Performance benchmarking in financial services: Evidence from the UK life insurance industry

Journal of Business

Volumn 77, Issue 2, 2004, Pages 257-273

  Klumpes, Paul J M ^a  

^a UNIVERSITY OF NOTTINGHAM   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 3042611341     PISSN: 00219398     EISSN: None     Source Type: Journal    
DOI: 10.1086/381281     Document Type: Article

References (12)

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3. Brennan, M. J. 1993. Aspects of insurance, intermediation and finance. Geneva Papers on Risk and Insurance Theory 18 (April): 1-37.
4. Consumers Association of the UK. 1996. A consumer agenda: Financial services regulation. Which Magazine (June): 2.
5. Cummins, J. D., S. Tennyson, and M. A. Weiss. 1999. Consolidation and efficiency in the US life insurance industry. Journal of Banking and Finance 23, nos. 2-4:325-57.
6. Cummins, J. D., and H. Zi. 1998. Comparison of frontier efficiency methods: An application to the US life insurance industry. Journal of Productivity Analysis 10 (March): 131-52.
7. Financial Services Authority. 2001. Financial Services Authority annual report, 2000/2001. London: Financial Services Authority.
8. Lakonishok, J., A. Shleifer, and R. W. Vishny. 1992. The structure and performance of the money management industry. Brooking Papers: Microeconomics, pp. 339-93.
9. Peacock, A., and G. Bannock. 1995. The rationale of financial services regulation: Is the current structure cost-effective and working? London: Butterworths.
10. Personal Investment Authority. 1996. Life assurance disclosure: One year on. London: Personal Investment Authority.
11. _. 1998. Life assurance disclosure: Three years on. London: Personal Investment Authority.
12. University of Nottingham Insurance Centre. 1998. Insurance company performance. Nottingham: University of Nottingham.