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Volumn 1, Issue 3, 1996, Pages 10-16

Total Quality Management, British Standard accreditation, Investors in People and academic libraries

Author keywords

[No Author keywords available]

Indexed keywords


EID: 3042631896     PISSN: 13681613     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review
Times cited : (3)

References (40)
  • 2
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    • Implementing total quality management: A model for research libraries
    • Barnard, S.B. (1993) Implementing total quality management: a model for research libraries. Journal of Library Administration, 18, 57-70.
    • (1993) Journal of Library Administration , vol.18 , pp. 57-70
    • Barnard, S.B.1
  • 3
    • 3042695989 scopus 로고
    • London: Binder Hamlyn Fry (Arthur Andersen)
    • Binder Hamlyn Fry (1994) ISO 9000: The Service Sector Experience. London: Binder Hamlyn Fry (Arthur Andersen).
    • (1994) ISO 9000: The Service Sector Experience
  • 4
    • 3042695565 scopus 로고
    • 'Just another management fad? The implications of TQM for library and information services
    • Brockman, J.R. (1992) 'Just another management fad? The implications of TQM for library and information services. ASLIB Proceedings, 44, 283-288.
    • (1992) ASLIB Proceedings , vol.44 , pp. 283-288
    • Brockman, J.R.1
  • 5
    • 0027803396 scopus 로고
    • Information management and corporate total quality
    • Brockman, J.R. (1993) Information management and corporate total quality. Journal of Information Science, 19, 259-265.
    • (1993) Journal of Information Science , vol.19 , pp. 259-265
    • Brockman, J.R.1
  • 7
    • 3042649687 scopus 로고    scopus 로고
    • (1995) Unpublished paper on Student Charters. BULISC '95 (Bournemouth University LIS Conference), 29th-31st August
    • Bulpitt, G. (1995) Unpublished paper on Student Charters. BULISC '95 (Bournemouth University LIS Conference), 29th-31st August.
    • Bulpitt, G.1
  • 8
    • 0040180234 scopus 로고
    • Total Quality Management: The Oregon State University library's experience
    • Butcher, K.S. (1993) Total Quality Management: the Oregon State University library's experience. Journal of Library Administration, 18, 45-56.
    • (1993) Journal of Library Administration , vol.18 , pp. 45-56
    • Butcher, K.S.1
  • 9
    • 0002571119 scopus 로고
    • Business fads: What's in and what's out
    • 20th January
    • Byrne, J.A. (1986) Business fads: what's in and what's out. Business Week, 20th January, pp.40-47
    • (1986) Business Week , pp. 40-47
    • Byrne, J.A.1
  • 11
    • 3042649232 scopus 로고
    • Quality - An essential for the 1990s
    • February
    • Chase, R. (1988) Quality - an essential for the 1990s. TQM Magazine, February.
    • (1988) TQM Magazine
    • Chase, R.1
  • 13
    • 0040774489 scopus 로고
    • Organisational development and TQM: The Harvard College library's experience
    • Clack, M.E. (1993) Organisational development and TQM: the Harvard College library's experience. Journal of Library Administration, 18, 29-43.
    • (1993) Journal of Library Administration , vol.18 , pp. 29-43
    • Clack, M.E.1
  • 14
    • 3042649868 scopus 로고
    • Quality time'
    • 4th February, 6
    • Crosby, P. (1995) Quality time'(letter). The Economist 4th February, 6.
    • (1995) The Economist
    • Crosby, P.1
  • 15
    • 0004139617 scopus 로고
    • Milton Keynes: Open University/Society for Research into Higher Education
    • Duke, C. (1992) The Learning University: Toward a New Paradigm. Milton Keynes: Open University/Society for Research into Higher Education.
    • (1992) The Learning University: Toward a New Paradigm
    • Duke, C.1
  • 16
    • 3042602887 scopus 로고
    • Editorial
    • 14th January
    • The Economist. (1995) Editorial. Economist, 14th January.
    • (1995) Economist
  • 17
    • 0348086389 scopus 로고
    • The straining of quality
    • 14th January
    • The Economist. (1995) The straining of quality. Economist, 14th January pp.65-66
    • (1995) Economist , pp. 65-66
  • 19
    • 0011626443 scopus 로고
    • Bristol: The Higher Education Funding Council for England
    • Follett Report (1993) Bristol: The Higher Education Funding Council for England.
    • (1993) Follett Report
  • 25
    • 0009257540 scopus 로고
    • Tools for measuring and improving performance
    • Jurow, S. (1993) Tools for measuring and improving performance. Journal of Library Administration, 18, 113-125.
    • (1993) Journal of Library Administration , vol.18 , pp. 113-125
    • Jurow, S.1
  • 26
    • 3042649326 scopus 로고
    • Quality management in libraries: A North American perspective
    • Keiser, B.E. (1993) Quality management in libraries: a North American perspective. ASLIB Information, 21, 252-255.
    • (1993) ASLIB Information , vol.21 , pp. 252-255
    • Keiser, B.E.1
  • 28
    • 84978599830 scopus 로고
    • The place of personnel in higher education
    • Mackay, L. (1995) The place of personnel in higher education. Higher Education Quarterly, 49, 210-228.
    • (1995) Higher Education Quarterly , vol.49 , pp. 210-228
    • Mackay, L.1
  • 29
    • 3042602886 scopus 로고
    • Can you cost quality?
    • Mendelsohn, S. (1995) Can you cost quality? Library Manager, 4, 6-9.
    • (1995) Library Manager , vol.4 , pp. 6-9
    • Mendelsohn, S.1
  • 35
    • 0009315271 scopus 로고
    • BS 5750: Help or hindrance to quality improvement?
    • Seddon, J. (1994) BS 5750: help or hindrance to quality improvement? Quality World, 20, 392-394.
    • (1994) Quality World , vol.20 , pp. 392-394
    • Seddon, J.1
  • 37
    • 3042555741 scopus 로고
    • TQM in research libraries
    • Stuart, C. & Drake, M.A. (1993) TQM in research libraries. Special Libraries, 84, 131-136.
    • (1993) Special Libraries , vol.84 , pp. 131-136
    • Stuart, C.1    Drake, M.A.2
  • 38
    • 3042603163 scopus 로고
    • Join the great race for quality
    • Times Business Section 19th June.
    • The Times. (1994) Join the great race for quality. Times Business Section 19th June.
    • (1994) The Times


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.