IT sourcing reflections Lessons for customers and suppliers

Wirtschaftsinformatik

Volumn 45, Issue 2, 2003, Pages 115-125

  Lacity, Mary ^a   Willcocks, Leslie ^b  

^a UNIVERSITY OF MISSOURI ST LOUIS   (United States)

^b UNIVERSITY OF WARWICK   (United Kingdom)

Author keywords

Core IT capabilities; Outsourcing; Supplier management; Technology sourcing

Indexed keywords

EID: 3042603479     PISSN: 09376429     EISSN: None     Source Type: Journal    
DOI: 10.1007/BF03250888     Document Type: Review

References (35)

1. [AnSt98] Ang, S.; Straub, D.: Production and Transaction Economies and Information Systems Outsourcing - A Study Of The US Banking Industry. In: MIS Quarterly 22 (1998) 4, pp. 535-552.
2. [ASHS97] Apte, U.; Sobol, M.; Hanaoka, S.; Shimada, T.; Saarinen, T.; Salmela, T.; Vepsalainen, A.: IS Outsourcing Practices in the USA, Japan, and Finland: A Comparative Study. In: Journal of Information Technology 12 (1997) 4, pp. 289-304.
3. [Barn91] Barney, J.: Firm Resources and Sustained Competitive Advantage. In: Journal Of Management 17 (1991) 1, pp. 99-121.
4. [Beat96] Beath, C.: The Project Champion. In: Earl, M. (ed.): Information Management: The Organizational Dimension. Oxford University Press, Oxford 1996.
5. [Cald97] Caldwell, B.: Outsourcing Deals Often Renegotiated. In: InformationWeek, Issue 628, http://www.informationweek.com/628/ 28mtout.htm [1997-04-28; as of 2002-10-26]
6. [CaMc97] Caldwell, B.; McGee, M.: No Big Savings - Too Many outsourcing deals don't pay off as expected. In: InformationWeek, Issue 621, http://www.informationweek.com/621/ 21mtout.htm [1997-03-10; as of 2002-10-26]
7. [CrES97] Cross, J.; Earl, M.; Sampler, J.: Transformation of the IT Function at British Petroleum. In: MIS Quarterly 21 (1997) 4, pp. 401-420.
8. [DiBR02] Dibbern, J.; Brehm, L.; Heinzl, A.: Rethinking ERP-Outsourcing Decisions for Leveraging Technological and Preserving Business Knowledge. In: Sprague, R. (ed.): Proceedings of the 35. Hawai'i International Conference on System Sciences (HICSS), Big Island, Hawaii 2002.
9. [FeWi98] Feeny, D.; Willcocks, L.: Core IT Capabilities For Exploiting Information Technology. In: Sloan Management Review 39 (1998) 3, pp. 9-21.
10. [FeWL02a] Feeny, D.; Willcocks, L.; Lacity, M.: The Enterprise Partnership as Vehicle for Transforming Back Office to Front Office: The Story of Lloyd's of London and Xchanging's Claims Administration Transformation. Oxford Institute of Information Management Working Paper, Templeton College, Oxford University, 2002.
11. [FeWL02b] Feeny, D.; Willcocks, L.; Lacity, M.: The Enterprise Partnership as Vehicle for Transforming Back Office to Front Office: The Story of Lloyd's of London and Xchanging's Policy Administration Transformation. Oxford Institute of Information Management Working Paper, Templeton College, Oxford University, 2002.
12. [FeWL02c] Feeny, D.; Willcocks, L.; Lacity, M.: The Enterprise Partnership as Vehicle for Transforming Back Office to Front Office: The Story of BAE SYSTEMS and Xchanging's Human Resource Management Transformation. Oxford Institute of Information Management Working Paper, Templeton College, Oxford University, 2002.
13. [FeWL02d] Feeny, D.; Willcocks, L.; Lacity, M.: The Enterprise Partnership as Vehicle for Transforming Back Office to Front Office: The Story of BAE SYSTEMS and Xchanging's Indirect Procurement Transformation. Oxford Institute of Information Management Working Paper, Templeton College, Oxford University, 2002.
14. [GrCT96] Grover, V.; Cheon, M.; Teng, J.: The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions. In: Journal of Management Information Systems 12 (1996) 4, pp. 89-116.
15. [HiLa00] Hirschheim, R.; Lacity, M.: Information Technology Insourcing: Myths and Realities. In: Communications of the ACM 43 (2000) 2, pp. 99-107.
16. [Kant94] Kanter, R.: Collaborative Advantage, The Art of Alliances. In: Harvard Business Review 72 (1994) 4, pp. 96-108.
17. [KeLW02] Kern,T.; Lacity,M.; Willcocks, L.: Netsourcing: Renting Business Applications & Services Over a Network. Prentice Hall, New York, 2002.
18. [KeWL02] Kern, T.; Willcocks, L.; Lacity, M.: Application Service Provision: Risk Assessment and Risk Mitigation. In: MIS Quarterly Executive 1 (2002) 2, pp. 113-126.
19. [KlJo97] Klepper, R.; Jones, W.: Outsourcing Information Technology, Systems, and Services. Prentice Hall, New York 1997.
20. [KLWZ01] Kern, T.; Lacity, M.; Willcocks, L.; Zuiderwijk, R.; Teunissen, W.: ASP Market-Space Report 2000: Mastering the Customer's Expectations. CMC, Netherlands, 2001.
21. [Laci02] Lacity, M.: Global Information Technology Sourcing: More Than A Decade of Learning. In: IEEE Computer 35 (2002) 8, pp. 26-32.
22. [LaHi95] Lacity, M.; Hirschheim, R.: Beyond the Information Systems Bandwagon: The Insourcing Response. Wiley, Chichester 1995.
23. [LaWF96] Lacity, M.; Willcocks, L.; Feeny, D.: The Value Of Selective IT Sourcing. In: Sloan Management Review 37 (1996) 3, pp. 13-25.
24. [LaWi96] Lacity, M.; Willcocks, L.: Interpreting Information Technology Sourcing Decisions From A Transaction Cost Perspective: Findings and Critique. In: Accounting, Management and Information Technology 5 (1996) 3/4, pp. 203-244.
25. [LaWi98] Lacity, M.; Willcocks, L.: Practices in Information Technology Outsourcing: Lessons From Experience. In: MIS Quarterly 22 (1998) 3, pp. 363-408.
26. [LaWi01] Lacity, M.; Willcocks, L.: Global IT Outsourcing: Search for Business Advantage. Wiley, Chicester 2001.
27. [McNo95] McFarlan, F.W.; Nolan, R.: How to Manage an IT Outsourcing Alliance. In: Sloan Management Review 36 (1995) 2, pp. 9-23.
28. [NRRC96] Nam, K.; Rajagopalan, S.; Rao, H.; Chaudhury, A.: A Two-level investigation of Information Systems Outsourcing. In: Communications of the ACM 39 (1996) 7, pp. 36-44.
29. [PoZe98] Poppo, L.; Zenger, T.: Testing alternative theories of the firm: Transaction cost, knoweldge-based, and measurement explanations for make-or-buy decisions in information services. In: Strategic Management Journal 19 (1998) 9, pp. 853-877.
30. [SaGH97] Saunders, C.; Gebelt, M.; Hu, Q: Achieving Success in Information Systems Outsourcing. In: California Management Review 39 (1997) 2, pp. 63-79.
31. [StWS02] Straub, D.; Weill, P.; Stewart, K.: Strategic Control of IT Resources: A Test of Resource-Based Theory in the Context of Selective IT Outsourcing. Working paper, Georgia State University and MIT Sloan School of Management, 2002.
32. [TeCG95] Teng, J.; Cheon, M.; Grover, V: Decisions to Outsource IT Functions: Testing a Strategy-Theorectic Discrepancy Model. In: Decision Sciences 26 (1995) 1, pp. 75-103.
33. [WeBr98] Weill, P.; Broadbent, M.: Investing In The New IT Infrastructure. Harvard Business School Press, Boston 1998.
34. [Will91a] Williamson, O.: Strategizing, economizing, and economic organization. In: Strategic Management Journal 12 (1991), pp. 75-94.
35. [Will91b] Willamson, O.: Comparative economic organization: The analysis of discrete structural alternatives. In: Administrative Science Quarterly 36 (1991), pp. 269-296.