High touch or high tech: The collaborative digital reference service as a model for the future of reference

Advances in Librarianship

Volumn 26, Issue , 2002, Pages 149-173

  Kresh, Diane ^a  

^a LIBRARY OF CONGRESS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 32044452978     PISSN: 00652830     EISSN: None     Source Type: Book Series    
DOI: None     Document Type: Article

References (28)

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12. Kerr (2001). p. 8.
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18. National Information Standards Organization (NISO), http: //www.niso.org/netref-report.html.
19. OCLC, The WEB Characterization Project Web statistics, http: //wcp.oclc.org/.
20. Parsons Ann Marie Digital reference: How libraries can compete with Ask-A services Digital Library Federation Newsletter 2 1 2001
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22. The Pew Internet & American Life Project, 2000 2000
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25. Urbana, Champaign, IL Sloan Bernie Ready for Reference: Academic Libraries Offer Live Web-based Reference Preliminary Report 2001 b
26. Spofford Ainsworth Rand A Book for All Readers, Designed as an Aid to the Collection, Use, and Preservation of Books, and the Formation of Public and Private Libraries 1900 G.P. Putnam's Sons
27. August 20, 2000 Swartz Jon Houston citizens get free e-mail Project attempts to close “digital divide” USA Today 2000 1A
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