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Volumn 37, Issue 1, 2001, Pages 104-128

SEIZING THE TIME? UNION RECRUITMENT POTENTIAL IN SCOTTISH CALL CENTRES

Author keywords

[No Author keywords available]

Indexed keywords


EID: 3242700352     PISSN: 09660356     EISSN: 2053888X     Source Type: Journal    
DOI: 10.3366/scot.2001.0056     Document Type: Article
Times cited : (6)

References (39)
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    • Bain, P.1    Taylor, P.2
  • 5
    • 0034025938 scopus 로고    scopus 로고
    • 'Call centre growth and location: corporate strategy and the spatial division of labour'
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    • (2000) Environment and Planning A , vol.32 , pp. 519-538
    • Bristow, ct al1
  • 13
    • 84986065049 scopus 로고    scopus 로고
    • Organizing unionism comes to the UK
    • el al
    • Hccry, E. el al (2000) 'Organizing unionism comes to the UK', Employee Relations, 22.1
    • (2000) Employee Relations , vol.22 , Issue.1
    • Hccry, E.1
  • 14
    • 84993019428 scopus 로고    scopus 로고
    • Evolving high commitment management and the experience of the RAC call centre
    • Hutchinson ct al
    • Hutchinson ct al (2000) 'Evolving high commitment management and the experience of the RAC call centre', Human Resource Management Journal, 10.1
    • (2000) Human Resource Management Journal , vol.10 , Issue.1
  • 19
    • 70350458416 scopus 로고    scopus 로고
    • Is Statutory Recognition Bad for UK Unions? Evidence from the History of North American Industrial Relations
    • Logan, J. (2001) 'Is Statutory Recognition Bad for UK Unions? Evidence from the History of North American Industrial Relations', Historical Studies in Industrial Relations, no. 11
    • (2001) Historical Studies in Industrial Relations , Issue.11
    • Logan, J.1
  • 20
    • 85050715184 scopus 로고
    • The Determinants of Trade Union Membership in Britain: A Survey of the Literature'
    • Mason, B. and Bain, P. (1993) The Determinants of Trade Union Membership in Britain: A Survey of the Literature', Industrial & Labor Relations Review. 46:2
    • (1993) Industrial & Labor Relations Review , vol.46 , pp. 2
    • Mason, B.1    Bain, P.2
  • 24
    • 85123825135 scopus 로고    scopus 로고
    • Halifax Direct, Finance Sector Direct Staff Forum, Halifax 19 July
    • Parle, J. (1999) Call Centre Manager, Halifax Direct, Finance Sector Direct Staff Forum, Halifax 19 July
    • (1999) Call Centre Manager
    • Parle, J.1
  • 25
    • 0009447609 scopus 로고    scopus 로고
    • The Different Experience of Trade-Unionism in Two Japanese Transplants'
    • Ackers, P. ct al (cds) Roullcdgc, London
    • Stephenson, C. (1996) The Different Experience of Trade-Unionism in Two Japanese Transplants', in Ackers, P. ct al (cds) The New Workplace and Trade Unionism, Roullcdgc, London
    • (1996) The New Workplace and Trade Unionism
    • Stephenson, C.1
  • 27
    • 0000253971 scopus 로고    scopus 로고
    • '"An Assembly Line in the Head": Work and Employee Relations in the Call Centre'
    • Taylor, P. and Bain, P. (1999) '"An Assembly Line in the Head": Work and Employee Relations in the Call Centre', Industrial Relations Journal, 30:2
    • (1999) Industrial Relations Journal , vol.30 , pp. 2
    • Taylor, P.1    Bain, P.2
  • 29
    • 0035578888 scopus 로고    scopus 로고
    • 'Trade Unions, Workers Rights and the Frontier of Control in UK Call Centres'
    • February
    • Taylor. P. and Bain, P. (2001a) 'Trade Unions, Workers Rights and the Frontier of Control in UK Call Centres', Economic and Industrial Democracy, 22: I, February
    • (2001) Economic and Industrial Democracy , vol.22 , pp. I
    • Taylor., P.1    Bain, P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.