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Volumn 20, Issue 1, 2006, Pages 88-90

Patient satisfaction: The past directs the way to the future

Author keywords

[No Author keywords available]

Indexed keywords

EMPATHY; EVIDENCE BASED MEDICINE; FORECASTING; HEALTH CARE FACILITY; HEALTH PERSONNEL ATTITUDE; HOSPITAL MANAGEMENT; HUMAN; HUMAN RELATION; INFORMATION PROCESSING; INFORMED CONSENT; LEADERSHIP; NEEDS ASSESSMENT; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PATIENT EDUCATION; PATIENT SATISFACTION; REVIEW; STANDARD; STATISTICAL ANALYSIS; TOTAL QUALITY MANAGEMENT; TREATMENT OUTCOME;

EID: 33646086499     PISSN: 08932190     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005237-200601000-00026     Document Type: Short Survey
Times cited : (2)

References (10)
  • 2
    • 0029355378 scopus 로고
    • Satisfying solutions? A review of some unresolved issues in the measurement of patient satisfaction
    • Avis M, Bond M, Arthur A. Satisfying solutions? A review of some unresolved issues in the measurement of patient satisfaction. J Adv Nurs. 1995;22(2):316-322.
    • (1995) J Adv Nurs , vol.22 , Issue.2 , pp. 316-322
    • Avis, M.1    Bond, M.2    Arthur, A.3
  • 3
    • 0041055327 scopus 로고    scopus 로고
    • Review of measure of patient satisfaction with nursing care
    • Mahon P. Review of measure of patient satisfaction with nursing care. Image J Nurs Sch. 1997;29(2):196.
    • (1997) Image J Nurs Sch , vol.29 , Issue.2 , pp. 196
    • Mahon, P.1
  • 4
    • 0028767549 scopus 로고
    • Happy talk
    • Hardy M, West G. Happy talk. Health Serv J. 1994;104(5410):24-26.
    • (1994) Health Serv J , vol.104 , Issue.5410 , pp. 24-26
    • Hardy, M.1    West, G.2
  • 6
    • 85039318701 scopus 로고    scopus 로고
    • Press Gancy Survey Instruments. Available at: http:// www.Pressgancy.com/products_services. Accessed June 25,2005.
    • Press Gancy Survey Instruments
  • 7
    • 1542514793 scopus 로고    scopus 로고
    • Tools for patient satisfaction
    • gatefold
    • Scalise D. Tools for patient satisfaction. Hosp Health Netw. 2004;77(3):gatefold.
    • (2004) Hosp Health Netw , vol.77 , Issue.3
    • Scalise, D.1
  • 8
    • 4744358396 scopus 로고    scopus 로고
    • Gulf Breeze, Fla: Fire Starter Publishing
    • Studer Q. Hardwiring Excellence. Gulf Breeze, Fla: Fire Starter Publishing; 2003.
    • (2003) Hardwiring Excellence
    • Studer, Q.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.