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Acknowledgments This research was supported by a grant to Massachusetts General Hospital/Partners Health System by the Commonwealth Fund. The authors acknowledge the Commonwealth Fund for grant support for this research, the interviewees who shared their organizational experiences (see t1 t1_legend_spanTable 1), the experts who recommended cases for consideration (names can be found at ), and three anonymous reviewers who provided valuable suggestions for improvement. The views expressed in this article are the authors' and do not necessarily reflect the opinions of the Commonwealth Fund or its directors, officers, or staff. and
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Yates G.R. R.F. Hochman S.M. Sayles and C.A. Stockmeier 2004 Sentara Norfolk General Hospital: Accelerating Improvement by Focusing on Building a Culture of Safety Joint Commission Journal on Quality and Safety 30 434 542
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(2004)
Joint Commission Journal on Quality and Safety
, vol.30
, pp. 434-542
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Yates, G.R.R.F.1
Hochman, S.M.2
Sayles3
Stockmeier, A.C.4
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