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Volumn 27, Issue 1, 2006, Pages 9-27

Validation of a fidelity rating instrument for consumer-operated services

Author keywords

Consumer operated services; Convergent validity; Fidelity; Program implementation

Indexed keywords


EID: 33144475601     PISSN: 10982140     EISSN: None     Source Type: Journal    
DOI: 10.1177/1098214005284971     Document Type: Article
Times cited : (11)

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