A Stage Maturity Model for Enterprise Resource Planning Systems Use

Data Base for Advances in Information Systems

Volumn 32, Issue 2, 2001, Pages 34-45

  Holland, Christopher P ^a   Light, Ben ^b  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b UNIVERSITY OF SALFORD   (United Kingdom)

Author keywords

Competitive advantage; Enterprise resource planning; ERP; IS evolution; IS maturity; Legacy systems; Standard package; Standard software; Systems implementation

Indexed keywords

EID: 2942718210     PISSN: 00950033     EISSN: None     Source Type: Journal    
DOI: 10.1145/506732.506737     Document Type: Article

References (32)

1. Anthony, R. N. (1965). Planning and Control: A Framework for Analysis, Cambridge, MA; Harvard University Press.
2. August, V. (1999). “ERP Sites Hit by Performance Dip,” informationWeek, No. 55, February 17, p. 12.
3. Benbasat, I., Dexter, A. S., Drury, D. H., and Goldstein, R. C. (1984). “A Critique of the Stage Hypothesis: Theory and Empirical Evidence,” Communications of the Association for Computing Machinery, Vol. 27, No. 5, May, pp. 476–485.
4. Bingi, R., Sharma, M. K., and Godla, J. K. (1999). “Critical Issues Affecting An ERP Implementation,” Information Systems Management, Vol. 16, No. 3, Summer, pp. 714.
5. Braa, K., and Rolland, K. H. (2000). “Horizontal Information Systems: Emergent Trends and Perspectives,” Proceedings of the International Federation for Information Processing Working Group 8. 2 Working Conference, Aalborg, Denmark, pp. 83–102.
6. Broadbent, M. Weill, R., and Clair, S.D. (1999). “The Implications of Information Technology for Business Process Redesign,” Management Information Systems Quarterly, Vol. 23, No. 2, pp. 59–182.
7. Cambridge Information Network (1999). The Transformation Of ERP: From Money Pit To Money Pot, Cambridge MA: Cambridge Information Network.
8. Davenport, T. H. (1998). “Putting The Enterprise Into The Enterprise System,” Harvard Business Review, Vol. 16, No. 4, July-August, pp. 121–131.
9. Dolmetsch, R. Huber, T., and Fleisch, E. (1998). Accelerated SAP: 4 Case Studies, Institute For Information Management, Universitat St. Gallen, St. Gallen.
10. Eisenhardt, K. M. (1989). “Building Theories from Case Study Research,” Academy of Management Review, Vol. 14, No. 4, pp. 532–550.
11. Galliers, R. D., and Sutherland, A. R. (1991). “Information Systems Management And Strategy Formulation: The Stages Of Growth’ Model Revisited,” Journal of Information Systems, Vol. 1, No. 2, pp. 89–114.
12. Gibson, C. F., and Nolan, R. L. (1974). “Managing the Four Stages of EDP Growth,” Harvard Business Review, Vol. 27, No. 1, January/ February, pp. 76–88.
13. Grover, V. Seung Ryul, J., and Teng, J. T. C. (1998). “Survey of Reengineering Challenges,” Information Systems Management, Vol. 15, No. 2, Spring, pp. 53–59.
14. Holland C., and Light B. (1999). “A Critical Success Factors Model For ERP Implementation,” IEEE Software, Vol. 16, No. 3, May/June, pp. 30–36.
15. Holland C., Light B., and Kawalek P. (1999). “Beyond Enterprise Resource Planning Projects: Innovative Strategies For Competitive Advantage,” Proceedings Of The 7th European Conference On Information Systems, Copenhagen, pp. 288–301.
16. Holland C., Light B., Beck R., Berdugo Y., Millar R., Press, N., and Setlavad M. (2000). “An International Analysis of the Maturity of Enterprise Resource Planning (ERP) Systems Use,” Proceedings of the 6th Americas Conference on Information Systems, Long Beach: Omnipress (CD-ROM).
17. King, J. L., and Kraemer, K. L. (1984). “Evolution and Organizational Information Systems: An Assessement of Nolan's Stage Model,” Communications of the Association for Computing Machinery, Vol. 27, No. 5, pp. 466–475.
18. KPMG. (1998). Exploiting Packaged Software, London, KPMG.
19. Kumar, K., and van Hillegersberg, J. (2000). “ERP Experiences and Evolution,” Communications of the Association for Computing Machinery, Vol. 43, No. 4, April, pp. 23–26.
20. Li, C. (1999). “ERP Packages: What's Next?,” Information Systems Management, Vol. 16, No. 3, Summer, pp. 31–35.
21. Light, B. (1999). “Realizing The Potential of ERP Systems,” Electronic Markets, Vol. 9, No. 4, pp. 238–241.
22. Light, B., and Holland, C. (2000). “Enterprise Resource Planning Systems: Impacts and Future Directions,” in Henderson, P. (ed.). Systems Engineering for Business Process Change, London: Springer.
23. Light B., Holland C., Kelly S., and Wills K. (2000). “Best of Breed IT Strategy: An Alternative to Enterprise Resource Planning Systems,” Proceedings of the 8th European Conference on Information Systems, Vienna, 652–659.
24. Markus, M. L., and Tanis, C. (2000). “The Enterprise System Experience - from Adoption to Success,” in Zmud, R. W. (ed.). Framing the Domains of IT Research: Glimpsing the Future Through the Past, Cincinnati, OH: Pinnaflex Educational Resources.
25. Markus, M. L., Tanis, C., and van Fenema, P. C. (2000). “Multisite ERP Implementations,” Communications of the Association for Computing Machinery, Vol. 43, No. 4, April, pp. 42–46.
26. Marion, L. (1999). “DÃjà Vu All Over Again: The Return of Time Sharing,” Datamation, July. http://www.datamation.com.
27. Nolan, LR. (1979). “Managing the Crisis in Data Processing,” Harvard Business Review, Vol. 57, No. 2, March-April, pp. 115–126.
28. Ross, J. (1998). “Dow Corning Corporation: Reengineering Global Processes,” Proceedings of the 19th International Conference on Information Systems, Helsinki, Omnipress (CD-ROM).
29. Sprott, D. (2000). “Componentizing the Enterprise Application Packages,” Communications of the Association for Computing Machinery, Vol. 43, No. 4, April, pp. 63–69.
30. Truex, D., and Ngwenyama, O. K. (2000). “ERP Systems: Facilitating or Confounding Factors in Corporate Telecommunications Mergers?,” Proceedings Of The 8th European Conference On Information Systems, Vienna, pp. 645–651.
31. Wiseman, C. (1985). Strategy and Computers, Homewood, IL: Dow Jones-Irwin.
32. Christopher P. Holland is professor of information systems at Manchester Business School, University of Manchester. His research interests include strategy, electronic commerce, large-scale systems and financial services, and he has published widely in these areas. Professor Holland has consulted with a wide range of organizations in Europe and the US.