A model for computer frustration: the role of instrumental and dispositional factors on incident, session, and post-session frustration and mood

Computers in Human Behavior

Volumn 22, Issue 6, 2006, Pages 941-961

  Bessière, Katie ^a   Newhagen, John E ^b   Robinson, John P ^b   Shneiderman, Ben ^c  

^a Carnegie Mellon University   (United States)

^b UNIVERSITY OF MARYLAND   (United States)

^c NONE   (United States)

Author keywords

Efficacy; Emotion; Frustration; Mood; Problem Solving; Usability

Indexed keywords

BEHAVIORAL RESEARCH; COMPUTER AIDED ANALYSIS; HUMAN COMPUTER INTERACTION; INTERFACES (COMPUTER);

EFFICACY; EMOTION; FRUSTRATION; MOOD; USABILITY;

SENSORY PERCEPTION;

EID: 33646148719     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2004.03.015     Document Type: Article

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