Exceptional experience

Marketing Management

Volumn 15, Issue 1, 2006, Pages 12-13

  Crosby, Lawrence A ^a   Johnson, Sheree L ^a  

^a Symmetrics   (United States)

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EID: 33244461307     PISSN: 10613846     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pmn.2005.12.001     Document Type: Article

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