Predictors of customer perceived software quality

Proceedings - International Conference on Software Engineering

Volumn 2005, Issue , 2005, Pages 225-233

  Mockus, Audris ^a   Zhang, Ping ^a   Li, Paul Luo ^b  

^a AVAYA LABS RESEARCH   (United States)

^b Carnegie Mellon University   (United States)

Author keywords

Metrics; Modeling; Quality

Indexed keywords

DEVELOPMENT PROCESS; SOFTWARE CONTENT; SOFTWARE DEFECT REPORTS; SOFTWARE QUALITY;

COMPUTER SOFTWARE MAINTENANCE; CUSTOMER SATISFACTION; INVESTMENTS; QUALITY OF SERVICE; RESOURCE ALLOCATION; SOCIETIES AND INSTITUTIONS; TRACKING (POSITION);

COMPUTER SIMULATION;

EID: 33244473240     PISSN: 02705257     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICSE.2005.1553565     Document Type: Conference Paper

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