Perspectives on ... Improving turnaround time for document delivery of materials owned but not on the shelf: A case study from an academic library

Journal of Academic Librarianship

Volumn 32, Issue 2, 2006, Pages 200-204

  Yang, Zheng Ye ^a  

^a TEXAS A AND M UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33645084512     PISSN: 00991333     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.acalib.2005.12.009     Document Type: Article

References (5)

1. Ronald Dekker Leo Waaijers "Beyond the Photocopy Machine: Document Delivery in a Hybrid Library Environment" Interlending and Document Supply 29 2 2001 69-75
2. Malcolm Smith Mick Osborne "The Changing Role of the Traditional Players in the New Information Age: The Future of Document Delivery Services" Interlending and Document Supply 28 2 2000 86-90
3. Zheng Ye (Lan) Yang "Customer Satisfaction with Interlibrary Loan Service - DeliverEdcos: A Case Study" Journal of Interlibrary Loan, Document Delivery and Information Supply 14 4 2004 79-94
4. Mary Sellen "Turnaround Time and Journal Article Delivery: A Study of Four Delivery Systems" Journal of Interlibrary Loan, Document Delivery and Information Supply 9 4 1999 65-72
5. David J. Gregory Wayne A. Pedersen "Book Availability Revisited: Turnaround Time for Recalls Versus Interlibrary Loans," College & Research Libraries 7 2003 283-299