Explicit solutions for the steady state distributions in M/PH/1 queues with workload dependent balking

Queueing Systems

Volumn 52, Issue 4, 2006, Pages 251-260

  Liu, Liqiang ^a   Kulkarni, Vidyadhar G ^a  

^a The University of North Carolina at Chapel Hill   (United States)

Author keywords

Balking; Call centers; Level crossing arguments; M PH 1 queue; Workload process

Indexed keywords

DIFFERENTIAL EQUATIONS; INTEGRAL EQUATIONS;

BALKING; CALL CENTERS; EXPLICIT SOLUTIONS; EXPONENTIAL DISTRIBUTIONS; LEVEL CROSSING; M/PH/1 QUEUE; STEADY-STATE DISTRIBUTIONS; WORK-LOAD DISTRIBUTION;

QUEUEING THEORY;

EID: 33646568444     PISSN: 02570130     EISSN: 15729443     Source Type: Journal    
DOI: 10.1007/s11134-006-6084-3     Document Type: Article

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