The application of balanced scorecard in the performance evaluation of higher education

TQM Magazine

Volumn 18, Issue 2, 2006, Pages 190-205

  Chen, Shun Hsing ^a,b   Yang, Ching Chow ^a,c   Shiau, Jiun Yan ^a  

^a CHUNG YUAN CHRISTIAN UNIVERSITY   (Taiwan)

^b CHIN MIN INSTITUTE OF TECHNOLOGY   (Taiwan)

^c National Quality Award of the ROC

Author keywords

Balanced scorecard; Higher education; Non profit organizations; Performance management; Performance measures; Taiwan

Indexed keywords

BALANCED SCORECARD; HIGHER EDUCATION; NON-PROFIT ORGANIZATIONS; PERFORMANCE MANAGEMENT; PERFORMANCE MEASURES; TAIWAN;

CUSTOMER SATISFACTION; EDUCATION; LEARNING SYSTEMS; REGIONAL PLANNING; STRATEGIC PLANNING;

INDUSTRIAL MANAGEMENT;

EID: 33645016656     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780610647892     Document Type: Article

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