Consumer Affairs Responses to Unsolicited Customer Compliments

Journal of Marketing Management

Volumn 17, Issue 3-4, 2001, Pages 321-340

  Erickson, G Scott ^a   Eckrich, Donald W ^a  

^a NONE

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EID: 33645688552     PISSN: 0267257X     EISSN: 14721376     Source Type: Journal    
DOI: 10.1362/0267257012652078     Document Type: Article

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