Conceptual frameworks in practice: Evaluating end-user training strategy in an organization

Proceedings of the ACM SIGMIS CPR Conference

Volumn , Issue , 2004, Pages 14-24

  Simonsen, Maren ^a   Sein, Maung K ^a,b  

^a UNIVERSITY OF BERGEN   (Norway)

^b UNIVERSITY OF AGDER   (Norway)

Author keywords

End user training; Learning; Personnel

Indexed keywords

INDUSTRIAL MANAGEMENT; LEARNING SYSTEMS; MATHEMATICAL MODELS; PERSONNEL TRAINING; PROFESSIONAL ASPECTS; SOCIETIES AND INSTITUTIONS;

CLASSROOM COURSES; END-USER TRAINING; LEARNING; TRAINING STRATEGY MODELS;

INFORMATION TECHNOLOGY;

EID: 2942672229     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (19)

1. ASTD http://www.astd.org, [accessed 28.11.02]
2. BakerHughes.com [a] http://www.bakerhughes.com/bakerhughes/views/, [accessed 21.11.2002]
3. BakerHughes.com [b] http://www.bakerhughes.com/bakerhughes/companies/ index.htm, [accessed 26.10. 02]
4. BakerHughes.com [c] http://www.bakerhughes.com/investor/about/ core_values.htm, [accessed 26.10.2002]
5. BH Annual Report 2002 http://www.bakerhughes.com/investor/information/ arlist.htm [accessed 26.10.2002]
6. Bostrom Robert P., Olfman Lome & Sein Maung K. The importance of learning style in end user training. MIS Quarterly, 14, 1, (1990), 101-119.
7. Carroll, J.M. and Rosson, M.B. Managing evaluation goals for training. Communications of the ACM, Vol 38, 7, (July 1995) 40-48.
8. Compeau, D., Olfman L., Sein, M.K. and Webster, J. Enduser training and learning, Communications of the ACM, Vol 38, 7, (July 1995) 24-26.
9. Geus de, A. Planning as learning. Harvard Business Review, (Mar/Apr 1988)
10. Olfman L., Bostrom, R. P. and Sein, M.K. A best-practice based model of information technology learning strategy formulation, in Proceedings of the 2003 ACMSIGMS CPR Conference, (Philadelphia, US, April 2003) 75-86.
11. Overman, E. S. and Boyd, K. J. Best practice research and post-bureaucratic reform. Journal of Public Administration Research & Theory, 4, (1994). 67-83.
12. Patton, M. Q. Qualitative Research & Evaluation Methods. Sage Publications, 3rd edition, 2002.
13. Santhanam, R. Improving training outcomes using pretraining scripts: a theory of planned behavior approach. Information and Organization, 12, (2002), 135-152.
14. Senge P., Kleiner A., Roberts C., Ross R., Roth G. & Smith B. The Dance of Change. The Challenges of Sustaining Momentum in Learning Organizations. Nicholas Brealey Publishing, 1999.
15. Silverman, D. Interpreting Qualitative Data. Methods for Analysing Talk, Text & Interaction. Sage Publications 2nd edition, 2001.
16. Simonsen, M. Theoretical Frameworks in Practice: Evaluating End-User IT Training Strategies at Baker Hughes INTEQ. Unpublished Cand. Politi thesis. University of Bergen, Bergen, Norway, 2003.
17. Smith, C. and Sutton, F. Best practice: what it is and what it is not. Intemational Journal of Nursing Practice, 5, (1999). 100-105.
18. Tessmer M.. Formative multimedia evaluation Training Research Journal, 1, (1995), 127-149.
19. Yin, R.K. Case Study Research. Design and Methods Applied social research methods series, vol. 5. Sage publications, 2nd edition, 1994.