Framing of project critical success factors by a systems model

International Journal of Project Management

Volumn 24, Issue 1, 2006, Pages 53-65

  Fortune, Joyce ^a   White, Diana ^a  

^a OPEN UNIVERSITY   (United Kingdom)

Author keywords

Critical success factors; Formal system model; Human and organisational aspects of projects

Indexed keywords

MANAGEMENT SCIENCE; MANAGERS; MATHEMATICAL MODELS; SYSTEMS ANALYSIS;

CRITICAL SUCCESS FACTORS; FORMAL SYSTEM MODEL; HUMAN AND ORGANISATIONAL ASPECTS OF PROJECTS;

PROJECT MANAGEMENT;

MANAGEMENT;

EID: 30744474430     PISSN: 02637863     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijproman.2005.07.004     Document Type: Article

References (74)

1. D.R. Daniel Management information crisis Harvard Bus Rev September-October 1961 111-121
2. J.F. Rockart Chief executives define their own data needs Harvard Bus Rev March-April 1979 81-93
3. S. McCormack The lemon factor The Engineer June 1997 22-24
4. Tennant DV. Avoiding failure in project management. In: Proceedings of the advances in instrumentation and control: ISA conference and exhibition; 1993. p. 675-86.
5. I. Avots Why does project management fail? California Manage Rev 12 (1) 1969 77-82
6. D.I. Cleland W.R. King Systems analysis and project management 1983 McGraw-Hill New York
7. Morris PWG. Research at Oxford into the preconditions of success and failure of major projects: In: Proceedings of the 18th annual seminar/ symposium of the Project Management Institute, Montreal, Canada; 1986. p. 53-66.
8. J.K. Pinto D.P. Slevin Critical factors in successful project implementation IEEE Trans Eng Manage EM-34 (1) 1987 22-27
9. P.W.G. Morris G.H. Hough The anatomy of major projects 1987 Wiley Chichester
10. R. Stoddart-Stones Development of project management systems for major projects Int J Project Manage 6 (1) 1988 34-38
11. S.R. Magal H.H. Carr H. Watson Critical success factors for information centre managers MIS Quart 12 1988 413-426
12. J.K. Pinto S.J. Mantel The causes of project failure IEEE Trans Eng Manage 37 (4) 1990 269-276
13. D. McComb J.Y. Smith System project failure: The heuristics of risk J Inform Syst Manage 8 (1) 1991 25-34
14. C. Cash R. Fox Elements of successful project management J Syst Manage 43 (9) 1992 10-12
15. C.S. Yap C.P.P. Soh K.S. Raman Information systems success factors in small business OMEGA 20 (5/6) 1992 597-609
16. Y.A. Pollalis I.H. Frieze A new look at critical success factors in IT Inform Strategy (Fall) 1993 24-34
17. Selin G, Selin M. Reasons for project management success and failure in multiproject environment: In: Proceedings of the INTERNET world congress, Oslo, Norway; 1994. p. 513-9.
18. E.V. Martinez Avoiding large-scale information systems project failure: the importance of fundamentals Project Manage J 25 (2) 1994 17-25
19. The Standish Group. http://www.standishgroup.com/chaos.htm [accessed April 2000].
20. J. Couillard The role of project risk in determining project management approach Project Manage J 26 (4) 1995 3-15
21. D. Wastell M. Newman Information system design, stress and organisational change in the ambulance service: A tale of two cities Acc Manage Inform Technol 6 (4) 1996 283-300
22. R.R. Tan Success criteria and success factors for external technology transfer projects Project Manage J 27 (2) 1996 45-56
23. A.K. Munns B.F. Bjeirmi The role of project management in achieving project success Int J Project Manage 14 (2) 1996 81-87
24. W. Belassi O.I. Tukel A new framework for determining critical success/ failure factors in projects Int J Project Manage 14 (3) 1996 141-151
25. KPMG. What went wrong? Unsuccessful information technology projects. KPMG Strategic and Technology Services; 1997.
26. P. McGolpin J. Ward Factors influencing the success of strategic information systems In: J. Mingers F. Stowell editors Information systems: An emerging discipline? 1997 McGraw-Hill London 287-327
27. D. Dvir S. Lipovetsky A. Shenhar A. Tishler In search of project classification: A non-universal approach to project success factors Res Policy 27 1998 915-935
28. Kasser J, Williams VR. What do you mean you can't tell me if my project is in trouble?: In: Proceedings of the FESMA98, Antwerp, Belgium; 1998.
29. Y. Jang J. Lee Factors influencing the success of managing consulting projects Int J Project Manage 16 (2) 1998 67-72
30. B. Whittaker What went wrong? Unsuccessful information technology projects Informat Manage Comput Security 7 (1) 1999 23-29
31. J.R. Turner The handbook of project based management second ed. 1999 McGraw-Hill London
32. Weir S. Designing and managing successful projects. http://www.jws.net/weir/design.html [accessed December 1999].
33. A. Taylor IT projects: Sink or swim Comput Bull January 2000 24-26
34. M. Thite Leadership styles in information technology projects Int J Project Manage 18 2000 235-241
35. P. Poon C. Wagner Critical success factors revisited: Success and failure cases of information systems for senior executives Decision Support Syst 30 (4) 2001 393-418
36. T. Cooke-Davies The 'real' success factors in projects Int J Project Manage 20 (3) 2002 185-190
37. E.S. Andersen Q.X. Dyrhaug S.A. Jessen Evaluation of Chinese projects and comparison with Norwegian projects Int J Project Manage 20 (8) 2002 601-609
38. M.M. Caldeira J.M. Ward Understanding the successful adoption and use of IS/IT in SMEs: An explanation from Portuguese manufacturing industries Inform Syst J 12 2002 121-152
39. K.T. Yeo Critical failure factors in information system projects Int J Project Manage 20 (3) 2002 241-246
40. E. Westerveld The Project Excellence Model: Linking success criteria and critical success factors Int J Project Manage 21 2003 411-418
41. J.R. Turner Managing Web projects 2004 Gower Aldershot
42. B.N. Baker D.C. Murphy D. Fisher Factors affecting project success In: D.I. Cleland W.R. King editors Project management handbook 1983 Van Nostrand Reinhold New York 669-685
43. M.W. Hughes Why projects fail: The effect of ignoring the obvious Ind Eng 18 1986 14-18
44. J.S. Harding A crash course in project engineering Chem Eng 102 1995 118-126
45. K.T. Yeo Planning and learning in major infrastructure development: systems perspectives Int J Project Manage 13 (5) 1995 287-293
46. J. Wateridge IT projects: A basis for success Int J Project Manage 13 (3) 1995 169-172
47. D. Beare Risk management in information systems development: A case study Eng Manage J April 1995 63-65
48. D. Spinelli Keys to success in management projects Network World 4 (14) 1997
49. S.J.K. Cicmil Critical factors of effective project management The TQM Mag 9 (6) 1997 390-396
50. R.L. Glass Software runaways: Lessons learned from massive software project failure 1998 Prentice-Hall New Jersey
51. A. Clarke A practical use of key success factors to improve the effectiveness of project management Int J Project Manage 17 (3) 1999 139-145
52. G. Smart Don't be a system victim Internal Auditing December 1995 18-21
53. B.R. Williams Why do software projects fail? GEC J Res 12 (1) 1995 13-16
54. B. Curtis H. Krasner N. Iscoe A field study of the software design process for large systems Commun ACM 31 (11) 1988 1268-1287
55. J.A. Gowan R.G. Mathieu Critical factors in information system development for a flexible manufacturing system Comput Ind 28 1996 173-183
56. C. Hilderbrand Loud and clear CIO 9 (13) 1996 56-60
57. L. Willcocks C. Griffiths Predicting risk of failure in large-scale information technology projects Technol Forecast Social Change 47 1994 205-228
58. M. Hougham London Ambulance Service computer-aided despatch system Int J Project Manage 14 (2) 1996 103-110
59. J.A. Cannon Why IT applications succeed or fail Ind Commer Train 26 (1) 1994 10-15
60. J.K. Pinto O.P. Kharbanda How to fail in project management (without really trying Bus Horizons 35 (4) 1996 45-53
61. D. Baldry The evaluation of risk management in public sector capital projects Int J Project Manage 16 (1) 1998 35-41
62. C. Sauer Why information systems fail: A case study approach 1993 Alfred Waller Henley on Thames
63. J.K. Pinto O.P. Kharbanda Lessons from an accidental profession IEEE Eng Manage Rev 23 (4) 1995 18-27
64. G. Jordan I. Lee G. Cawsey Learning from experience 1988 H.M. Stationery Office London
65. R.D. Archibald Managing high-technology programs and projects Second ed. 1992 Wiley Chichester
66. M. Larsen M. Myers When success turns into failure: A package-driven process re-engineering project in the financial services industry J Strategic Inform Syst 8 (4) 1999 395-417
67. J. Nandhakumar Design for success?: Critical success factors in executive information systems development Eur J Inform Syst 5 (1) 1996 62-72
68. V. Bignell J. Fortune Understanding systems failures 1984 University of Manchester Press Manchester
69. P.B. Checkland Systems thinking, systems practice 1981 Wiley Chichester
70. C.W. Churchman The design of inquiring systems 1971 Basic Books New York
71. G.M. Jenkins The systems approach J Syst Eng 1 1969 3-49
72. J. Fortune G. Peters The formal system paradigm for studying failures Technol Anal Strategic Manag 2 (4) 1990 383-390
73. J. Fortune G. Peters Learning from failure 1995 Wiley Chichester
74. J. Fortune G. Peters Information systems: Achieving success by avoiding failure 2005 Wiley Chichester