Developing new forms of partnership with the 'Market' in the procurement of public services

Public Administration

Volumn 84, Issue 1, 2006, Pages 81-102

  Bovaird, Tony ^a  

^a UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

PARTNERSHIP APPROACH; PUBLIC SERVICE;

EID: 33646684072     PISSN: 00333298     EISSN: 14679299     Source Type: Journal    
DOI: 10.1111/j.0033-3298.2006.00494.x     Document Type: Article

References (64)

1. 6, Perri, D. Leat, K. Seltzer and G. Stoker. 2002. Towards Holistic Governance: The New Reform Agenda. Basingstoke: Palgrave Macmillan.
2. Allen, E. 2002. Managing Strategic Service Delivery Partnerships: From Governance to Delivery. London: New Local Government Network.
3. Andreason, A.A. and P. Kotler. 2003. Strategic Marketing for Nonprofit Organizations, 6th edn. Upper Saddle River, NJ: Prentice Hall/Pearson Education International.
4. Bache, I. 2001. 'Different Seeds in the Same Plot? Competing Models of Capitalism and the Incomplete Contracts of Partnership Design', Public Administration, 79, 2, 337-59.
5. Ball, R., M. Heafey and D. King. 2001. 'The Private Finance Initiative: A Good Deal for the Public Purse or a Drain on Future Generations?', Policy and Politics, 29, 95-108.
6. BFI (Benefit Fraud Inspectorate). 2000. London Borough of Harrow: Report by Benefit Fraud Inspectorate. London: Benefit Fraud Inspectorate.
7. Birch, D. 2001. Local Authority Procurement: A Research Report. London: Department for Transport, Local Government and the Regions.
8. Bovaird, T. 2000. 'Best Value in the United Kingdom: Using Benchmarking and Competition to Achieve Value for Money', International Review of Administrative Sciences, 66, 415-31.
9. Boyne, G.A. 1998. 'Competitive Tendering in Local Government: A Review of Theory and Evidence', Public Administration, 76, 4, 695-712.
10. Byatt, I. 2002. Delivering Better Services for Citizens: A Review of Local Government Procurement in England. London: Department for Transport, Local Government and the Regions/The Local Government Association.
11. Christopher, M., A. Payne and D. Ballantyne. 1991. Relationship Marketing: Bringing Quality, Customer Service and Marketing Together. Oxford: Butterworth Heinemann.
12. Cloke, P. 2000. 'Partnership and Policy Networks in Rural Local Governance: Homelessness in Taunton', Public Administration, 78, 1, 111-33.
13. Coulson, A. (ed.). 1998. Trust and Contracts: Relationships in Local Government, Health and Public Services. Bristol: Policy Press.
14. Coulson, A., J. Darwin, H. Davis, et al. 1998. Client-Contractor Relationships in Ten Local Authorities. Occasional Paper 18. Birmingham: School of Public Policy.
15. Dror, Y. and G. Hamel. 1998. Alliance Advantage. Cambridge, MA: Harvard Business School Press.
16. Drucker, P.F. 1992. 'Sell The Mailroom: Unbundling in the 1990s', in P.F. Drucker (ed.) Managing for the Future: The 1990s and Beyond. Oxford: Butterworth-Heinemann, pp. 220-3.
17. Erridge, A. 2003. 'Contracting for Public Services: Competition and Partnership', in T. Bovaird and E. Loeffler (eds), Public Management and Governance. London: Routledge, pp. 89-99.
18. Erridge, A. and J. Greer. 2002. 'Partnerships and Public Procurement: Building Social Capital through Supply Relations', Public Administration, 80, 3, 503-22.
19. Filkin, G., S. Bassam, P. Corrigan, et al. 1999. Starting to Modernize. London. New Local Government Network.
20. Grimshaw, D., S. Vincent and H. Willmott. 2002. 'Going Privately: Partnership and Outsourcing in UK Public Services', Public Administration, 80, 3, 475-502.
21. Hagel, J. and M. Singer. 1999. 'Unbundling the Corporation', Harvard Business Review, March-April, p. 133 et seq.
22. Hambleton, R. 1998. 'Competition and Contracting in UK Local Government', in N. Oatley (ed.), Cities, Economic Competition and Urban Policy. London: Paul Chapman.
23. Hood, C. 1991. 'A Public Management for All Seasons?', Public Administration, 69, 1, 3-19.
24. Hood, C., C. Scott, O. James et al. 1998. Regulation inside Government: Waste Watchers, Quality Police and Sleaze Busters. Oxford: Oxford University Press.
25. Huxham, C. (ed.) 1995. Creating Collaborative Advantage. London: Sage.
26. Innovation Forum. 2004. Local Public Service Boards. London: IdeA/LGA.
27. Kanter, R.M. 1994. 'Collaborative Advantage: The Art of Alliances', Harvard Business Review, July-August, 96-108.
28. Kerslake, B. 2004. 'Neighbourhood Governance: The Experience of Sheffield', New Economy, 102-5.
29. Kettl, D.F. 1993. Sharing Power: Public Governance and Private Markets. Washington, DC: The Brookings Institution.
30. Kirkpatrick, I., M. Kitchener and R. Whipp. 2001. 'Out of Sight - Out of Mind': Assessing the Impact of Markets for Children's Residential Care', Public Administration, 79, 1, 49-71.
31. Klein, N. 2000. No Logo. London: Flamingo.
32. Klijn, E.-H. and G.R. Teisman. 2004. 'Public-private Partnerships: The Right Form at the Wrong Moment? An Analysis of Institutional and Strategic Obstacles', in A. Ghobadian, D. Gallear, N. O'Regan and H. Viney (eds), Public-private Partnerships: Policy and Experience. Basingstoke: Palgrave Macmillan.
33. Lawrence, P. and J.W. Lorsch. 1967. Organisation and Environment. Cambridge, MA: Harvard University Press.
34. Le Grand, J. and W. Bartlett. 1993. 'Quasi-markets and Social Policy: the Way Forward?', in J. Le Grand and W. Bartlett (eds), Quasi-markets and Social Policy. Basingstoke: Macmillan.
35. Lorange, P. and J. Roos. 1992. Strategic Alliances: Formation, Implementation and Evolution. Oxford: Blackwell.
36. Lovelock, C. and R.F Young. 1979. 'Look to Customers to Increase Productivity', Harvard Business Review, 57 (May-June), 168-78.
37. Martin, S., T. Bovaird, H. Davis, et al. 2001. Improving Local Services: Evaluation of the Best Value Pilot Programme. London: The Stationery Office.
38. Martin, S. 2002. 'Best Value: New Public Management or New Direction?', in K. McLaughlin, S.P. Osborne and E. Ferlie (eds), New Public Management: Current Trends and Future Prospects. London: Routledge.
39. Martin, S. and T. Bovaird. 2005. Service Improvement in Local Government. London: Office of the Deputy Prime Minister.
40. Moore, M. 1995. Creating Public Value: Strategic Management in Government. Cambridge, MA: Harvard University Press.
41. Moran, D. 2002. The Real Contract, Paper presented to Conference on Public Private Partnerships. Belfast: Chartered Institute of Public Finance and Accountancy.
42. Mukherjee, R. and J.K. Wilkins. 1999. 'Unbundling Bureaucracy through Agency Creation', Paper presented at the IPAC National Conference, 30 August, New Brunswick, Canada.
43. Normann, R. 1984. Service Management. Chichester: John Wiley.
44. ODPM. 2004. Strategic Partnering Task Force: Final Report. London: Office of the Deputy Prime Minister.
45. ODPM. 2005. Citizen Engagement and Public Services: Why Neighbourhoods Matter. London: Office of the Deputy Prime Minister.
46. Ouchi, W.G. 1980. 'Markets, Bureaucracies and Clans', Administrative Science Quarterly, 25, 1, 129-41.
47. Parker, D. and K. Hartley. 1997. 'The Economics of Partnership Sourcing versus Adversarial Competition: A Critique', European Journal of Purchasing and Supply Management, 3, 2, 115-25.
48. Parks, R.B., P. Baker, L. Kiser, et al. 1981. 'Consumers as Co-producers of Public Services: Some Economic and Institutional Considerations', Policy Studies Journal, 9, 7, 1001-11.
49. Percy, S. 1984. 'Citizen Participation in the Co-production of Urban Services', Urban Affairs Quarterly, 19, 4, 431-46.
50. Piore, M. and C. Sabel. 1984. The Second Industrial Order: Possibilities for Prosperity. New York: Basic Books.
51. Powell, W.W. 1990. 'Neither Market nor Hierarchy: Network Forms of Organisation', Research in Organisational Behaviour, 12, 295-336.
52. PPPP (Public Private Partnerships Programme, The). 2000. Update of the Harrow Case Study: Procurement for a Document Image Processing and Workflow Service. London: The Public Private Partnerships Programme.
53. Rhodes, R.A.W. 1997. Understanding Governance: Policy Networks, Governance, Reflexivity and Accountability. Buckingham: Open University Press.
54. Rittel, H.W.J. and M.M. Weber. 1973. 'Dilemmas in a General Theory of Planning', Policy Sciences, 4, 155-69.
55. Rosenau, J. 2004. 'Strong Demand, Huge Supply: Governance in an Emerging Epoch', in I. Bache and M. Flinders, Multi-level Governance. Oxford: Oxford University Press.
56. Sheaff, R. 2002. Responsive Healthcare: Marketing for a Public Service. Buckingham: Open University Press.
57. Skelcher, C. 2005. 'Jurisdictional Integrity, Polycentrism and the Design of Democratic Governance', Governance, 18, 1, 89-110.
58. Stacey, R. 1996. Complexity and Creativity in Organisations. San Francisco, CA: Berrett Koehler.
59. Stewart, M. 1998. 'Partnership, Leadership and Competition in Urban Policy', in N. Oatley (ed.), Cities, Economic Competition and Urban Policy. London: Paul Chapman.
60. Turner, D.N. and S. Martin. 2004. 'Managerialism Meets Community Development: Contracting for Social Outcomes', Policy and Politics, 32, 1, 21-32.
61. Walsh, K. 1995. Public Services and Market Mechanisms. Basingstoke: Macmillan.
62. Williamson, O. 1975. Markets and Hierarchies: Analysis and Anti-Trust Implications. New York: The Free Press.
63. Walsh, K. and H. Davis. 1993. Competition and Service: The Impact of the Local Government Act 1988. London: HMSO.
64. Zeleny, M. 1978. Towards Self-service Society. New York: Columbia University Press.