The behavioural sequence of the financial services industry in Taiwan: Service quality, relationship quality and behavioural loyalty

Service Industries Journal

Volumn 26, Issue 2, 2005, Pages 119-145

  Liang, Chiung Ju ^a   Wang, Wen Hung ^b  

^a NATIONAL TAIWAN UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

^b CHINA UNIVERSITY OF TECHNOLOGY   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

FINANCIAL SERVICES; QUALITY CONTROL; SERVICE SECTOR;

ASIA; EURASIA; FAR EAST; TAIWAN;

EID: 30744440417     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060500369131     Document Type: Article

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