Being patient-centred: Creating health care for our grandchildren

Clinical Governance

Volumn 11, Issue 1, 2006, Pages 8-16

  Squire, Sarah ^a   Greco, Michael ^a   O'Hagan, Bridget ^b   Dickinson, Kathy ^a   Wall, Debbie ^c  

^a Patient Experience Team   (United Kingdom)

^b NHS Clinical Governance Support Team   (United Kingdom)

^c NHS Clinical Governance Support Team   (United Kingdom)

Author keywords

National Health Service; Patients; Team working

Indexed keywords

HEALTH CARE; HEALTH CARE COST; HEALTH CARE DELIVERY; HEALTH PROGRAM; HEALTH SERVICE; HUMAN; LEARNING; MEDICAL PROFESSION; PATIENT CARE; PATIENT PARTICIPATION; PRIORITY JOURNAL; PROCESS DESIGN; REVIEW; TEAMWORK;

EID: 33344477237     PISSN: 14777274     EISSN: None     Source Type: Journal    
DOI: 10.1108/14777270610646976     Document Type: Review

References (9)

1. Greco, M. (2004), "Workshop on mastering patient communications: report on findings", unpublished report, March, available at: www.cgsupport.nhs.uk/downloads/Patient_Experience/ Masteringt_patient_communication.pdf.
2. Sweeney, G., O'Hagan, B., Squire, S. and Powell, C. (2005), "The Patients Accelerating Change Project: Does it make any difference?", Clinical Governance: An International Journal, Vol. 10 No. 1, pp. 72-83.
3. Wykurz, G. and Kelly, D. (2002), "Developing the role of patients as teachers: Literature review", British Medical Journal, Vol. 325, pp. 818-21.
4. Bryant, J. (2003), The Six Dilemmas of Collaboration: Inter-Organisational Relationships as Drama, Wiley, Chichester, p. 28.
5. Department of Health (2001), The Expert Patient: A New Approach to Chronic Disease Management for the 21st Century, Department of Health, London, pp. 12, 15.
6. Department of Health (2004), The NHS Improvement Plan: Putting People at the Heart of Public Services, Cm 6268, The Stationery Office, London, March.
7. Farrell, C. (2004), "Patient and public involvement in health: The evidence for policy implementation":, Department of Health, London, May, p. 16.
8. Firth, J., Newton, R. and Anwar, S. (2004), "Patients as teachers in rheumatology: A new approach to patient involvement", unpublished, Bradford Teaching Hospitals NHS Trust, Bradford.
9. Reid, J. (2004), "Managing new realities-integrating the care landscape", speech by Rt. Hon. John Reid MP, Secretary of State for Health, Guardian Conference, Birmingham, 11 March.