Job characteristics and burnout among aging professionals in information and communications technology

Psychological Reports

Volumn 97, Issue 2, 2005, Pages 505-514

  Kouvonen, Anne ^a   Toppinen Tanner, Salla ^b   Kivistö, Marketta ^b   Huuhtanen, Pekka ^b   Kalimo, Raija ^b  

^a UNIVERSITY OF HELSINKI   (Finland)

^b FINNISH INSTITUTE OF OCCUPATIONAL HEALTH   (Finland)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 29544446413     PISSN: 00332941     EISSN: 1558691X     Source Type: Journal    
DOI: 10.2466/pr0.97.2.505-514     Document Type: Review

References (27)

1. BAKKER, A. B., DEMEROUTI, E., & SCHAUFELI, W. B. (2002) Validation of the Maslach Burnout Inventory-General Survey: an Internet study across occupations. Anxiety, Stress, and Coping, 15, 245-260.
2. BIRDI, K. S., & ZAPF, D. (1997) Age differences in reactions to errors in computer-based work. Behaviour and Information Technology, 16, 309-319.
3. CARAYON-SAINFORT, P. (1992) The use of computers in offices: impact on task characteristics and worker stress. International Journal of Human-Computer Interaction, 4, 245-261.
4. CORDES, C. L., & DOUGHERTY, T. W. (1993) A review and an integration of research on job burnout. Academy of Management Review, 18, 621-656.
5. COX, T., KUK, G., & LEITER, M. P. (1993) Burnout, health, work stress, and organizational healthiness. In W. B. Schaufeli, C. Maslach, & T. Marek (Eds.), Professional burnout: recent developments in theory and research. Washington, DC: Taylor & Francis. Pp. 177-193.
6. CZAJA, S. J., &SHARIT, J. (1993) Stress reactions to computer-interactive tasks as a function of task structure and individual differences. International Journal of Human-Computer Interaction, 5, 1-22.
7. DEMEROUTI, E., NACHREINER, F., BAKKER, A. B., & SCHAUFELI, W. B. (2001) The job demands-resources model of burnout. Journal of Applied Psychology, 86, 499-512.
8. HUUHTANEN, P. (1997) Toward a multilevel model in longitudinal studies on computerization in offices. International Journal of Human-Computer Interaction, 9, 383-405.
9. KAHILL, S. (1988) Symptoms of professional burnout: review of the empirical evidence. Canadian Psychology, 29, 284-297.
10. KALIMO, R. (1999) Knowledge jobs: how to manage without burnout? Scandinavian Journal of Work, Environment and Health, 25, 605-609.
11. KORUNKA, C., &VITOUCH, O. (1999) Effects of the implementation of information technology on employees' strain and job satisfaction: a context-dependent approach. Work and Stress, 13, 341-363.
12. KRAEMER, K. L., &DANZIGER, J. N. (1990) The impacts of computer technology on the worklife of information workers. Social Science Computer Review, 8, 592-613.
13. LEE, R. T., & ASHFORTH, B. E. (1996) A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81, 123-133.
14. MASLACH, C., & GOLDBERG, J. (1998) Prevention of burnout: new perspectives. Applied and Preventive Psychology, 7, 63-74.
15. MASLACH, C., JACKSON, S. E., & LEITER, M. P. (1996) Maslach Burnout Inventory manual. (3rd ed.) Palo Alto, CA: Consulting Psychologists Press.
16. MASLACH, C., & SCHAUFELI, W. B. (1993) Historical and conceptual development of burnout. In W. B. Schaufeli, C. Maslach, & T. Marek (Eds.), Professional burnout: recent developments in theory and research, Washington, DC: Taylor & Francis. Pp. 1-16.
17. MASLACH, C., SCHAUFELI, W. B., & LEITER, M. P. (2001) Job burnout. Annual Review of Psychology, 52, 397-422.
18. SALANOVA, M., GRAU, R. M., CIFRE, E., & LLORENS, S. (2000) Computer training, frequency of usage and burnout: the moderating role of computer self-efficacy. Computers in Human behaviour, 16, 575-590.
19. SALANOVA, M., PEIRO, J. M., & SCHAUFELI, W. B. (2002) Self-efficacy specificity and burnout among information technology workers: an extension of the job demand-control model. European Journal of Work and Organizational Psychology, 11, 1-25.
20. SCHAUFELI, W. B., &ENZMANN, D. (1998) The burnout companion to study and practice: a critical analysis. London: Taylor & Francis.
21. SCHUTTE, N., TOPPINEN, S., KALIMO, R., & SCHAUFELI, W. B. (2000) The factorial validity of the Maslach Burnout Inventory-General Survey (MBI-GS) across occupational groups and nations. Journal of Occupational and Organizational Psychology, 73, 53-66.
22. SHARIT, J., CZAJA, S. L., NAIR, S. N., HOAG, W D., LEONARD, D. C., & DILSEN, E. K. (1998) Subjective, experiences of stress, workload, and bodily discomfort as a function of age and type of computer work. Work and Stress, 12, 125-144.
23. SMITH, M. J. & CARAYON, P. (1995) New technology, automation, and work organization: stress problems and improved technology implementation strategies. The International Journal of Human Factors in Manufacturing, 5, 99-116.
24. SONNENTAG, S., BRODBECK, F. C., HEINBOKEL, T., & STOLTE, W. (1994) Stressor-burnout relationship in software development teams. Journal of Occupational and Organizational Psychology, 67, 327-341.
25. TOPPINEN-TANNER, S., KALIMO, R., & MUTANEN, P. (2002) The process of burnout in white-collar and blue-collar jobs: eight-year prospective study of exhaustion. Journal of Organizational Behaviour, 23, 555-570.
26. VAN DIERENDONCK, D., SCHAUFELI, W. B., & BUUNK, B. P. (2001) Toward a process model of burnout: results from a secondary analysis. European Journal of Work and Organizational Psychology, 10, 41-52.
27. WINNUBST, I. (1993) Organizational structure, social support, and burnout. In W. B. Schaufeli, C. Maslach, & T. Marek (Eds.), Professional burnout: recent developments in theory and research. Washington, DC: Taylor & Francis. Pp. 151-162.