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Volumn 20, Issue 7, 2003, Pages 759-773

Quality configurations: A contingency approach to quality management

Author keywords

Leadership; Quality; Strategic planning; Sweden; Total quality management

Indexed keywords


EID: 33644664127     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710310491203     Document Type: Article
Times cited : (34)

References (20)
  • 5
    • 0031383785 scopus 로고    scopus 로고
    • Total quality management adoption: revisiting the levels
    • Dale, B.G. and Lascelles, D.M. (1997), “Total quality management adoption: revisiting the levels”, The TQM Magazine, Vol. 9 No. 6, pp. 418-28.
    • (1997) The TQM Magazine , vol.9 , pp. 418-428
    • Dale, B.G.1    Lascelles, D.M.2
  • 9
    • 0001626326 scopus 로고    scopus 로고
    • TQM as a management system consisting of values, techniques and tools
    • Hellsten, U. and Klefsjö, B. (2000), “TQM as a management system consisting of values, techniques and tools”, The TQM Magazine, Vol. 12 No. 4, pp. 238-44.
    • (2000) The TQM Magazine , vol.12 , pp. 238-244
    • Hellsten, U.1    Klefsjö, B.2
  • 12
    • 84986009679 scopus 로고    scopus 로고
    • Quality at the start of life, the use of TQM in a maternity clinic
    • Lagrosen, S. (2000), “Quality at the start of life, the use of TQM in a maternity clinic”, The International Journal of Public Sector Management, Vol. 13 No. 5, pp. 467-75.
    • (2000) The International Journal of Public Sector Management , vol.13 , pp. 467-475
    • Lagrosen, S.1
  • 14
    • 0032294937 scopus 로고    scopus 로고
    • Total quality management: origins and evolution of the term
    • Martínez-Lorente, A.R., Dewhurst, F. and Dale, B.G. (1998), “Total quality management: origins and evolution of the term”, The TQM Magazine, Vol. 10 No. 5, pp. 378-86.
    • (1998) The TQM Magazine , vol.10 , pp. 378-386
    • Martínez-Lorente, A.R.1    Dewhurst, F.2    Dale, B.G.3
  • 16
    • 0001182280 scopus 로고    scopus 로고
    • Strategic approaches, organizational design and quality management, integration in a fit and contingency model
    • Moreno-Luzón, M.D. and Peris, F.J. (1998), “Strategic approaches, organizational design and quality management, integration in a fit and contingency model”, International Journal of Quality Science, Vol. 3 No. 4, pp. 328-47.
    • (1998) International Journal of Quality Science , vol.3 , pp. 328-347
    • Moreno-Luzón, M.D.1    Peris, F.J.2
  • 19
    • 0042692404 scopus 로고    scopus 로고
    • Towards a contingency theory of TQM in services, how implementation varies on the basis of volume and variety
    • Silvestro, R. (2001), “Towards a contingency theory of TQM in services, how implementation varies on the basis of volume and variety”, International Journal of Quality & Reliability Management, Vol. 18 No. 3, pp. 254-88.
    • (2001) International Journal of Quality & Reliability Management , vol.18 , pp. 254-288
    • Silvestro, R.1
  • 20
    • 0000268462 scopus 로고    scopus 로고
    • ISO 9000 series registration to total quality management: the transformation journey
    • van der Wiele, Dale, B.G. and Williams, A.R.T. (1997), “ISO 9000 series registration to total quality management: the transformation journey”, International Journal of Quality Science, Vol. 2 No. 4, pp. 236-52.
    • (1997) International Journal of Quality Science , vol.2 , pp. 236-252
    • van der Wiele1    Dale, B.G.2    Williams, A.R.T.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.