Quality of care of modern health services as perceived by users and non-users in Burkina Faso

International Journal for Quality in Health Care

Volumn 18, Issue 1, 2006, Pages 30-34

  Baltussen, Rob ^a   Ye, Yazoume ^b  

^a ERASMUS MEDICAL CENTER   (Netherlands)

^b UNIVERSITY OF HEIDELBERG   (Germany)

Author keywords

Burkina faso; Qulity of care; Utilization

Indexed keywords

ADULT; AGE; ARTICLE; BURKINA FASO; CLINICAL PRACTICE; CONSULTATION; CONTROLLED STUDY; DEMOGRAPHY; FEMALE; GENDER; HEALTH BEHAVIOR; HEALTH CARE ACCESS; HEALTH CARE DELIVERY; HEALTH CARE FINANCING; HEALTH CARE PERSONNEL; HEALTH CARE POLICY; HEALTH CARE QUALITY; HEALTH CARE UTILIZATION; HOME CARE; HOUSEHOLD; HUMAN; MALE; MEDICAL DECISION MAKING; OCCUPATION; PRIORITY JOURNAL; SCORING SYSTEM; TRADITIONAL MEDICINE;

ADOLESCENT; ADULT; AGED; ATTITUDE TO HEALTH; BURKINA FASO; FEMALE; HEALTH FACILITIES; HEALTH SERVICES ACCESSIBILITY; HUMANS; MALE; MIDDLE AGED; PATIENT ACCEPTANCE OF HEALTH CARE; QUALITY OF HEALTH CARE; QUESTIONNAIRES;

EID: 31744445550     PISSN: 13534505     EISSN: None     Source Type: Journal    
DOI: 10.1093/intqhc/mzi079     Document Type: Article

References (27)

1. Sitzia J. How valid and reliable are patient satisfaction data? An analysis of 195 studies. Int J Qual Health Care 1999; 11: 319-328.
2. Newman RD, Gloyd S, Nyangezi JM, Machobo F, Muiser J. Satisfaction with outpatient health care services in Manica Province, Mozambique. Health Policy Plan 1998; 13: 174-180.
3. van Duong D, Binns CW, Lee AH, Hipgrave DB. Measuring client-perceived quality of maternity services in rural Vietnam. Int J Qual Health Care 2004; 16: 447-452.
4. Maynard-Tucker G. Indigenous perceptions and quality of family planning in Haiti. Health Policy Plan 1994; 10: 306-317.
5. Mamdani M, Bangser M. Poor people's experiences of health services in Tanzania: A literature review. Reprod Health Matters 2004; 12: 138-153.
6. Haddad S, Fournier P. Quality, costs and utilization of health services in developing countries. A longitudinal study in Zaire. Soc Sci Med 1995; 40: 743-753.
7. Pretorius CF, Greeff M. Health-service utilization by pregnant women in the greater Mafikeng-Mmabatho district. Curationis 2004; 27: 72-81.
8. Haddad S, Fournier P, Machouf N, Yatara F. What does quality mean to lay people? Community perceptions of primary health care services in Guinea. Soc Sci Med 1998; 47: 381-394.
9. Stekelenburg J, Kyanamina S, Mukelabai M, Wolffers I, van Roosmalen J. Waiting too long: Low use of maternal health services in Kalabo, Zambia. Trop Med Int Health 2004; 9: 390-398.
10. Sauerborn R, Ibrango I, Nougtara A et al. The economic costs of illness for rural households in Burkina Faso. Trop Med Parasitol 1995; 46: 54-60.
11. DRS Cantaloup. Burkina Faso: Ministry of Health, 1997.
12. Hotchkiss DR. The trade-off between price and quality of services in the Philippines. Soc Sci Med 1998; 46: 227-242.
13. Streefland P. Public health care under pressure in sub-Saharan Africa. Health Policy 2005; 71: 375-382.
14. Haddad S, Fournier P, Potvin L. Measuring lay people's perceptions of the quality of primary health care services in developing countries. Validation of a 20-item scale. Int J Qual Health Care 1998; 10: 93-104.
15. Baltussen RMPM, Ye Y, Haddad S, Sauerborn RS. Perceived quality of care of primary health care services in Burkina Faso, West Africa. Health Policy Plan 2002; 17: 42-48.
16. World Health Organization. Burkinaso Faso: http://www.who.int/countries/bfa/en/ Accessed 24 April 2005.
17. Wr̈thwein RP, Gbangou A, Sauerborn R, Schmidt CM. Measuring the local burden of disease. A study of years of life lost in sub-Saharan Africa 2001. Int J Epidemiol 2001; 30: 501-508.
18. Mugisha F, Bocar K, Dong H, Chepng'eno G, Sauerborn R. The two faces of enhancing utilization of health-care services: Determinants of patient initiation and retention in rural Burkina Faso. Bull World Health Organ 2004; 82: 572-579.
19. Prata N, Greig F, Walsh J, West A. Ability to pay for maternal health services: What will it take to meet WHO standards? Health Policy 2004; 70: 163-174.
20. Aikins M. Emerging Community Health Schemes/Mutual Health Organisations in Ghana. Achievements and Challenges. Accra: Danida, 2003.
21. Mugisha F, Kouyate B, Gbangou A, Sauerborn R. Examining out-of-pocket expenditure on health care in Nouna, Burkina Faso: Implications for health policy. Trop Med Int Health 2002; 7: 187-196.
22. Gadallah M, Zaki B, Rady M, Anwer W, Sallam I. Patient satisfaction with primary health care services in two districts in lower and upper Egypt. East Mediterr Health J 2003; 9: 422-430.
23. Bachmann MO, Colvin MS, Nsibande D, Connolly C, Curtis B. Quality of primary care for sexually transmitted diseases in Durban, South Africa: influences of patient, nurse, organizational and socioeconomic characteristics. Int J STD AIDS 2004; 15: 388-394.
24. Hampshire RD, Aguayo VM, Harouna H, Roley JA, Tarini A, Baker SK. Delivery of nutrition services in health systems in sub-Saharan Africa: opportunities in Burkina Faso, Mozambique and Niger. Public Health Nutr 2004; 7: 1047-1053.
25. Tumwikirize WA, Ekwaru PJ, Mohammed K, Ogwal-Okeng JW, Aupont O. Impact of a face-to-face educational intervention on improving the management of acute respiratory infections in private pharmacies and drug shops in Uganda. East Afr Med J 2004; S25-32.
26. Akin J, Hutchinson P. Health-care facility choice and the phenomenon of bypassing. Health Policy Plan 1999; 14: 135-51.
27. Yip W, Wang H, Liu Y. Determinants of patient choice of medical provider: A case study in rural China. Health Policy Plan 1998; 13: 311-322.