On the introduction of an agile, temporary workforce into a tandem queueing system

Queueing Systems

Volumn 51, Issue 1-2, 2005, Pages 135-171

  Kaufman, David L ^a   Ahn, Hyun Soo ^b   Lewis, Mark E ^c  

^a UNIVERSITY OF MICHIGAN   (United States)

^b UNIVERSITY OF MICHIGAN   (United States)

^c School of Operations Research and Industrial Engineering   (United States)

Author keywords

Queues and service; Scheduling theory; Stochastic

Indexed keywords

DECISION MAKING; PERSONNEL; QUEUEING NETWORKS; STOCHASTIC SYSTEMS;

CAPACITY REDUCTION; DECISION MAKERS; DEDICATED SERVERS; FLEXIBLE SYSTEM; QUEUEING SYSTEM; QUEUES AND SERVICE; SCHEDULING THEORY; STOCHASTIC;

QUEUEING THEORY;

EID: 30844445382     PISSN: 02570130     EISSN: 15729443     Source Type: Journal    
DOI: 10.1007/s11134-005-2441-x     Document Type: Article

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