Consumer trust in healthcare organizations is waning: How will 21st century leaders bridge the gap?

Nursing Administration Quarterly

Volumn 28, Issue 2, 2004, Pages 99-104

  Beard, Edward L ^a  

^a Catawba Valley Medical Center   (United States)

Author keywords

consumer confidence; consumer trust; trust

Indexed keywords

ATTITUDE TO HEALTH; FINANCIAL MANAGEMENT; FORECASTING; HEALTH CARE DELIVERY; HEALTH CARE POLICY; HEALTH CARE QUALITY; HUMAN; LEADERSHIP; NEEDS ASSESSMENT; ORGANIZATION AND MANAGEMENT; PSYCHOLOGICAL ASPECT; PUBLIC OPINION; REVIEW; TRUST; UNITED STATES;

ATTITUDE TO HEALTH; DELIVERY OF HEALTH CARE; FORECASTING; HEALTH CARE REFORM; HUMANS; LEADERSHIP; MARKETING OF HEALTH SERVICES; NEEDS ASSESSMENT; PUBLIC OPINION; QUALITY ASSURANCE, HEALTH CARE; TRUST; UNITED STATES;

EID: 3142594374     PISSN: 03639568     EISSN: 15505103     Source Type: Journal    
DOI: 10.1097/00006216-200404000-00005     Document Type: Article

References (11)

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