.htm ] (accessed December 7th 2004).