On the probability of abandonment in queues with limited sojourn and waiting times

Operations Research Letters

Volumn 34, Issue 3, 2006, Pages 333-338

  Van Velthoven, J ^a   Van Houdt, B ^a   Blondia, C ^a  

^a UNIVERSITY OF ANTWERP   (Belgium)

Author keywords

Convex ordering; Geo Geo 1 queue; Impatient customers; Probability of abandonment

Indexed keywords

CUSTOMER SATISFACTION; PROBABILITY DISTRIBUTIONS;

CONVEX-ORDERING; GEO/GEO/1 QUEUE; IMPATIENT CUSTOMERS; PROBABILITY OF ABANDONMENT;

QUEUEING THEORY;

EID: 32644436669     PISSN: 01676377     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.orl.2005.05.008     Document Type: Article

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