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Volumn 33, Issue 2, 2006, Pages 571-574

Productivity and service quality changes in international hotels in Taiwan

Author keywords

[No Author keywords available]

Indexed keywords

QUALITATIVE ANALYSIS;

EID: 33644990244     PISSN: 01607383     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.annals.2005.12.006     Document Type: Article
Times cited : (35)

References (11)
  • 1
    • 0000133974 scopus 로고
    • Comparing Mean Efficiency and Productivity Scores from Small Samples: A Bootstrap Methodology
    • S. Atkinson P. Wilson Comparing Mean Efficiency and Productivity Scores from Small Samples: A Bootstrap Methodology The Journal of Productivity Analysis 6 1995 137-152
    • (1995) The Journal of Productivity Analysis , vol.6 , pp. 137-152
    • Atkinson, S.1    Wilson, P.2
  • 3
    • 0002381637 scopus 로고
    • Measuring Service Quality: A Reexamination and Extension
    • J. Cronin S. Taylor Measuring Service Quality: A Reexamination and Extension Journal of Marketing 56 1992 55-68
    • (1992) Journal of Marketing , vol.56 , pp. 55-68
    • Cronin, J.1    Taylor, S.2
  • 4
    • 0001571991 scopus 로고
    • The Economic Theory of Index Numbers and the Measurement of Input, Output, and Productivity
    • D. Caves L. Christensen W. Diewert The Economic Theory of Index Numbers and the Measurement of Input, Output, and Productivity Econometrica 50 1982 1393-1414
    • (1982) Econometrica , vol.50 , pp. 1393-1414
    • Caves, D.1    Christensen, L.2    Diewert, W.3
  • 5
    • 0003094809 scopus 로고
    • Productivity Developments in Swedish Hospitals: A Malmquist Output Index Approach
    • A. Charnes W. Cooper A. Lewin L. Seiford Kluwer Academic Publishers Dordrecht
    • R. Färe S. Grosskopf B. Lindgren P. Roos Productivity Developments in Swedish Hospitals: A Malmquist Output Index Approach A. Charnes W. Cooper A. Lewin L. Seiford Data Envelopment Analysis: Theory, Methodology and Applications 1994 Kluwer Academic Publishers Dordrecht 253-272
    • (1994) Data Envelopment Analysis: Theory, Methodology and Applications , pp. 253-272
    • Färe, R.1    Grosskopf, S.2    Lindgren, B.3    Roos, P.4
  • 8
    • 0005808828 scopus 로고
    • Developing Future Hotel Managers in Taiwan: From an Industry Viewpoint
    • J. Hsu S. Gregory Developing Future Hotel Managers in Taiwan: From an Industry Viewpoint International Journal of Hospitality Management 14 1995 261-269
    • (1995) International Journal of Hospitality Management , vol.14 , pp. 261-269
    • Hsu, J.1    Gregory, S.2
  • 9
    • 0042731495 scopus 로고    scopus 로고
    • Using Data Envelopment Analysis to Measure Hotel Managerial Efficiency Change in Taiwan
    • S. Hwang T. Chang Using Data Envelopment Analysis to Measure Hotel Managerial Efficiency Change in Taiwan Tourism Management 24 2003 357-369
    • (2003) Tourism Management , vol.24 , pp. 357-369
    • Hwang, S.1    Chang, T.2
  • 10
    • 33746854488 scopus 로고
    • Index Numbers and Indifference Surfaces
    • S. Malmquist Index Numbers and Indifference Surfaces Trabajos de Estatistica 4 1953 209-242
    • (1953) Trabajos De Estatistica , vol.4 , pp. 209-242
    • Malmquist, S.1
  • 11
    • 0043134301 scopus 로고    scopus 로고
    • A Framework for the Establishment of an Optimal Service Quality Level in a Hospitality Operational Setting
    • M. Yasin A. Czuchry J. Dorsch A Framework for the Establishment of an Optimal Service Quality Level in a Hospitality Operational Setting Journal of Hospitality and Leisure Marketing 4 2 1996 25-48
    • (1996) Journal of Hospitality and Leisure Marketing , vol.4 , Issue.2 , pp. 25-48
    • Yasin, M.1    Czuchry, A.2    Dorsch, J.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.