Citizenship behavior in a non-western context: An examination of the role of satisfaction, commitment and job characteristics on self-reported OCB

International Journal of Commerce and Management

Volumn 12, Issue 2, 2002, Pages 107-125

  Kuehn, Kermit W ^a   Al Busaidi, Yousef ^b  

^a AMERICAN UNIVERSITY OF SHARJAH   (United Arab Emirates)

^b UNIVERSITY OF TEXAS AT ARLINGTON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 3242700767     PISSN: 10569219     EISSN: 17588529     Source Type: Journal    
DOI: 10.1108/eb047446     Document Type: Review

References (25)

1. Abdel-Halim, A. & Ashour, A. (1995). Early employment and mobility behaviors of business graduates in the Arab Gulf region. International Studies of Management and Organization, 25, 67-86.
2. Allen, N. J. & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance, and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18.
3. Alnajjar, A. (1999). The impact of selected psycho-social variables upon employees' organizational commitment in United Arab Emirates. Social Behavior and Personality, 27, 523-532.
4. Alnajjar, A. (1996). Relationship between job satisfaction and organizational commitment among employees in the United Arab Emirates. Psychological Reports, 79, 315-321.
5. At-Twaijri, M., Al-Khursani, S., & Abdulwahed, F. (1995). An empirical investigation of the job design factors: The Saudi case. International Journal of Commerce and Management, 5, 24-32.
6. Chattopadhyay, P. (1999). Beyond direct and symmetrical effects: The influence of demographic dissimilarity on organizational citizenship behavior. Academy of Management Journal, 42, 273-287.
7. Dunham, R. B., Grube, J. A. & Castaneda, M. B. (1994). Organizational commitment: The utility of an integrative definition. Journal of Applied Psychology, 79, 370-380.
8. Farh, J., Podsakoff, P. M. & Organ, D. W. (1990). Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction. Journal of Management, 16, 705-721.
9. Griffin, R. W. (1987). Toward an integrated theory of task design, in: B. M. Staw & L. L. Cummings (Eds). Research in Organizational Behavior (Greenwich, CT, JAI Press), 9, 79-120.
10. Hackman J. R. & Oldham, G. R. (1980). Work redesign. (Reading, MA, Addison-Wesley).
11. Koys, D. J. (2001). The effects of employee satisfaction, organizational citizenship behavior, and turnover on organizational effectiveness: A unit-level, longitudinal study. Personnel Psychology, 54, 101-114.
12. Meyer, J. P. & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1, 61-98.
13. Meyer, J. P., Allen, N. J. & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78, 538-551.
14. Morrison, E.W. (1994). Role definitions and organizational citizenship behavior: The importance of the employee's perspective. Academy of Management Journal, 37, 1543-1567.
15. O'Reilly, C. A. & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of Applied Psychology, 71,492-499.
16. Organ, D. W. (1990). The motivational basis of organizational citizenship behavior, in: B. M. Staw & L. L. Cummings (Eds). Research in Organizational Behavior (Greenwich, CT, JAI Press), 12, 43-72.
17. Organ, D. W. & Lingl A. (1995). Personality, satisfaction, and organizational citizenship behavior. Journal of Social Psychology, 135, 339-350.
18. Organ, D. W. & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775-802.
19. Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H. & Fetter, R. (1990). Transformational leader behaviors and their effects on trust, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1, 107-142.
20. Stamper, C. L. & Van Dyne, L. (2001). Work status and organizational citizenship behavior: A field study of restaurant employees. Journal of Organizational Behavior, 22, 517-536.
21. Taber, T. D. & Taylor, E. (1990). A review and evaluation of the psychometric properties of the Job Diagnostic Survey. Personnel Psychology, 43, 467-500.
22. Tansky, J. W. (1993). Justice and organizational citizenship behavior: What is the relationship? Employee Responsibilities and Rights Journal, 6, 195-207.
23. The Europa World YearBook 1999. Volume II, Europa Publication Limited, London, UK: Gresham Press.
24. Turnipseed, D. L. (2002). Are good soldiers good? Exploring the link between organization citizenship behavior and personal ethics. Journal of Business Ethics, 55, 1-15.
25. Williams, L. J. & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.