Assessing the impact of alternative manufacturing layouts in a service setting

Journal of Operations Management

Volumn 22, Issue 4 SPEC. ISS., 2004, Pages 413-429

  Pagell, Mark ^a   Melnyk, Steven A ^b  

^a OREGON STATE UNIVERSITY   (United States)

^b MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

Production operations management; Public nonprofit management; Service operations; Simulation and statistics

Indexed keywords

BLOOD; COMPUTER SIMULATION; CUSTOMER SATISFACTION; DECISION MAKING; HEALTH CARE; HOSPITALS; MANAGEMENT; PROBLEM SOLVING; PRODUCTION CONTROL; STATISTICS;

BLOOD DONATION; PUBLIC/NONPROFIT MANAGEMENT; SERVICE OPERATIONS; SYSTEM PERFORMANCE;

OPERATIONS RESEARCH;

EID: 3042858988     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2004.05.005     Document Type: Article

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