Collaborative interaction behaviors in an information technology problem-solving context: Cognitive movements of the helper and the helped

Journal of Information Science

Volumn 31, Issue 6, 2005, Pages 483-495

  Kim, Sung Jin ^a  

^a SYRACUSE UNIVERSITY   (United States)

Author keywords

Cognitive movement; Collaboration; Interaction; Problem solving model; Sense Making; Time line interview

Indexed keywords

COGNITIVE SYSTEMS; COMPUTER SUPPORTED COOPERATIVE WORK; CUSTOMER SATISFACTION; MATHEMATICAL MODELS; PROBLEM SOLVING; STRUCTURAL DESIGN;

COGNITIVE MOVEMENT; INTERACTION; PROBLEM-SOLVING MODEL; SENSE-MAKING; TIME-LINE INTERVIEW;

INFORMATION TECHNOLOGY;

EID: 30544452171     PISSN: 01655515     EISSN: 17416485     Source Type: Journal    
DOI: 10.1177/0165551505057008     Document Type: Article

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