메뉴 건너뛰기




Volumn 2, Issue 2, 2004, Pages 188-198

Can mobile services facilitate commerce? Findings from the Greek telecommunications market

Author keywords

E commerce; E services; Interactive technology; M business; M commerce; Mobile branding; Mobile marketing; Permission marketing; Retail; Strategic business models

Indexed keywords

CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; MARKETING; QUALITY OF SERVICE; SECURITY OF DATA; WEBSITES; WIRELESS TELECOMMUNICATION SYSTEMS;

EID: 2942729717     PISSN: 1470949X     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJMC.2004.004667     Document Type: Article
Times cited : (17)

References (33)
  • 2
    • 2942751964 scopus 로고    scopus 로고
    • Prentice Hall-Financial Times, London
    • David, G. (1999) Retail Marketing Management, Prentice Hall-Financial Times, London, p.6.
    • (1999) Retail Marketing Management , pp. 6
    • David, G.1
  • 5
    • 2942705777 scopus 로고    scopus 로고
    • Kogan Page, London
    • Matt, H. (2002) Mobile Marketing, Kogan Page, London, p.23.
    • (2002) Mobile Marketing , pp. 23
    • Matt, H.1
  • 6
    • 2942705777 scopus 로고    scopus 로고
    • Kogan Page, London
    • Matt, H. (2002) Mobile Marketing, Kogan Page, London, p.57.
    • (2002) Mobile Marketing , pp. 57
    • Matt, H.1
  • 11
    • 0036398013 scopus 로고    scopus 로고
    • eB2B: Analysis of business-to-business e-commerce and how research can adapt to meet future challenges
    • Darren, N. (2002) 'eB2B: analysis of business-to-business e-commerce and how research can adapt to meet future challenges', International Journal of Market Research, Vol. 44, p.71.
    • (2002) International Journal of Market Research , vol.44 , pp. 71
    • Darren, N.1
  • 13
    • 2942701872 scopus 로고    scopus 로고
    • When and where the two factors for mobile marketing success
    • Matt, H. (Ed.): CEO, MyAlert.com, Spain, Kogan Page, London
    • Jorge, M. (2002) 'When and where the two factors for mobile marketing success', in Matt, H. (Ed.): Mobile Marketing, CEO, MyAlert.com, Spain, Kogan Page, London, p.29.
    • (2002) Mobile Marketing , pp. 29
    • Jorge, M.1
  • 14
    • 2942711445 scopus 로고    scopus 로고
    • Simon and Schuster, USA
    • Seth, G. (1999) Permission Marketing, Simon and Schuster, USA, p.10.
    • (1999) Permission Marketing , pp. 10
    • Seth, G.1
  • 15
    • 84961563163 scopus 로고    scopus 로고
    • A study on the direction of development of business to customer m-commerce
    • Adela, L.S.M. (2003) 'A study on the direction of development of business to customer m-commerce', International Journal of Mobile Communications, Vol. 1, Nos. 1-2, p. 167.
    • (2003) International Journal of Mobile Communications , vol.1 , Issue.1-2 , pp. 167
    • Adela, L.S.M.1
  • 17
    • 2942740918 scopus 로고    scopus 로고
    • WEBid (2002) Spring/Summer
    • WEBid (2002) Spring/Summer.
  • 19
    • 0034417136 scopus 로고    scopus 로고
    • Self-service technologies: Understanding customer satisfaction with technology-based service encounters
    • July
    • Matthew, M.L., Amy, O.L., Robert, R.I. and Mary, B.J. (2000) 'Self-service technologies: understanding customer satisfaction with technology-based service encounters', Journal of Marketing, Vol. 64, July, p.50.
    • (2000) Journal of Marketing , vol.64 , pp. 50
    • Matthew, M.L.1    Amy, O.L.2    Robert, R.I.3    Mary, B.J.4
  • 20
    • 0000668289 scopus 로고
    • Managing in the Marketspace
    • November/December
    • Jeffrey, R.F. and John, S.J. (1994) 'Managing in the Marketspace', Harvard Business Review, Vol. 72, November/December, pp.2-11.
    • (1994) Harvard Business Review , vol.72 , pp. 2-11
    • Jeffrey, R.F.1    John, S.J.2
  • 21
    • 2942701872 scopus 로고    scopus 로고
    • When and where the two factors for mobile marketing success
    • Matt, H. (Ed.): CEO, MyAlert.com, Spain, Kogan Page, London
    • Jorge, M. (2002) 'When and where the two factors for mobile marketing success', in Matt, H. (Ed.): Mobile Marketing, CEO, MyAlert.com, Spain, Kogan Page, London, p.30.
    • (2002) Mobile Marketing , pp. 30
    • Jorge, M.1
  • 22
    • 2942722359 scopus 로고    scopus 로고
    • SMS needs to overcome a cultural mindset
    • Matt, H. (Ed.): Kogan Page, London
    • Gary, A-J. (2002) 'SMS needs to overcome a cultural mindset', in Matt, H. (Ed.): Mobile Marketing, Kogan Page, London, p.38.
    • (2002) Mobile Marketing , pp. 38
    • Gary, A.-J.1
  • 23
    • 2942714940 scopus 로고    scopus 로고
    • Self-service technologies: Understanding customer satisfaction with technology-based service encounters
    • July
    • Matthew, M.L., Amy, O.L., Robert, R.I. and Mary, B.J. (2000) 'Self-service technologies: understanding customer satisfaction with technology-based service encounters', Journal of Marketing, Vol. 64, July, p.53.
    • (2000) Journal of Marketing , vol.64 , pp. 53
    • Matthew, M.L.1    Amy, O.L.2    Robert, R.I.3    Mary, B.J.4
  • 25
    • 2942720514 scopus 로고    scopus 로고
    • Context, context and community must be on the menu
    • Matt, H. (Ed.): Kogan Page, London
    • Mark, S. (2002) 'Context, context and community must be on the menu', in Matt, H. (Ed.): Mobile Marketing, Kogan Page, London, p.58.
    • (2002) Mobile Marketing , pp. 58
    • Mark, S.1
  • 26
    • 2942744427 scopus 로고    scopus 로고
    • A brief guide to global market trends: A prediction
    • Matt, H. (Ed.): Kogan Page, London
    • Robert, J. (2002) 'A brief guide to global market trends: a prediction', in Matt, H. (Ed.): Mobile Marketing, Kogan Page, London, p. 142.
    • (2002) Mobile Marketing , pp. 142
    • Robert, J.1
  • 27
    • 2942744427 scopus 로고    scopus 로고
    • A brief guide to global market trends: A prediction
    • Matt, H. (Ed.): Kogan Page, London
    • Robert, J. (2002) 'A brief guide to global market trends: a prediction', in Matt, H. (Ed.): Mobile Marketing, Kogan Page, London, p. 143.
    • (2002) Mobile Marketing , pp. 143
    • Robert, J.1
  • 28
    • 84986018662 scopus 로고    scopus 로고
    • How e-commerce is transforming and internationalizing service industries
    • Cliff, W. (2000) 'How e-commerce is transforming and internationalizing service industries', The Journal of Services Marketing, Vol. 14, No. 6, p.469.
    • (2000) The Journal of Services Marketing , vol.14 , Issue.6 , pp. 469
    • Cliff, W.1
  • 29
    • 0036399221 scopus 로고    scopus 로고
    • Service quality delivery through web sites: A critical review of extant knowledge
    • Valarie, Z.A., Parasuraman, A. and Arvind, M. (2002) 'Service quality delivery through web sites: A critical review of extant knowledge', Journal of the Academy of Marketing Science, Vol. 30, No. 4, p.363.
    • (2002) Journal of the Academy of Marketing Science , vol.30 , Issue.4 , pp. 363
    • Valarie, Z.A.1    Parasuraman, A.2    Arvind, M.3
  • 30
    • 84986038325 scopus 로고    scopus 로고
    • The impact of switching costs on the customer satisfaction-loyalty link: Mobile phone service in France
    • Jonathan, L. and Janghyuk, L. (2001) 'The impact of switching costs on the customer satisfaction-loyalty link: mobile phone service in France', The Journal of Services Marketing, Vol, 15, No. 1, p.36.
    • (2001) The Journal of Services Marketing , vol.15 , Issue.1 , pp. 36
    • Jonathan, L.1    Janghyuk, L.2
  • 32
    • 2942746278 scopus 로고    scopus 로고
    • Mobile business, Financial Times, December 3
    • Joia, S. (2002) Business in the Palm of your Hand, Mobile business, Financial Times, December 3, p.2.
    • (2002) Business in the Palm of Your Hand , pp. 2
    • Joia, S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.