An assessment of biometric identities as a standard for e-government services

International Journal of Services and Standards

Volumn 1, Issue 3, 2005, Pages 271-286

  Scott, Murray ^a   Acton, Thomas ^b   Hughes, Martin ^b  

^a NATIONAL UNIVERSITY OF IRELAND   (Ireland)

^b NATIONAL UNIVERSITY OF IRELAND   (Ireland)

Author keywords

biometrics; e government; services; standards

Indexed keywords

EID: 33645901634     PISSN: 17408849     EISSN: 17408857     Source Type: Journal    
DOI: 10.1504/IJSS.2005.005800     Document Type: Article

References (49)

1. Al-Kibisi, G. et al. (2001) ‘Putting citizens on-line, not inline’, The McKinsey Quarterly, Special Edition, No. 2, p.64.
2. Bannister, F. and Walsh, N. (2002) ‘The virtual public servant: Ireland’s public services broker’, Information Polity: The International Journal of Government & Democracy in the Information Age, Vol. 7, No. 2/3, p.115.
3. Bellamy, C. and Taylor, J.A. (1998) ‘Governing in the information age’, Open University Press, Buckingham.
4. Benbasat, I., Goldstein, D.K. and Mead, M. (1987) ‘The case research strategy in studies of information systems’, MIS Quarterly, Vol. 5, No. 4, pp.369–386.
5. Bradner, S. (1997) ‘But will they pay attention this time?’, Network World, Vol. 14, No. 4, pp.32–34.
6. Carrick, K. (2001) ‘E-Government – Lessons to be learned from e-Business experience’, European Conference on E-Government. pp.91–99.
7. Cavaye, A.L.M. (1996) ‘Case study research: a multi-faceted research approach for IS’, Information Systems Journal, Vol. 6, No. 3, pp.227–242.
8. Clarke, R. (1999) ‘Electronic services delivery: from brochure-ware to entry points’, in 12th International Electronic Commerce Conference, Bled, Slovenia.
9. Clarke, R., (2001) Biometrics and Privacy, http://www.anu.edu.au/people/Roger,Clarke/Cnotice.html.
10. Crompton, M., (2002) ‘Biometrics and privacy: the end of the world as we know it or the white knight of privacy’, http://www.biometricsinstitute.org/bi/cromptonspeech1.htm.
11. Darke, P., Shanks, G. and Broadbent, M. (1998) ‘Successfully completing case study research: combining rigour, relevance and pragmatism’, Information Systems Journal, Vol. 8, No. 4, pp.273–289.
12. Davidrajuh, R. (2004) ‘Planning e-government start-up: a case study on e-Sri Lanka’, Electronic Government, Vol. 1, No. 1, pp.92–106.
13. Dearstyne, B.W. (2001) ‘E-business, e-government and information proficiency’, Information Management Journal, Vol. 34, No. 4, p.16.
14. DeConti, L. (1998) ‘Planning and creating a government web site: learning from the experience of the USA information systems for public sector management’, in Working Paper Series No. 2, Institute for Development Policy and Management, University of Manchester.
15. Dridi, F. (2001) ‘Security for the electronic government’, In the Proceedings of the First European Conference on E-Government, pp.99–111.
16. EBF (2004) ‘Bulgarian government announces introduction of biometric identifiers at border controls’, http://www.eubiometricforum.com/index.php?option=content&task=view&id=124&Itemid=2.
17. EBF (2004) ‘Japanese government set to introduce biometrics’, http://www.eubiometricforum,com/index.php?option=content&task=view&id=122&Itemid=2.
18. ENN (2004) ‘The Australian customs service (ACS)’, http://www.enn.ie/.
19. Eyob, E. (2004) ‘E-government: breaking the frontiers of inefficiencies in the public sector’, Electronic Government, Vol. 1, No. 1, pp.107–114.
20. Furnell, S.M. et al. (2000) ‘Authentication and supervision: a survey of user attitudes’, Computers & Security, Vol. 19, No. 6, pp.529–539.
21. Galliers, R.D. (1992) ‘Choosing information systems research approaches’, in Galliers, R.D. (Ed.): Information Systems Research: Issues, Methods and Practical Guidelines, Blackwell Scientific Publications, Oxford. pp.144–162.
22. Gouscos, D. et al. (2001) ‘Re-orientating information systems for customer centric service’, in the Proceedings of the First European Conference on E-Government.
23. Government of Ireland (2002) New Connections: Action Plan for the Information Society, Government of Ireland.
24. Heeks, R. (Ed.) (1999) ‘Reinventing government in the information age: international practice in IT enabled public sector reform’, Routledge, London.
25. Hopkins, R. (1999) ‘An introduction to biometrics and large scale civilian identification’, Computers & Technology, Vol. 13, No. 3, pp.5–12.
26. Horton, F.W. (2001) ‘The message of the medium; the risks and opportunities of migrating pre-electronic government information products to the internet’, Journal of Government Information, Vol. 28, No. 1, pp.1–20.
27. IDA (2003) E-Government news, European Commission, http://europa.eu.int/ISPO/ida/egovo.
28. Jain, A., Hong, L. and Pankanti, S. (2000) ‘Biometric identification’, Communications of the ACM, Vol. 43, No. 2, pp.90–98.
29. Jupp, V. and Shine, S. (2001) ‘Government portals – the next generation of government online’, in the Proceedings of the First European Conference on E-Government. pp.217–223.
30. Klein, H. and Myers, M. (1999) ‘A set of principles for conducting and evaluating interpretative field studies in information systems’, MIS Quarterly, Vol. 23, No. 1, pp.67–94.
31. Layne, K. and Lee, J. (2001) ‘Developing fully functional e-government: a four stage model’, Government Information Quarterly, Vol. 18, No. 2, p.122.
32. Li, F. (2003) ‘Implementing e-government strategy in Scotland: current situation and emerging issues’, Journal of Electronic Commerce in Organizations, Vol. 1, No. 2, pp.44–65.
33. Liu, S. and Silverman, M. (2002) ‘A practical guide to biometric security technology’, http://www.findbiometrics.com/Pages/lead.html.
34. Myers, M.D. (1994) ‘Dialectical hermeneutics: a theoretical framework for the implementation of information systems’, Information Systems Journal, Vol. 5, No. 1, pp.51–70.
35. Nanavati, S., Theime, M. and Nanavati, R. (2002) ‘Biometrics: identity verification in a networked world’, in Sons, J.W. (Ed.): Wiley Computer Publishing.
36. Oppliger, R. (1997) ‘Internet security: firewalls and beyond’, Communications of the ACM, Vol. 40, No. 5, pp.90–102.
37. Orlikowski, W.J. and Baroudi, J.J. (1991) ‘Studying information technology in organizations: research approaches and assumptions’, Information Systems Research, Vol. 2, No.1, pp.1–28.
38. Ratha, N., Connell, J. and Bolle, R.M. (2001) ‘Enhancing security and privacy in biometric based authentication systems’, IBM Systems Journal, Vol. 40, No. 3, pp.614–635.
39. Ryman-Tubb, N. (1998) ‘Combating application fraud’, Credit Control, Vol. 19, No. 11/12, pp.15–20.
40. Smith, S., Milberg, J. and Burke, S. (1996) ‘Information privacy: measuring individuals concerns about corporate practices’, MIS Quarterly, Vol. 20, No. 2, pp.167–196.
41. Stake, R.E. (1995) ‘The art of case study research’, Thousand Oaks, Sage Publications, CA.
42. Stake, R.E. (2000) ‘Case studies’, in Denzin, N.K. and Lincoln, Y.S. (Ed.): in Handbook of Qualitative Research, Sage, Thousand Oaks. pp.435–455.
43. Tambouris, (2001) ‘European cities platform for online transaction services: The Euro city project’, In the Proceedings of the First European Conference on E-Government.
44. Tolchinsky, P. et al. (1981) ‘Employee perceptions of invasion of privacy: a field simulation experiment’, Journal of Applied Psychology, Vol. 66, No. 3, pp.308–313.
45. UKPS (2004) ‘Biometrics British Passports’, http://www.ukpa.gov.uk/identity.asp.
46. Warkentin, M. et al. (2002) ‘Encouraging citizen adoption of e-government by building trust’, Electronic Markets, Vol. 12, No. 3, p.157.
47. Watson, R.T. and Mundy, B. (2001) ‘A strategic perspective of electronic democracy’, Communications of the ACM, Vol. 44, No. 1, p.27.
48. Yin, R.K. (1989) ‘Research design issues in using the case study method to study management information systems’, in Cash, J.I. and Lawrence, P.R. (Eds.): The Information Systems Research Challenge: Qualitative Research Methods, Harvard Business School Press, Boston, pp.1–7.
49. Yin, R.K. (1994) ‘Case study research: design and methods’, Second Edition, Sage Publications, Newbury Park.